People Operations Manager, Capi
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In office Tues/Weds/Thurs
3 days a week in office (Near Old Street Station in London, or AvenueRue de Trudaine in Paris)
Overseas payments for African importers
Be an early applicant
Overseas payments for African importers
21-100 employees
Be an early applicant
+ share options
In office Tues/Weds/Thurs
3 days a week in office (Near Old Street Station in London, or AvenueRue de Trudaine in Paris)
21-100 employees
Company mission
To give businesses in Africa the same price and speed as businesses expect in the US and Europe.
Role
Who you are
- 5+ years of experience in People Operations/HR in a high-growth VC-backed startup
- Experience with HR tools and systems (HRIS, ATS)
- Strong organizational and project management skills
- Excellent communication and interpersonal skills
- Knowledge of UK/EU employment law and HR best practices
- Fluent French (written and spoken)
Desirable
- CIPD qualification or equivalent
- Experience working with employment law in sub-Saharan African countries
What the job involves
- As a People Operations Manager, you will play a crucial role in supporting and scaling our people-first culture, managing day-to-day HR operations, strategising and implementing initiatives that enhance employee experience, and being a key team support for all things People Ops
- Reporting to our Talent Manager, you will work across all aspects of our growing people operations, including new contracts in different markets, HR queries and issues, and partner tool management
- Manage and optimize the full employee lifecycle from time of hire, including onboarding and offboarding processes
- Help facilitate training across the team, working with our CTO and MLRO on rolling out trainings for IT security, AML, etc
- Lead and coordinate new-hire equipment and equity grants
- Oversee employee documentation, including contracts, personnel files, and policy updates
- Manage HR platforms (Deel, Penfold, WeWork Workplace) and ensure data accuracy
- Support on team culture and employee engagement initiatives
- Assist with benefits administration and employee queries
- Work with candidates and new employees on visa or sponsorship needs as needed
- Create and maintain HR reports and analytics (including ESG KPIs)
Application process
- Deadline to Apply: 11 April 2025 at 00:00 BST
- Ideal Start date: May 1, 2025 but we realize people will have varying notice periods and can accommodate accordingly
Our take
In Africa, goods importers pay as much as 10% to settle their invoices - and wait weeks for the payment to arrive. Capi is setting out to combat this, with its international payments platform built specifically for importers in Africa.
Through the platform, users can pay suppliers in EUR, UDS or GBP. All at competitive rates and with settlement in just 24 hours. This is a significant improvement to the present situation, which makes Capi stand out almost by default.
With strong support from investors, Capi is in a good position to broaden its impact in the future - as it strives towards a future where African companies have the same quality of payments as in the US and Europe.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Employee endorsements
Challenging work
"Capi is trying to solve a massive challenge in financial services by supporting African SMEs paying their suppliers, therefore the work is always..."
Funding (1 round)
Feb 2025
$19m
SERIES A
Total funding: $19m
Company benefits
- Paid time off (20-25 days depending on market)
- 4 weeks of work from anywhere
- Hardware provided (MacBook)
- Pension Scheme — 3% employer contribution on entire salary (not just pensionable earnings)
- Commitment to offer private health insurance option once we pass 20 perm employees (Q1/2 '25) 🇬🇧
- WeWork Office - near Old Street (includes pass, free coffee/beer, amenities and kitchen facilities) 🇬🇧
Company HQ
Westminster, London, UK
Leadership
Mitch R.
(Co-Founder & CEO)Venture Partner at Pioneer Fund, former COO/CFO/GC at Taptap Send, and was Regional Director and Evaluation Lead at GiveDirectly.
Phil Efstathiou
(Founding Engineer)Also Founder at Osma, co-founded and was CTO at Alva and was a Software Engineer at Babylon Health and Thriva Health.
Scott Liddle
(Co-Founder)Previously Head of Markets (CRO & CMO) at Taptap Send, Founder at SpareHand and Director of Policy at Rory for London.
Tom Watson
(CTO (Founder))Co-founder and CTO at Capi Money (YC S23). On the side I am the Co-founder, MD and Developer at P4SD. A 2019 Forbes 30 under 30 for Europe in Technology. Previously co-founder and CTO of Hubble.
People progressing
Previously with ReD Associates, and then Central Growth Lead at Taptap Send; promoted from Commercial Lead to Head of Growth at Capi.
Diversity, Equity & Inclusion at Capi
Emily Richie (Talent Lead)
- The Capi Money Group (“Capi”) is committed to the principle of equality of opportunity and diversity and recognises that employees, contractors or customers should not experience discrimination on any grounds. To promote equality and diversity in the organisation Capi commits to encourage equality, diversity and inclusion in the workplace. We are dedicated to an environment free of bullying, harassment, victimisation and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued. We are working hard to create a diverse and inclusive working environment at Capi. Capi is dedicated to conducting its business with the utmost commitment to ethics and the highest standards of integrity. We currently have team members from 12 different nationalities, with a team that is currently 60% male and 40% female identifying, with a goal to be 50/50 in the next 12-18 months.
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