Product Operations & Strategy Manager, Abridge
$150-165k
Offers Equity
3+ days a week in office (Mission District, CA)
Powering deeper understanding in healthcare through purpose-built AI
Open for applications
Powering deeper understanding in healthcare through purpose-built AI
201-500 employees
Open for applications
$150-165k
Offers Equity
3+ days a week in office (Mission District, CA)
201-500 employees
Company mission
To power a deeper understanding in healthcare.
Role
Who you are
- 2+ years in consulting, investment banking, investing or similar roles (startup experience on top of that is a plus)
- Incredibly AI-pilled. You use AI tools every day, at work and on the side. You try new tools the week they launch and you build systems yourself (scripts, agents, workflows)
- Bias to action. High ownership mentality. You would rather ship something imperfect and iterate than over-plan
- High EQ and the ability to influence without authority. You earn trust from engineers, PMs, GTM leaders, and executives because you are clear, reliable, and useful
- First-principles thinker. You design operating systems that fit the context you're in, not playbooks copied from somewhere else
- Numerate. You can present a point of view backed by analysis. You are as comfortable in a spreadsheet as in a stakeholder meeting
- Comfort with ambiguity. The mix of execution and strategy will shift quarter by quarter. You are energized by that, not destabilized
What the job involves
- Abridge is growing rapidly, and we’re looking for a Senior Product Operations Manager to help our product organization scale with excellence
- You’ll drive clarity, unlock execution, and ensure our product managers and builders can focus on creating user value
- Day-to-day, you’ll be embedded within our Builders org and act as a key operating partner to product leadership, while reporting into Operations to bring added discipline, alignment, and cross-functional leverage
- This is a hands-on, high-impact role for a structured thinker with GSD energy who loves building the operating system of a world-class product org
- Reporting to the VP of Product, you’ll turn product goals into actionable plans, maintaining the roadmap as a source of truth, and ensuring launches, comms, and enablement run smoothly
- Maintain the product org’s single sources of truth, including living roadmap, goals, and feedback tracking
- Build a product operating system that stays ahead of the curve, anticipating needs before they surface
- Facilitate quarterly roadmap reviews, collecting cross-functional inputs and prepping for cross-functional reviews
- Cascade product updates across the company (e.g., newsletters, All Hands), ensuring clarity and consistency
- Own the release process end-to-end, including readiness criteria, beta programs, commitments, and launch playbooks
- Partner with Marketing and Success to deliver enablement (training, FAQs, release notes, demos)
- Facilitate ongoing product metrics reviews with Product, Data Science, and GTM leaders
- Build and maintain an internal knowledge base for product/GTM teams
- Centralize, prioritize, and tag customer feedback, route it to the right PMs, and ensure inputs are reviewed in roadmap forums
- Track dependencies and surface risks early, with recommended options for resolution
- Build onboarding materials for new PMs and accelerate their time to impact
Application process
- Abridge explicitly forbids candidates from using AI tools during live interviews, including teleprompter-style AI tools, chatbots, or coding assistants. While AI is prohibited during the interview process, candidates are encouraged to discuss their experience using AI applications to achieve efficiencies in projects or their work
Our take
Summarising key elements of healthcare conversations is crucial for both physicians and patients. Medical scribes, though effective, are costly, and the healthcare system faces funding and staffing crises. This has created a demand for more efficient notetaking solutions.
This is where Abridge comes in; it has developed a HIPAA-compliant AI platform that transcribes, structures, summarises, and provides insights from audio or transcripts of medical conversations. It claims to work across all specialities and offers patient-friendly summaries in easy-to-understand language.
Abridge aims to alleviate pressure on the healthcare system from the patient's perspective, a unique approach among healthtech startups. While companies like Inovia, DOUB, and DeepScribe focus on assisting physicians with medical transcription AI, they lack Abridge's patient-centric features, which are valuable in enhancing the patient experience. Its unique focus, then, is part of the reason why it enjoyed two impressive rounds of funding in 2025 alone.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
May 2025
$300m
SERIES E
Feb 2025
$250m
SERIES D
Total funding: $757.5m
Company benefits
- Unlimited PTO, plus 12 national holidays
- 16 weeks paid parental leave, for all employees
- Flexible working hours — we care more about what you accomplish than what specific hours you’re working
- Remote work environment
- Equity for all new employees
- Generous equipment budget for your home office setup ($1600)
- Opportunity to work and grow with talented individuals, and have ownership and impact at a high growth startup
Company HQ
SoMa, San Francisco, CA
Leadership
Shivdev Rao
(Co-Founder & CEO)Alongside their work as a practising Cardiologist at the University of Pittsburgh Medical Center, they also served as Physician Advisor in Residence and ultimately EVP at UPMC Enterprises; co-founded DocDok; and worked as a co-architect on a healthcare project at the Kauffman Foundation.
Sandeep Konam
(Co-Founder & CTO)Completed an MS in Robotics at Carnegie Mellon, then served as Senior Product Manager at UPMC Enterprises. Has delivered guest lectures at Carnegie Mellon, Stanford, and the University of Pittsburgh.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 39 more jobs at Abridge