Technical Partner Manager, BlueCat
Intelligent network operations
Be an early applicant
Intelligent network operations
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To help network teams accelerate businesses.
Role
Who you are
- Strong understanding of enterprise networking, network operations, and observability architectures, including deep knowledge of routing and switching, NetFlow/IPFIX/streaming telemetry, QoS, wireless networking, network security, and cloud networking across on-premises, SaaS, and hybrid/multi-cloud environments
- Hands-on experience with API-driven infrastructure, automation frameworks, Infrastructure-as-Code tools, orchestration platforms, and integration strategies — with familiarity in AI-assisted operations, infrastructure intelligence, and automation-driven workflows considered a strong asset
- Proven experience in technical partner management, sales engineering, solutions engineering, network engineering, technical consulting, or customer success engineering within customer-facing and channel-facing roles — with experience supporting reseller, VAR, MSP, distributor, or systems integrator partnerships strongly preferred
- Exceptional consultative, advisory, and partner enablement skills with the ability to lead technical deep dives and executive-level strategic conversations, translating complex technical capabilities into customer-centric business value and operational outcomes for mid-market organizations
- Strong executive communication, presentation, and facilitation skills with demonstrated ability to influence both technical and business stakeholders across co-sell, reseller-led, and direct sales cycles while balancing customer advocacy, partner success, and business objectives
- Experience collaborating cross-functionally across Product, Engineering, Sales, Marketing, Customer Success, Services, and Channel organizations — with a self-starter mindset, strong analytical thinking, adaptability, and comfort operating in a modern remote-first environment
- Bachelor's degree in Computer Science, Electrical Engineering, Information Technology, or a related field (or equivalent practical experience), with CCNP, CCIE, or equivalent certification considered a strong plus and willingness to travel up to 50% throughout North America required
What the job involves
- We're looking for a high-impact Technical Partner Manager who thrives at the intersection of technology, business strategy, customer engagement, and channel partner enablement
- You'll act as a trusted technical advisor to mid-market customers, resellers, systems integrators, and strategic channel partners — helping organizations modernize network operations, improve visibility, automate infrastructure workflows, and achieve measurable business outcomes
- This role supports channel partners, resellers, and mid-market customer engagements throughout North America, with up to 50% travel
- Lead consultative discovery engagements and executive workshops with mid-market customers, resellers, and channel partners to uncover operational challenges, modernization priorities, and cloud transformation initiatives — connecting technical capabilities to measurable business outcomes, ROI, and operational resilience across hybrid and multi-cloud environments
- Architect and position observability and infrastructure intelligence solutions tailored to customer environments, designing integrated solutions that span network observability, telemetry analytics, infrastructure automation, and API-driven operational workflows, while guiding customers and partners through evaluations, onboarding, adoption, and expansion
- Build and maintain trusted advisor relationships with technical teams, partner engineering organizations, operations leaders, architects, and executive stakeholders — acting as the primary technical liaison between BlueCat and assigned reseller and channel partners to support strategic account growth
- Enable reseller and channel partner technical teams through onsite and remote engagements including hands-on workshops, solution demonstrations, architecture reviews, competitive positioning, lab environments, and technical training — helping partners independently position, demonstrate, deploy, and support BlueCat's LiveAction solutions
- Assist partners in developing technical go-to-market strategies, solution positioning, competitive differentiation, cross-sell strategies, and expansion opportunities within existing customer environments, while supporting joint engagements alongside reseller account teams and partner sales engineers
- Collaborate with Product Management, Engineering, Customer Success, Marketing, and GTM teams to contribute customer and partner insights, competitive intelligence, and feature recommendations — while participating in beta programs, advisory councils, and developing technical thought leadership content, webinars, and industry presentations
- Represent BlueCat's LiveAction Network Observability solutions at customer events, partner events, and industry conferences while maintaining accurate engagement and opportunity data in Salesforce, staying current on emerging technologies including AI-assisted operations, observability platforms, telemetry analytics, and hybrid cloud networking
Our take
DNS (Domain Name System) is the backbone of internet navigation, translating domain names into IP addresses to connect users with websites. However, many enterprises still rely on outdated DNS systems, which can severely hinder IT operations. BlueCat addresses these issues by providing advanced DDI (DNS, DHCP, and IP Address Management) solutions, offering businesses a faster, more efficient way to manage their network infrastructure.
BlueCat's solutions accelerate the adoption of cloud computing and automation, making it highly attractive to large-scale enterprises looking to streamline IT operations and reduce costs. By simplifying complex network management, BlueCat helps companies enhance efficiency and adapt to modern technological needs.
The company is making significant strides, with the recent announcement of new capabilities to help organizations modernize their network infrastructure. Alongside this, it also appointed a new Chief Product and Chief Technology Officer and partnered with Grupo Dice to transform DDI management across Mexico and Latin America These exciting developments signal a bright future for BlueCat as it continues to lead the way in network modernization.
Freddie
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2011
$16.8m
SERIES B
Oct 2009
$11m
SERIES A
Total funding: $27.8m
Company HQ
Nortown, Toronto, ON
Leadership
Stephen Devito
(CEO)Stephen joined BlueCat in 2018, initially serving as the company's CFO before becoming CEO in 2020. Previously, he served as the CFO at Q4 and as an Executive VP & CFO at Marketwired.
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