Lead Sales Engineer, Gong
$200-220k
OTE
Revenue intelligence platform
Open for applications
Revenue intelligence platform
1001+ employees
Open for applications
$200-220k
OTE
1001+ employees
Company mission
To help companies transform their revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth.
Role
Who you are
- 6-10 years of customer facing experience in a sales engineering (pre-sales) role or combination of sales engineering and other relevant work experience
- Ability to expertly demonstrate to a business-level audience how a company can achieve its desired business outcomes
- A passion to serve the customer, which has played out in customer-facing pre-sales/sales roles; ideally sales engineering
- Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems
- Experience with data flows, AI/ML concepts, analytics, APIs/webhooks, or JSON
- Understanding of security and privacy pertaining to SaaS systems
- Industry knowledge of our key markets and personas (technology, business services and financing, staffing & recruiting | Sales, Sales Ops, Customer Success and other GTM functions)
- Business understanding of GTM sales teams and processes
- Excellent verbal and written communication skills
- Strong interpersonal and teamwork skills
- Passion for technology and problem solving
- Able to make the complex sound simple!
What the job involves
- As a Lead Sales Engineer on the team, you’ll fill a key role in ensuring our prospects and customers have a high quality experience when evaluating and purchasing Gong products
- Sales Engineers at Gong are not your typical SEs who give demos day in and day out. We are strategic resources deployed to solve complex use cases when no one else can
- Work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor
- Thoroughly understand all aspects of the Gong platform in order to explain and demo the technology to all types of users
- Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology
- Expertly demonstrate how Gong’s platform can solve prospect / customer needs and help them achieve their desired business outcomes
- Partner with Sales to perform use case discovery sessions to uncover company’s desired business outcomes and pain points
- Assist prospects and customers with POCs and Pilots
- Execute the build and delivery of solution based demos/solution architecture diagrams for customers that have highly complex use cases
- Craft content to show customers how to leverage Gong for specific use cases
- Solution complex business and technical requirements and explain them in simple terms
- Assist with RFPs and questionnaires in the context of sales cycles
- Help eliminate bottlenecks by working cross functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line
- Partner with and support Marketing on demand gen activities (webinars, conferences, events)
- Contribute reusable assets to the Sales Engineering team and the company at-large
- Collaborate closely with Product Marketing, Product Management and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies
Our take
In the world of sales, relying on traditional methods like CRM notes for customer insights can be a time-consuming nightmare. Sales reps often spend hours sifting through data, yet crucial details get lost and decisions end up being based on guesswork. Recognizing this challenge, Gong founders saw the potential of AI to bridge the information gap.
Gong's innovative solution goes beyond simply recording customer interactions 0 it analyzes them as well. Gong identifies potential red flags and offers recommendations on the fly, helping reps navigate conversations toward successful closures.
With a proven track record and a global customer base that includes tech giants like LinkedIn, Slack, and Shopify, Gong is making its mark on the industry. The company is now focused on expanding its reach internationally and forging new partnerships, solidifying its position as a leader in AI-powered sales intelligence.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$250m
SERIES E
Aug 2020
$200m
SERIES D
Total funding: $586.1m
Company benefits
- Mental health support resources
- Weekly wellness events
- Work from home stipend
- Generous vacation days
- Quarterly recharge company shutdowns
- Parental leave
- Employee equity
- Retirement savings
- Commuter & parking benefits
- Training & development programs
- Employee resource groups
- Mentorship opportunities
Company values
- Customer service
- Trust
- Diversity
- Innovation
Company HQ
The East Cut, San Francisco, CA
Articles
Leadership
Amit Bendov
(CEO)Former CMO at Panaya and CEO at SiSence.
Eilon Reshef
(CPO)Initially served as CTO at the company before transitioning into their current role. Co-founder and former VP of Webcollage (acquired by Answers in 2013).
Salary benchmarks
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