Founder's Associate Intern, charles

Product Development

Salary not provided

Looker

Figma

Excel

Berlin

3-4 days a week in office

Conversational AI agents and CRM platform

Job no longer available

Conversational AI agents and CRM platform

21-100 employees

B2BCommunicationCustomer serviceSaaSData IntegrationSales

Job no longer available

Salary not provided

Looker

Figma

Excel

Berlin

3-4 days a week in office

21-100 employees

B2BCommunicationCustomer serviceSaaSData IntegrationSales

Company mission

To empower businesses to thrive in a challenging world of shifting consumer preferences and rising acquisition costs.

Job

Company

Role

Who you are

You've worked in fast-paced environments before, e.g., in top-tier management consulting, private equity, investment banking, venture capital, or high-growth startups
You have strong PPT, Excel and Figma skills (ThinkCell is a significant plus)
You master strong analytical skills and have experience with analytics tools like Looker Studio
You are highly structured and know how to divide and conquer complex problems, enabling you to take ownership and execute projects quickly
You are known among your peers for a high sense of integrity and responsibility
You will join us for a minimum 3 months
You have excellent English writing and conversational skills

What the job involves

As Founder’s Associate Intern for our Product Development Team, you will work very closely with our VP of Product Yenny and our VP of Engineering Anthony
You will act as an extension of their bandwidth to increase the productivity of the Product Department
This means being data-driven (by developing department reporting or ad-hoc analyses) and ensuring efficient operations (by preparing and hosting meetings)
You will receive unique insights into the machinery of one of the fastest-growing and most exciting start-ups in Europe
Prepare business-critical presentations for our Founder and VPs addressing the team or external stakeholders (e.g., All-hands, townhalls, investors, prospective clients)
Set-up, maintain, and enhance recurring analyses to give the Executive Team strong visibility into the state of our business (e.g. ProdDev monthly reporting)
Collaborate with our VPs on project management, OKR setting and reporting
Run ad-hoc analyses and research
Establish processes and best practices to help our organization mature (e.g. removing silos, sharing knowledge & tooling between different departments)
Support company events (e.g. offsites, team events, hackathon)

Our take

Building strong relationships with customers is vital to any eCommerce business, but this is no easy feat. charles solves this problem with its innovative Conversational Commerce platform.

Conversational Commerce utilises chat services like WhatsApp, optimising them for customer communication and integrating them into sellers’ platforms. This makes it easier for businesses to directly engage with their customers, improving consumer spend by up to 60% and driving up customer loyalty.

Conversational Commerce is big business in markets like China, but its adoption in Europe and elsewhere is still relatively new. With its significant funding and streamlined, all-in-one solution, charles is well-placed to gain a leading position in this promising new market.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

51% employee growth in 12 months

Trustpilot (3.6)

Company

Funding (last 2 of 3 rounds)

Jul 2022

$23.3m

SERIES A

Apr 2021

$7.5m

SEED

Total funding: $32m

Company HQ

Mitte, Berlin, Germany

Leadership

Andreas Tussing

(Co-Founder & CEO)

Co-founded Spotted. Worked as an associate partner at McKinsey & Company for six years before founding Charles.

Artjem Weissbeck

(Co-Founder & Board Member)

Previously co-founded Kapten & Son.

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