Senior Product Operations Manager, Abridge
$150-170k
Offers Equity
3-5 days a week in office (Mission District, CA)
Powering deeper understanding in healthcare through purpose-built AI
Be an early applicant
Powering deeper understanding in healthcare through purpose-built AI
101-200 employees
Be an early applicant
$150-170k
Offers Equity
3-5 days a week in office (Mission District, CA)
101-200 employees
Company mission
To power a deeper understanding in healthcare.
Role
Who you are
- 3-5+ years in consulting, strategy & operations, product ops, investing, or similar roles
- Analytical thinker who approaches problem from first principles and can design product operating systems that fit the context, not just apply playbooks
- Skilled at driving alignment across stakeholders, distilling complexity, and communicating with clarity
- High EQ and ability to influence without authority, earning trust from PMs, engineers, GTM leaders, and executives alike
- Bias to action and comfort with ambiguity: you’re as comfortable building the system as running it until it sticks
What the job involves
- Abridge is growing rapidly, and we’re looking for a Senior Product Operations Manager to help our product organization scale with excellence
- You’ll drive clarity, unlock execution, and ensure our product managers and builders can focus on creating user value
- Day-to-day, you’ll be embedded within our Builders org and act as a key operating partner to product leadership, while reporting into Operations to bring added discipline, alignment, and cross-functional leverage
- This is a hands-on, high-impact role for a structured thinker with GSD energy who loves building the operating system of a world-class product org
- Reporting to the COO, you’ll turn product goals into actionable plans, maintaining the roadmap as a source of truth, and ensuring launches, comms, and enablement run smoothly
- Maintain the product org’s single sources of truth, including living roadmap, goals, and feedback tracking
- Build a product operating system that stays ahead of the curve, anticipating needs before they surface
- Facilitate quarterly roadmap reviews, collecting cross-functional inputs and prepping for cross-functional reviews
- Cascade product updates across the company (e.g., newsletters, All Hands), ensuring clarity and consistency
- Own the release process end-to-end, including readiness criteria, beta programs, commitments, and launch playbooks
- Partner with Marketing and Success to deliver enablement (training, FAQs, release notes, demos)
- Facilitate ongoing product metrics reviews with Product, Data Science, and GTM leaders
- Build and maintain an internal knowledge base for product/GTM teams
- Centralize, prioritize, and tag customer feedback, route it to the right PMs, and ensure inputs are reviewed in roadmap forums
- Track dependencies and surface risks early, with recommended options for resolution
- Build onboarding materials for new PMs and accelerate their time to impact
Our take
Summarizing key elements of healthcare conversations is crucial for both physicians and patients. Medical scribes, though effective, are costly, and the healthcare system faces funding and staffing crises. This has created a demand for more efficient notetaking solutions.
This is where Abridge comes in, it has developed a HIPAA-compliant AI platform that transcribes, structures, summarizes, and provides insights from audio or transcripts of medical conversations. It claims to work across all specialities and offers patient-friendly summaries in easy-to-understand language.
Abridge aims to alleviate pressure on the healthcare system from the patient's perspective, a unique approach among healthtech startups. While companies like Inovia, DOUB, and DeepScribe focus on assisting physicians with medical transcription AI, they lack Abridge's patient-centric features, which are valuable in enhancing the patient experience.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
May 2025
$300m
SERIES E
Feb 2025
$250m
SERIES D
Total funding: $757.5m
Company benefits
- Unlimited PTO, plus 12 national holidays
- 16 weeks paid parental leave, for all employees
- Flexible working hours — we care more about what you accomplish than what specific hours you’re working
- Remote work environment
- Equity for all new employees
- Generous equipment budget for your home office setup ($1600)
- Opportunity to work and grow with talented individuals, and have ownership and impact at a high growth startup
Company HQ
Downtown, Pittsburgh, PA
Leadership
Shivdev Rao
(CEO)Alongside their work as a practising Cardiologist at the University of Pittsburgh Medical Center, they also served as Physician Advisor in Residence and ultimately EVP at UPMC Enterprises; co-founded DocDok; and worked as a co-architect on a healthcare project at the Kauffman Foundation.
Sandeep Konam
(CTO)Completed an MS in Robotics at Carnegie Mellon, then served as Senior Product Manager at UPMC Enterprises. Has delivered guest lectures at Carnegie Mellon, Stanford, and the University of Pittsburgh.
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