Vice President of Operations, Veo
$255-335k
OTE
$230-280k
BASE
+ Bonus & Equity
More information about location
Next-generation mobility via dockless systems
Job no longer available
Next-generation mobility via dockless systems
201-500 employees
Job no longer available
$255-335k
OTE
$230-280k
BASE
+ Bonus & Equity
More information about location
201-500 employees
Company mission
To re-imagine transportation in cities, campuses and beyond.
Role
Who you are
- B.S/M.S in Management, Logistics, Engineering, or related field/MBA is a plus
- 15+ years experience in operations management, business consulting or related field in a fast-paced, operations focused environment
- Proven track record in managing large teams in complex environments
- Experience working in startups; know how to operate effectively with lean resources, changing priorities, and ambiguity
- Ability to think strategically and also act practically
- An operational leader with a bias for execution who seeks to identify and drive improvements at all levels
- Must be data-driven / make data-driven decisions, and know how to use data to tell the good story
- Willingness to get hands dirty and travel up to 40% of the time
What the job involves
- As Veo’s VP of Operations, you will be responsible for the entire operations function of the business
- You will lead a large, talented, and highly-distributed team to solve the most complex operations challenges in micromobility industry
- Your goal is to achieve financial targets (revenue, and profitability), build world-class teams, and deliver the best possible experience to our riders. You will join the leadership team and work closely with the founders
- Own the operations functions of the business and report directly to the President & co-founder
- Responsible for delivering key financials targets and operations OKRs
- Manage P&L across all markets
- Identify problems, build plans and drive implementation to improve revenue and profitability
- Develop and own operations KPIs, including fleet uptime, labor productivity, etc; make data-driven decisions to drive continuous improvement
- Build and lead teams
- Lead market operations (GMs, OMs, field teams), central operations (fleet health, efficiency, compliance, launch), business operations (vendors management, warehouses and vans, safety, procurement) teams
- Set day-to-day priorities and ownership for the teams; hold the teams accountable for delivering the results
- Own quarterly budget, plan resources, own the decisions of change management in the team
- Build fundamentals for scale
- Drive new initiatives and drive improvement in system & tools to make operations as efficient as possible
- Create structures and processes to ensure effective collaborations between teams
- Set clear strategy and direction for scale / remove bottlenecks
- Work closely with engineering, finance, HR, partnership, and supply chain team to deliver company objectives and key initiatives
- Travel frequently to local markets
- Develop close relationship with front-line workers
- Shape the strategy for Veo as a core member of Veo’s leadership team
Our take
Envisioning a green and sustainable mobility landscape as a solution to the current carbon-polluting transit system, Veo manufactures and supplies electric bikes and scooters which don’t require charging stations. The company is committed to a future with fully electric vehicles, with a focus on building strong partnerships with cities towards making eco-friendly transportation a reality.
Communities can implement Veo's fleets for free, as the company makes its money via rental charges and memberships. This encourages cities and campuses to introduce Veo's eco-friendly transport solution. The vehicles have their batteries swapped out by technicians, rather than needing to be charged at a station, enabling them to be available 24/7.
Capitalising on the fact that the ecological impact of transport is at the forefront of consumers' minds, Veo has grown to serve over 40 cities and college campuses. By manufacturing its own vehicles, as opposed to sourcing them elsewhere, the company has been able to release new models to combat found issues and design with its users in mind, allowing it to stand out from other micro-mobility providers. In 2023, Veo began selling its scooters directly to consumers as well, indicating a new market avenue for the company. It achieved EBIT profitability in 2024, indicating the success of its business model and an ecosystem here to stay.
Freddie
Company Specialist at Welcome to the Jungle
Insights
30% employee growth in 12 months
Company
Funding (1 round)
Jul 2021
$16m
SERIES A
Total funding: $16m
Company benefits
- Competitive Pay And Benefits
- Fast-Paced, Hyper-Growth Technology Company
- Unlimited PTO
- Culture Events
- Veo Credits — Of Course
Company HQ
Downtown, Santa Monica, CA
Leadership
Candice Xie
(Co-Founder & CEO)They started their career with a year at Schneider Electric after a degree at Purdue University. In May 2017, they left this position to co-found VEO as CEO.
Yanke Edwin Tan
(Co-Founder & President)Having studied at Purdue University, they worked as a City Engineer at Trek Bicycle for a year. They used this experience to co-found VEO in May 2017 with Candice.
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