Director of Corporate Communications, Upstart

• Bachelor’s degree in Communications, Journalism, Public Relations, English, Marketing, Business, or a related field, or equivalent practical experience
• 10+ years of experience in corporate communications, public relations, executive communications, or a related field
• 5+ years of experience developing corporate messaging and media relations strategies for a public company, high-growth technology company, fintech, or other regulated industry
• Experience building executive visibility programs and supporting senior leaders through media interviews, speaking engagements, and sensitive communications moments
• Experience partnering cross-functionally with functions such as Investor Relations, Legal, Marketing, and executive leadership to deliver coordinated external communications

Desirable

• Upstart’s Communications team shapes how our story shows up in the market, with a focus on building trust, clarity, and relevance across external audiences
• The team partners closely with leaders across the company to connect business performance, industry context, and innovation into a narrative that is timely, credible, and differentiated
• As the Director, Corporate Communications at Upstart, you will lead and partner on key aspects of our corporate communications strategy, with a focus on executive visibility, corporate messaging, media relations, and thought leadership
• In this role, you will help position Upstart and its leaders at the center of important conversations shaping lending, AI, consumer finance, and the broader economy
• You will operate across strategy and execution, partnering with senior leaders while driving proactive storytelling that builds credibility over time
• Define and evolve Upstart’s corporate narrative, ensuring it is grounded in company performance, industry dynamics, and the broader economic landscape
• Develop and execute communications programs that increase Upstart’s visibility across business, financial, technology, and mainstream media
• Build and elevate the external profiles of Upstart executives through media strategy, thought leadership platforms, speaking opportunities, and contributed content
• Counsel senior leaders on messaging, positioning, media engagement, and high-stakes communications moments with sound judgment and consistency
• Partner with Investor Relations, Legal, Marketing, Growth, and Internal Communications to align messaging across external touchpoints and audience moments
• Translate complex topics, including lending, credit, AI, regulation, and macroeconomic trends, into clear and compelling stories for external audiences