Head of AMER Startups, Stripe

• 10+ years of experience leading high-growth sales organizations, with 3+ years as a second-line manager, specifically building specialized sub-teams with distinct operating models
• Proven success driving multi-product platform growth through value-based selling, structured expansion funnels, cross-sell motions, and customer lifecycle design
• Strong systems thinker with quantitative skills to model portfolio economics, coverage ratios, and signal-driven investment decisions
• Ability to hire and develop high-performance AEs across various seniority levels while managing long-horizon economics and compounding returns
• Demonstrated success partnering cross-functionally with product, specialist overlays, and customer success teams in a complex platform environment

Desirable

• The AMER Startups team is responsible for Stripe's fastest-growing customer segment, the companies that will become the platforms, networks, and enterprises of the future
• You will be tackling the "founder's dilemma" at scale: how do we maintain the intimacy of a 1:1 relationship with thousands of companies, while building highly intelligent systems that scale?
• Startups represent a disproportionate share of Stripe's long-term value, and this team ensures those relationships deepen over time
• As Head of AMER Startup (Grower), you will lead the organization responsible for growing and expanding Stripe's relationships with thousands of startup accounts post-activation
• This is an expansion engine for the highly strategic Startups segment
• Your teams will drive multi-product adoption, identify and act on growth signals, and build coverage models calibrated for the unique economics of high-growth startups
• You will be a second-line leader managing frontline managers across multiple specialized sub-teams, each with distinct operating rhythms and coverage ratios
• You'll partner cross-functionally with product specialists, solutions architects, customer success, and marketing to build the motions that turn early-stage activations into deep, multi-product platform relationships
• This role reports to the Head of Startups
• Develop the long-term vision and operating model for Startup (Grower), building specialized sub-teams with distinct charters
• Drive multi-product expansion across a large portfolio of accounts at varying stages of growth, from pre-PMF through rapid scale
• Build and operationalize structured expansion cadences, ensuring every high-potential account has a product-attach strategy
• Design coverage models that balance high-touch investment on the highest-growth accounts with signal-driven, AI-augmented coverage at scale
• Partner with product specialist teams (billing, treasury, platform products) to build co-sell motions that compound revenue across the Stripe platform
• Create the systems that detect breakout accounts accelerating within the portfolio, and ensure they receive the right coverage at the right moment
• Make hiring decisions, refine ideal candidate profiles by sub-team, and build a team development engine that grows AEs from early-career through senior
• Design comp and incentive structures that reward expansion and product depth
• Own the forecasting and pipeline operating rhythm for a segment with unique leading and lagging indicators
• Work cross-functionally across Product, Engineering, Marketing, and Operations to shape Stripe's startup experience and influence roadmap priorities based on what you hear from customers