Senior DevOps Specialist, Bugcrowd
Crowdsourced security platform
Open for applications
Crowdsourced security platform
1001+ employees
Open for applications
1001+ employees
Company mission
To meet you where you are in your security journey, enabling you to proactively keep your digital business one step ahead of cyberthreats.
Role
Who you are
- 5+ years in DevOps, SRE, or Platform Engineering roles
- Proficiency with Infrastructure as Code and CI/CD tools (Terraform, GitHub Actions, Argo, etc.)
- Strong scripting in Python, Go, or similar languages
- Exposure to offensive security, red teaming, or threat emulation practices
- Proven experience integrating or building AI/ML-powered tooling in ops or engineering contexts
- Experience with CRM/RevOps integrations (Salesforce, Gainsight) and automation tooling (Workato) a plus
- Bonus: Familiarity with tools like Caldera, BloodHound, Command and Control servers, redirectors, webservers, mailservers, Pwnboard, or other adversary platforms
What the job involves
- We’re hiring a Senior DevOps Specialist to drive AI-first automation and Infrastructure as Code for our Operations Team.
- As part of Bugcrowd’s Advanced Services Group (ASG), you will build the automation, tooling and observability that power every corner of Strategy & Operations - Delivery, Service Line Owners, and Customer Journey.
- Your remit spans process automation, bespoke internal tooling, AI‑driven workflow augmentation and quality‑assurance frameworks. From scoping and triage through reporting, CS, and GTM enablement, you reduce manual toil, raise delivery quality and unlock data‑driven insight
- You’ll work alongside operations teams, offensive security specialists and a Customer Success function to codify infrastructure, embed automation into the engagement lifecycle, and experiment with AI agents and LLMs for intelligent workflow augmentation
- Build and maintain IaC-based environments (Terraform, Pulumi) across AWS and multi-cloud targets
- Design automation for engagement orchestration—test environments, researcher provisioning, telemetry, triage
- Own CI/CD pipelines to deliver secure, auditable infrastructure for ephemeral offensive workloads
- Own CI/CD for internal tooling; ensure secure, auditable delivery of automation artefacts
- Partner with engineering to integrate automation logic into Bugcrowd’s core platform
- Integrate LLMs and AI agents into repeatable workflows (e.g., recon, scanning, triage, report drafting)
- Prototype and productionise bots that eliminate repetitive analyst tasks; iterate via prompt tuning and feedback loops
- Help define best practices for secure, transparent AI use in adversarial contexts
- Deliver automation modules that streamline Launch-Manager and CSM workflows—customer onboarding checklists, health-score dashboards, AI-generated QBR summaries
- Develop GTM enablement tools for service line owners — pricing/scoping calculators, ROI demo scripts, and live CRM integrations that surface upsell signals
- Design and maintain self-service dashboards with real-time alerts—tracking cycle-time, QA pass-rate, error budgets, margin and customer sentiment—so LoB GMs and CSMs can see service-line performance at a glance
- Partner with Data Analyst to surface actionable insights that drive continuous‑improvement sprints
- Develop automated QA checks to ensure consistency and compliance of engagement outputs
- Translate pentest and red team needs into codified logic and reusable automation
- Work closely with Product, Platform, and ASG Ops to drive end-to-end delivery efficiency
- Contribute to playbooks, observability frameworks, and SRE principles where applicable
- Work with service line Directors to prioritise GTM enablement backlog (pricing calculators, ROI demos)
Our take
Remote working has become a more permanent trend, resulting in new forms of cyberattack. Yet, most companies lack the resources and diversified skills to find hidden vulnerabilities before attackers do. Bugcrowd is setting out to fix this problem by connecting companies with “white hat hackers” who proactively search for vulnerabilities in a company’s system.
As the leading provider of crowdsourced cybersecurity solutions, the company’s ethical hackers prevented more than $27 billion in cybercrime between May 2020 - August 2021. The company has a number of high-profile customers, including Etsy, Tesla, Cisco, Pinterest and Twilio.
Bugcrowd has kept up this impressive momentum, raising considerable amounts of funding over the years. The latest influx will empower the company to further scale its platform, fuel innovation and leverage strategic M&A opportunities in the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Nov 2024
$50m
LATE VC
Feb 2024
$102m
SERIES E
Total funding: $230.7m
Company benefits
- Medical/Dental/Vision Insurance
- 401(k)
- Stock Options
- Flexible Vacation Time
- Mental Health Days
- Pre-tax Commuter Benefits
Company HQ
Northern Waterfront, San Francisco, CA
Leadership
Casey Ellis
(Founder & Advisor)Former CEO of Bugcrowd. Founder & previous Director of White Label Security. Current member of the CTI League, is on the Advisory Board at Flirtey, a Mentor at CyRise, and Principal at Tall Poppy Group.
Dave Gerry
(CEO)Has been with the company since 2020, as an Advisor then COO before becoming CEO in 2022. They are also a Member of the Forbes Business Development Council and former CRO of NTT Application Security.
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