Senior Client Manager, Nava
Large Group
Offers stock options
Employee benefits brokerage
Open for applications
Employee benefits brokerage
101-200 employees
Open for applications
Offers stock options
101-200 employees
Company mission
To bring high-quality, affordable healthcare to every American.
Role
Who you are
- We understand that your experience is more than just a list of requirements, so we encourage you to apply even if you don't meet all of the following bullet points
- Bachelor's Degree in a business-related field and/or equivalent education
- 7-15 years of employee benefits experience with a brokerage
- A minimum of 5+ years of recent experience independently managing accounts with minimal guidance or AE/Consultant support
- Recent experience supporting: California large employer groups (100-2,000 lives)
- Strong knowledge of large group plans and products
- Strong knowledge of financial arrangements and health products including fully insured, level & self funded, captives
- California Health Insurance License required
- Strong Excel, PowerPoint, Google suite, written and communication skills
- Comfortable public speaking, including presenting renewal information, financials and open enrollments meetings and webinar recordings
What the job involves
- We’re hiring a Large Group Client Manager-Senior Client Manager to join our West Coast Client Success team and support our California client portfolio
- This role is ideal for someone who can roll up their sleeves on the tactical work while also serving as a consultative benefits expert who leads client engagements with strategic insight
- We’re specifically looking for experience independently managing large group employer relationships in the 100-2,000 life range
- This is a fully remote role, with a strong preference for California-based candidates or those with extensive large group experience who are willing to travel to California for in-person client meetings
- What makes this opportunity unique: at Nava, you’ll be on the frontlines supporting our #fixhealthcare mission by helping employers and employees get more value from their benefits
- You’ll have the chance to make an outsized impact, while working with industry leading AI-powered tools transforming how HR teams manage renewals and how employees experience their benefits
- This is a chance to do the work you love, championing client relationships, guiding members through the benefits journey, and delivering creative strategies, while also helping us dismantle the outdated, antiquated practices that keep this industry stuck in the stone ages
- At Nava, you get to be the change that makes benefits smarter, simpler, and actually work for people
- Own the Outcome of Your Book of Business: Manage a portfolio of California large group employer clients (100–2000 lives), serving as their trusted advisor and proactively addressing needs throughout the plan year
- Strategic Planning and Execution: Lead annual service plan execution including renewals, open enrollment, compliance support, vendor deployment, and member education
- Innovate Benefits Strategies: Design creative, consultative benefit solutions based on strong knowledge of the California marketplace, alternative funding arrangements, carriers, and products
- Create and Present Client Deliverables: Develop and deliver materials such as renewal presentations, financial reporting, budget reviews, and education sessions for clients and members
- Enhance Client Experience: Collaborate with internal teams and vendor partners to streamline day-to-day servicing, ensure exceptional delivery, and strengthen Nava’s client success capabilities
- Manage and Deepen Relationships: Foster executive-level relationships with client leaders and create superfan clients by consistently delivering novel benefit solutions
Our take
Nava is changing the benefits brokerage space by bringing the perks of big company playbooks to small and medium-sized businesses. Its platform acts as a powerful search engine, giving employers access to over 600 providers and helping them discover the best plan for their teams.
While traditional brokers earn commissions through complex deals with Fortune 500 companies, Nava takes a different approach. It uses technology to craft personalized benefits plans for smaller employers and make it easy for employees to navigate their benefits. From understanding their options and booking appointments to interpreting claims and solving billing issues, Nava simplifies the entire process.
One of Nava's challenges will be staying ahead of the curve by continuously adopting the latest innovations in healthcare benefits. To strengthen its position, the company has acquired i2, a healthcare benefits consulting firm, adding valuable expertise to its team. Additionally, Nava launched AI Benefits HQ off the back of a $30 million fundraise, which will utilise machine learning to streamline benefits admin for HR teams, ensuring a smoother and more transparent benefits journey for employees.
Freddie
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2025
$30m
SERIES C
Jun 2022
$40m
SERIES B
Total funding: $90m
Company benefits
- Medical, Dental And Vision
- HSA & FSA Options
- Mental health support
- Personal healthcare advocacy
- Gynecology and fertility care
- Flexible paid time off
- Parental leave
- Phone and internet stipends
- Home office funding
- Disability and Life insurance
Company HQ
Civic Center, New York, NY
Leadership
Brandon Weber
(Co-Founder & CEO)Prior to Nava, Brandon co-founded VTS, a company that set out to modernize the commercial real estate marketplace. Previously founded Hightower which then merged with VTS. Also held senior positions at CBRE, Zillow and Microsoft.
Donald DeSantis
(Co-Founder & CPO)Co-founded VTS and Hightower which disrupted the real estate industry. Also trained as a UX Designer and co-founded a boutique consultancy called LIFFFT.
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