Senior Manager of Sales Technology & Data Governance, Spotify
$156-222.8k
+ Equity
2-3 days a week in office
Commercial music streaming service
Be an early applicant
Commercial music streaming service
1001+ employees
Be an early applicant
$156-222.8k
+ Equity
2-3 days a week in office
1001+ employees
Company mission
To unlock the potential of human creativity—by giving a million creative artists the opportunity to live off their art and billions of fans the opportunity to enjoy and be inspired by it
Role
Who you are
- You have 8+ years of experience in Sales Operations, Data Management, Technical Program Management, or a similar operational or technical role supporting go-to-market teams
- You have a Bachelor’s degree in business, marketing, communications, information management, computer science, or a related field, or equivalent professional experience
- You have deep experience working with Salesforce CRM and Salesforce Marketing Cloud, including pipeline management, account management workflows, and CRM customization in complex sales environments
- You have strong analytical skills and experience building or improving data governance frameworks, identifying data quality issues, and implementing processes that ensure reliable and actionable business data
- You have experience evaluating or implementing modern AI technologies that improve seller productivity, automate operational tasks, or enhance analytics within sales or CRM systems
- You have strong program and project management experience, with the ability to lead cross-functional initiatives, prioritize competing business needs, and deliver results in fast-moving environments
- You communicate clearly and influence stakeholders across sales, marketing, operations, and engineering teams, helping drive adoption of new tools, processes, and data governance practices
What the job involves
- Spotify is seeking a Senior Manager for Sales Technology & Data Governance to join the Sales Operations team. This role blends responsibilities across sales operations, data management, and tooling to support our sales, customer support, and marketing teams
- As a key member of the Sales Operations team, you will design, implement, and manage tools and processes that enhance the efficiency and effectiveness of our sales efforts
- You will be the accountable owner for the systems and tools used by our sales team, including Salesforce CRM and Salesforce Marketing Cloud
- You will collaborate with sales, customer support, marketing, and operations leaders to design optimal sales processes and translate them into requirements for internal tooling engineering teams
- You will evaluate, deploy, and scale AI-powered solutions that enhance seller productivity, automate operational tasks, improve data quality, and support revenue-driving activities across the sales lifecycle
- You will develop reliable data architecture, policies and processes that ensure data is up to date, accurate and clear. Create and maintain sales data quality reporting to continuously improve reliability and impact of business data
- You will work closely with CRM Engineering and other Product/Engineering teams to ensure tooling builds and data management processes meet business expectations
- You will lead user acceptance testing, beta testing, and final rollout/adoption efforts for new tools, data quality improvements, or incremental enhancements
- You will provide detailed training and reference documents for tools and data governance practices, ensuring sales team awareness and proficiency
- You will identify business initiatives and gaps with existing tools and data management practices, capturing them in a prioritized list, and ensuring alignment among stakeholders
Our take
Spotify was founded in an attempt to combat the rampant music piracy that was causing significant harm to the industry. The company has since taken music streaming mainstream and now has 180m+ paying subscribers across the world.
With features that include a highly accessible interface and a vast catalogue of artists, Spotify's strong brand has been able to maintain growth in spite of fierce competition from deep-pocketed rivals like Amazon and Apple. The company has achieved this by making smart acquisitions to move into other verticals to strengthen its offerings, especially podcasting, by acquiring Gimlet Media, Anchor and Parcast.
Spotify's future plans include rapid growth with a goal to become a one-stop destination for all digital sound, as well as AI and NFT integrations. However, high costs incurred from the acquisition of exclusive podcasts, increasing competitor strength, and weak bottom-line growth mean that the company must find a balance to maintain its position in the sector.
Freddie
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2016
$1bn
CONVERTIBLE
Jun 2015
$526m
SERIES G
Total funding: $2.1bn
Company benefits
- Extensive learning opportunities, through our dedicated team, GreenHouse
- Flexible share incentives letting you choose how you share in our success
- Global parental leave, six months off - fully paid - for all new parents
- All The Feels, our employee assistance program and self-care hub
- Flexible public holidays, swap days off according to your values and beliefs
Company HQ
Norrmalm, Stockholm, Stockholms län
Leadership
Daniel Ek
(CEO & Chairman)Founded Spotify in 2006. Previously worked as an executive at Tradera, an auction company that was sold to eBay and was briefly the CEO of uTorrent.
Salary benchmarks
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