Site Reliability / Infrastructure Engineer, Medal X General Intuition
$180-275k
+ Equity
Social video platform for gaming
Be an early applicant
Social video platform for gaming
101-200 employees
Be an early applicant
$180-275k
+ Equity
101-200 employees
Company mission
To connect people by creating memories while they are physically apart!
Role
Who you are
- The right person probably came through startups and scale-ups, has been in the room when things broke at 2am, has scaled databases under pressure, and knows the difference between a durable fix and a patch that buys you a week
- Infrastructure-as-code: Strong fluency in Terraform, with real experience owning infrastructure-as-code at scale
- Elasticsearch depth: Hands-on experience running ES for user-facing features, not just as a log sink
- GCP depth: You know it maybe a little too well: Kubernetes, VPC, IAM, Cloud Logging, and the managed services ecosystem
- Database scaling: Deep, hands-on experience scaling and sharding relational databases (MySQL, Postgres) in production
- Incident response instincts: You can work a P0 calmly, communicate clearly under pressure, and run a postmortem that prevents recurrence
- CI/CD: You've worked with GitHub Actions in a production environment
- Communication (crucial!): You flag issues clearly and rapidly during incidents and lead/write actionable postmortems
- Experience at startups: You are comfortable in an environment of rapid growth where scaling up is a priority
- Great judgment: You know the difference between a durable, sustainable fix and a patch that buys you a week
What the job involves
- Medal's infrastructure handles billions of clips, video ingestion pipelines, and social features at a massive scale most engineers never get to touch. The work centers on reliability, incident response, scaling, and making sure our infrastructure keeps up with our growth
- You'll own the on-call rotation, drive postmortems, and work directly with engineering teams to meet their infra needs
- Our Stack:
- Electron, React, Redux, Styled Components & other modern web-based technologies
- C# and C++ for native Windows recording & more
- Swift for iOS, Kotlin for Android
- Java, Redis, RabbitMQ, Kubernetes for backend
- Terraform, Salt, GitHub Actions, CircleCI for IaC and CI/CD
Our take
Video games have become highly social experiences due to multiplayer gaming, eSports and social media, spawning a huge market for audiences who enjoy watching gaming-related video content. Gamers commonly stream games and edit the footage to produce memes and engage with friends, but this requires many software tools and a separate platform on which to share experiences.
Medal provides a social platform for gaming video clips. It allows users to record and edit footage, make gaming memes, and share content with friends from one place. While the company competes with platform giants like Twitch, it stands out by being specifically designed for gaming content. It also collects in-game data to mitigate cheating and cyberbullying, and integrates directly into any Windows or Android game.
In 2025, Medal spun out "General Intuition", and has since been hiring to both its own and the new company's team. General Intuition's mission is to build a new class of models that can perceive, predict and act in both virtual and physical environments. It is leveraging Medal's vast datasets to this end, reducing the limitations on machine intelligence by training AI on interaction and exploration rather than just written words.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-21% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2024
$13m
LATE VC
Dec 2021
$45m
SERIES C
Total funding: $85.9m
Company HQ
Flatiron District, New York, NY
Additional info
- General Intuition is the frontier lab for acting in space and time, spun out of Medal in 2025. Find out more at www.generalintuition.com
Leadership
Iggy Harmsen
(Co-Founder & Product)Former COO/CCO/Finance for the company. Worked in CS and Marketing for Soulsplit from 2012 to 2015.
Ken Colton
(CEO)Joined the company as Lead Software Engineer in 2021, becoming CTO then President then CEO. Previously Lead Software Engineer at Gif Your Game, Technical Lead at Grubhub and CTO at Material World. Co-founded and was Front-End Lead at Twubs.
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