Operations Specialist, Justworks
Engineering
$97-106.7k
2+ days a week in office
Business operations platform
Job no longer available
Business operations platform
1001+ employees
Job no longer available
$97-106.7k
2+ days a week in office
1001+ employees
Company mission
Justworks' mission is to help entrepreneurs and businesses grow with confidence.
Role
Who you are
- You are a systems thinker with a strong sense of ownership and a drive to make things work better every week
- Naturally organized and curious, you bring structure to complexity and help teams operate with clarity and purpose
- Systems Thinking: You see how the parts connect and are motivated to simplify complex operational systems
- Ownership: You take responsibility for your work, drive things to completion, and proactively remove blockers
- Execution: You move with urgency, communicate clearly, and make measurable progress every week
- Adaptability: You stay flexible and steady in a changing environment, learning quickly and finding ways to contribute
- Collaboration: You build trust with peers and leaders alike, balancing input from many stakeholders to make progress
- 3–5 years of experience in operations, program coordination, or similar role
- Experience supporting cross-functional teams or technical organizations preferred
- Strong organizational and communication skills; ability to manage multiple priorities simultaneously
- Familiarity with product development tools and processes (CI/CD, Jira, GitHub, etc.)
- Experience in managing stakeholder expectations and building strong, collaborative relationships
- Ability to work in a hybrid environment, with regular in-office presence
- In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
- Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun
- You’re an active listener, treat people respectfully, and have a strong desire to know and help others
- Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities
- You’re curious, ask open questions, and are receptive to thoughts and feedback from others
- Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude
- Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example
- Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”
What the job involves
- Reporting to the Manager of Engineering Strategy & Operations and working closely with the Director of Platform Engineering, you will support strengthening the operating systems that power our Engineering organization
- You’ll coordinate efforts across teams, maintain knowledge and process infrastructure
- You’ll help operationalize initiatives, from developer experience to delivery systems, that improve how our engineers build and ship software
- You keep projects and people aligned on the same drumbeat, tracking progress, tightening how work gets done, and learning the tools that make that possible
- This role offers the opportunity to build hands-on experience with engineering operations tools and practices
- Over time, you’ll grow into shaping how our systems and processes support clarity, alignment, and impact across the Technology organization
- Program manage and track the execution of Platform Engineering initiatives across teams
- Maintain and improve Platform Engineering’s Jira workflows and reporting to support visibility, delivery tracking, and operational consistency
- Support and enable the “Development” phase of the Product Development Lifecycle (PDLC), ensuring teams have the tools, processes, and enablement needed for execution
- Build and manage reporting and visibility mechanisms that reflect engineering health, progress, and operational rhythm
- Identify opportunities and implement changes to streamline workflows and strengthen operational consistency across Engineering
- Drive cross-functional team efforts, managing timelines, resources, and stakeholder communications to achieve project milestones effectively
- Manage and maintain Engineering knowledge bases and documentation
- Organize and coordinate engineering-wide enablement, including agentic AI coding
- Support coordination and operations of engineering-wide forums, communications, and initiatives
- Perform other related duties as assigned
- As an Operations Specialist - Engineering, how results are achieved is paramount for your success and ultimately result in our success as an organization
Our take
Justworks operates in an increasingly crowded space of all-in-one business operation suites, that include tools like human resources, payroll, employee management, benefits, and others that businesses critically need to operate as they scale.
Globally, human resource management has become an extremely fertile field, worth over $20 billion annually and predicted to grow to over $50 billion annually by 2030 - creating great opportunity for Justworks to continue to grow. The company is regarded as a market leader, but does see competition in the shape of Paychex Flex, Rippling, Paylocity, and TriNet, among others.
Solutions delivered by Justworks have proven to be extremely popular with SMEs, and this has not gone unnoticed by investors, with the company picking up exceptional amounts of funding. Justworks is known to have sights on going public, though action towards this end has been delayed until global mass-market conditions have settled from a period of volatility. However, the company's 2024 acquisition of the international employment-of-record (EOR) company Via is a promising sign of it's continued strength.
Steph
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Nov 2023
$16.9m
LATE VC
Jan 2020
$50m
SERIES E
Total funding: $159.9m
Company benefits
- Paid volunteer work.
- Paid parental leave.
- Work from home opportunities.
- Medical, dental, and vision insurance, plus access to One Medical, Kindbody, and Teladoc.
- Premium access to Headspace, ClassPass stipends, and webinars to support your overall wellness on topics like nutrition, budgeting, mindfulness, and more.
- All Justworks offers include equity, and Justworkers can continue to earn more over time with promotions and tenure.
- Extensive learning & development opportunities through workshops, ExecOnline, Udemy, and BetterUp coaching.
- Engineering Apprenticeship program that supports internal movement and growth
Company HQ
Fulton Ferry District, NY
Leadership
Isaac Oates
(Founder & Directive)Experience as a Senior Product Manager at Amazon before founding Adtuitive and serving as COO for a year. Left this position to spend 3 years as a VP at Etsy, before founding Justworks.
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