Senior Global Benefits Specialist, Clio
CA$89.3-120.7k
Salary dependent on location
Legal practice management software
Job no longer available
Legal practice management software
1001+ employees
Job no longer available
CA$89.3-120.7k
Salary dependent on location
1001+ employees
Company mission
To transform the legal experience for all.
Role
Who you are
- 5+ years experience with global benefits, focusing on US, Europe, and LATAM
- CEBS or GBA designation is considered an asset
- Thorough working knowledge of regulatory requirements in the Canada, US, and international markets, including COBRA, HIPAA, ACA, ERISA, etc. There is a strong preference for candidates with US experience
- Strong proficiency in Workday Benefits administration with the ability to optimize workflows and resolve process-related issues
- Growth mindset when it comes to process improvement and new technologies, especially AI
- Excellent stakeholder management, negotiation, and communication skills
- Experience in a fast-paced tech or high-growth environment
- Ability to thrive in a builder environment with ambiguity and constant change
- We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply
What the job involves
- We are currently seeking a Senior Global Benefits Specialist to join our Total Rewards team
- If you are passionate about designing and scaling people-centric benefit programs that empower our Clions to do their best work, and you thrive in a builder environment of rapid growth and continuous change, then this is the place for you
- In this role, you will be a key partner in evolving the global benefits infrastructure that supports Clio’s mission to transform the legal experience for all
- You will play a pivotal role in the design and delivery of our health, wellness, and retirement programs across North America, Europe, LATAM, and beyond, translating global strategy into meaningful experiences that help our people thrive wherever Clio needs them
- Partner in the design and delivery of global benefit programs across 10+ countries (Canada, US, UK, Ireland, Australia, Spain, Colombia, Chile, Mexico, and Peru), ensuring they are updated to meet market benchmarks
- Support the harmonization of benefits following acquisitions, helping to integrate programs into Clio’s global standard
- Assist in the execution of global renewal cycles and open enrolment periods, ensuring a high-touch and seamless experience for all Clions
- Modernize our benefits infrastructure by helping to implement automated systems and Workday integrations, reducing manual administrative burdens
- Develop a global engagement strategy and communications framework to increase benefit literacy and ensure Clions understand the full value of their rewards
- Ensure global compliance and risk management, keeping programs aligned with local laws and reporting requirements, such as US ACA and collective agreements
- Support the day-to-day administration of Clio’s global benefit programs, including health (medical, dental, vision), retirement (401k/RRSP), life, disability, and wellness initiatives. Act as the senior escalation point for complex member inquiries or claims issues, providing a high-touch experience for Clions while mentoring more junior specialists on how to navigate these cases
- Partner with Payroll and Finance to ensure accurate benefit deductions, taxable benefit reporting, and fringe benefit compliance across all regions. Conduct regular audits to ensure compliance with local legislation
- Support the management of external partnerships, including benefits brokers, carriers, and third-party administrators, by coordinating on administrative issues, monitoring service levels, and staying informed on program updates or legislative changes
- Mentor and provide guidance to a growing team of Specialists, serving as a senior technical resource
Our take
Modern law firms increasingly manage their work digitally but the lack of a specialized remote solution means that workflows have become fragmented. This leads to legal practice managers having to juggle multiple software solutions across various devices.
Clio provides a legal practice management platform designed for law firms, allowing users to manage billing for legal aid cases, access and manage documents and store files across multiple devices. Whilst other startups are operating in this niche, Clio has uniquely focussed on synchronisation across remote devices and on a wide range of integrations, allowing the user to access information from other industry standard software such as Xero and Klyant from within a single interface.
Clio has raised significant funding and benefited from the COVID-era shift toward cloud technologies. More recently, the company has experienced rapid growth following the integration of AI into its platform in 2023. Alongside this, it surpassed $200M in annual recurring revenue (ARR) in mid-2024 and has since grown to an impressive $500M ARR. The company was valued at $5B following a $500M funding round in 2025, with the investment supporting further AI development and platform expansion.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Specialized learning and development programs and access to an in-house performance coach
- Equitable compensation for your contributions, regardless of gender, race, or any other identifying factor
- Access to pay transparency on all of our global roles
- Company equity for applicable employees
- RRSP-matching in Canada, 401k in the US, and pension plans in Ireland
- Hybrid model – striking the right balance between the benefits of in person connectivity that in office brings, and the flexibility of remote
- Flexible paid time off (4-week minimum with opportunities for personalization based on individual needs and achievements)
- Parental leave options for birthing and non-birthing parents
- A $500 contribution to your child’s RESP
- Various health, dental, and vision benefits for you and your family, including an Employee and Family Assistance Program
- Virtual and In-person Wellness Programs to support mental and physical health
- Paid time for volunteering through our Clio Gives program
- $2000 annual counseling benefit for CAD Clions
Company HQ
Burnaby, BC
Leadership
Jack Newton
(Founder & CEO)Alongside serving as Clio's CEO since founding the company in 2008, Jack is an Advisor at Athennian, dealcloser, and Logikcull. Previously, they were a Board Member at ROSS Intelligence and a Director of Product Development at Chenomx.
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