Design Manager, Stripe
Experiential
$194.9-292.3k
More information about location
A financial infrastructure platform for businesses
Be an early applicant
A financial infrastructure platform for businesses
1001+ employees
Be an early applicant
$194.9-292.3k
More information about location
1001+ employees
Company mission
To increase the GDP of the internet
Role
Who you are
- 10+ years of relevant design experience, including 3+ years managing and growing a team of designers
- Proven track record of creative direction for high-profile brand design and experiences, and events at a global scale
- Strong people leadership skills—you have developed design talent, navigated performance challenges, and built healthy, high-output teams
- Deep understanding of experiential design: environmental graphics, stage and scenic design, digital/physical brand integration, wayfinding, and event identity systems
- Ability to design and art direct across a wide range of surface areas (digital, physical, motion, communication) and tooling (Figma, Keynote, Adobe Creative Cloud, and AI tools)
- Strong executive presence—you can present and defend creative decisions to senior leaders with confidence and clarity
- Ability to simultaneously manage creative quality and team health—you know when to coach, when to redirect, and when to roll up your sleeves
- Systems-thinking approach with a track record of building scalable creative frameworks and extending shared patterns across a global brand
- Experience managing agency relationships and large-scale external production partners
- Strong track record of influencing without authority across marketing, product, and executive stakeholders
- Ability to balance creative ambition and operational rigor, consistently shipping world-class work on deadline and on budget
- Persuasive and humble, with a drive to seek feedback, and model the creative and collaborative behaviors that make great teams
- Excellent communication and presentation skills—equally comfortable writing a creative brief and presenting work to a range of stakeholders
- Highly detail-oriented, with a drive for perfection in every experience you ship
- Passionate about Stripe's mission, dedicated to a user-first mindset, and grounded in data and business context
- At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns
What the job involves
- As Design Manager of the Experiential team, you will lead a team of talented designers and set the creative direction for all of Stripe's event and experience design
- Ou are an inspiring leader and a sharp creative director—someone who can zoom out to define a cohesive creative vision, and zoom in to give precise, actionable feedback
- You partner closely with event marketers, brand leaders, producers, and executive stakeholders to ensure every Stripe experience is cohesive, intentional, and unmistakably on-brand
- You care deeply about your team's craft, their growth, and the culture they work within
- Lead, manage, and grow a team of brand and experiential designers—setting clear expectations, fostering a culture of craft, and creating an environment where designers do their best work
- Own the creative direction for Stripe's experiential design output: event design systems, digital and environmental graphics, keynote design concepting, and brand activations
- Partner with the Experiential Creative Director and Brand Studio leadership to define the strategic creative vision for how Stripe shows up in the world
- Champion creative quality—establish and maintain a high bar across all deliverables, from concept through execution
- Build and evolve Stripe's experiential design system: scalable standards, templates, and creative frameworks that work globally across teams and events
- Oversee relationships with external agencies, contractors, production studios, and vendor partners—aligning on creative direction and ensuring quality delivery
- Collaborate cross-functionally with corporate events and product marketing, product design, brand design, and executive communications teams
- Recruit, hire, and onboard design talent to build out the team as the function grows
- Develop direct reports through regular 1:1s, structured feedback, career development conversations, and thoughtful performance calibration
- Represent the Experiential design function in leadership forums and cross-functional planning processes
Our take
Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payment option in their apps or websites, where before there was none.
More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.
To further expand its position, the company is extending its services to countries with vast customer potential, including Brazil, Japan and India. It is also partnering with OpenAI, the company behind ChatGPT - a win-win collaboration that is monetising OpenAI’s flagship products and at the same time enhancing Stripe with GPT-4, as it moves forward with intentions to "build the payments foundation for tomorrow's AI economy."
Freddie
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (last 2 of 14 rounds)
Mar 2023
$6.5bn
GROWTH EQUITY VC
Mar 2021
$600m
SERIES H
Total funding: $8.7bn
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
- Comprehensive mental, physical and medical health plans
- Fertility benefits and parental leave
Company HQ
SoMa, San Francisco, CA
Leadership
Patrick Collison
(CEO)Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.
John Collison
(President)Studied at Harvard but dropped out to found Stripe.
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