Senior People Operations Generalist, Expel
$116.5-168.1k
+ Bonus Eligibility and Equity
Cyber security threat detection & management
Posted today
Cyber security threat detection & management
501-1000 employees
Posted today
$116.5-168.1k
+ Bonus Eligibility and Equity
501-1000 employees
Company mission
Expel is on a mission to make security easy to understand, easy to use, and easy to continuously improve.
Role
Who you are
- 4–7 years in people operations at a senior individual-contributor level
- Direct experience administering an HRIS (Workday, Rippling, or similar) — not just using one, running one
- Benefits administration across medical, dental, vision, FSA, and COBRA
- Leave administration experience (FMLA, short- and long-term disability, parental leave)
- Familiarity with US compliance reporting (ACA, EEO-1, Medicare Part D, PCORI) and audit support such as SOC 2
- Experience with HR ticketing and workflow tools (Zendesk or similar), and a real track record of automating manual processes
- Proficiency with Google Workspace and Microsoft Office 365, and comfort using Anthropic Claude and other AI tools in your daily work
- Experience in a fast-paced, high-growth environment (SaaS ideally)
- Comfort with ambiguity and evolving priorities. A role that will change shape should read as the appeal, not the risk
- A strong service mindset, high integrity with sensitive employee data, and the kind of attention to detail that holds up under volume
What the job involves
- This role owns the operational backbone of the employee experience at Expel.
- You'll own the full employee lifecycle from onboarding through offboarding, along with benefits, leave administration, HRIS, and compliance.
- But the real job is making all of that work smaller. Every manual, repetitive task is a backlog item waiting to be automated or turned into self-service.
- The goal is for employees to get what they need without opening a ticket, managers to handle routine people work without waiting on you, and for you to spend your time improving systems instead of working through a queue
- You'll be the face of benefits and onboarding, and the person employees trust with sensitive situations on difficult days. You'll also be the person who looks at a process that's always been done manually and asks, "Why?" If both of those sound like you, keep reading
- Own the employee lifecycle. Run onboarding through offboarding from end to end while delivering a consistent, accurate, compliant, and thoughtful employee experience
- Run onboarding. Background check monitoring, orientation scheduling and logistics, and close partnership with IT so systems access is ready on day one
- Manage offboarding. Handle voluntary and involuntary departures and the exit interview process with care and consistency
- Administer benefits. Own Expel's US benefit programs, including open enrollment, new hire enrollments, qualifying life events, invoice reviews, and ongoing data audits
- Manage leave programs. Parental leave, FMLA, short-term and long-term disability. Make them clear, well-documented, and easy for employees to navigate at a stressful time
- Lead HRIS administration. Configure the system to enable a smooth employee experience and maintain day-to-day updates — compensation, reporting, absence — with accuracy that holds up under audit
- Own compliance reporting. ACA, EEO-1, SOC 2 audit support, Medicare Part D notifications, PCORI filings, and the annual workers' comp premium audit. Keep our processes aligned to regulatory requirements before anyone has to ask
- Automate relentlessly. Treat repetitive work as a bug. Build self-service so employees and managers get answers and take action without going through you
- Enable managers. Equip managers with templates, tools, and guidance so they can confidently handle routine people processes without relying on HR for every request
- Support employees. Field requests over email and Slack accurately and on time, while steadily reducing request volume through better self-service
- Maintain the employee handbook. Keep it current, useful, and honest
Our take
As ransomware and hacking threats rise, identifying and resolving breaches in security must be done quickly. Lack of transparency in cybersecurity makes it difficult for engineers to detect, understand, and fix the issues as fast as possible. Expel is aiming to redefine what a security operations centre and managed detection service look like in the modern age.
Though the company faces competition from the vast number of cybersecurity platforms, Expel positions itself as a viable alternative to the service delivery model of managed security service providers (MSSPs) by offering a comprehensive management platform that connects to its customers’ tech remotely through APIs, providing fast detection and clear solutions.
Having reached unicorn status, the company is establishing a stronger presence in the European and Asia-Pacific markets, capturing business in Canada, the United Kingdom, Australia, and Singapore. Its 2022 funding is being used to accelerate sustainable growth, continue the company's international expansion, and push forward with go-to-market initiatives.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2022
$31m
SERIES E
Nov 2021
$140.3m
SERIES E
Total funding: $288.8m
Company benefits
- Flexible work hours and locations
- Unlimited time off - includes vacation, personal days, and an annual company-wide restorative day
- 24 weeks parental leave when you, your spouse or your domestic partner gives birth to a child, adopts a child or becomes a foster parent (first 12 weeks paid)
- Military leave
- Paid annual conference - we reimburse you up to $2,500 to attend at least one conference every year that helps you move your career forward
- One month sabbatical after hitting your 5 year anniversary
- Zero-meetings week each quarter - where all Expletives are challenged to reduce the number of internal meetings on their calendar all the way to zero
- Medical insurance through the Cigna Open Access Plus HRA plan
- Dental & vision insurance through Guardian
- Team touchdowns - Expel Teams are encouraged to come together quarterly for planning, for connecting, for energizing and maybe a little fun
- Fitness stipend
- Cell phone stipend
- Employee Assistance Program
- Telemedicine (Cigna’s Telehealth Connection)
- Access to the popular mental health platforms, Ginger and Talkspace
- BenefitHub - a web portal where Expel employees can enjoy discounts, cash back rewards and perks on thousands of brands in a variety of categories!
- Retirement 401(k) account provided by Principal
- Health Reimbursement Arrangement (Cigna)
- Flexible Spending Accounts
- Student loan refinancing
Company HQ
Herndon, VA
Leadership
Dave Merkel
(Co-Founder & CEO)Previous CTO of both FireEye and Mandiant (also VP, Products and Threat Management Services). Previously worked as the Senior Technical Director at America Online and for the US Air Force as an Assistant Chief of Intrusion Invasions.
Justin Bajko
(Co-Founder & Chief Strategy Officer)Previous Managing Director (MCIRT Operations) at Mandiant and Senior Manager of Global Security Analysis at Symantec. Previously worked as a Network Administrator at Clinical Trial Management Services, and was a Network and Systems Administrator at MiniFibers.
Yanek Korff
(Co-Founder & COO)Previous COO at Expel. Current Board Member at ThreatSwitch and Investor at Berg Capital Group. Previous Member of the Technical Advisory Board at Ntrepid Corp and CP an CTO at FireEye.
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