Principal DevOps Engineer, Pindrop
Plus Equity
Security, identity & intelligence software solutions
Job no longer available
Security, identity & intelligence software solutions
201-500 employees
Job no longer available
Plus Equity
201-500 employees
Company mission
Pindrop's mission is to provide real-time security, identity, and trust on every voice interaction.
Role
Who you are
- You understand hardware/software/cloud platforms from the ground up, and you serve as a subject matter expert on it
- You make relevant, specific, and high value recommendations to the design or implementation of a platform
- You have the ability to “wear many different hats”, juggle multiple priorities, context shift quickly, and thrive in an environment where you don't have a strictly defined job definition
- You are self motivated and work with minimal supervision
- You see a problem, own it, solve it, do it
- You have a passion for technology and are constantly researching new/emerging solutions
- You love to troubleshoot a problem and then teach the team/company on your findings
- You are resilient in the face of challenges, change, and ambiguity
- You are optimistic and believe that you can make a problem into a solution
- You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed
- You take accountability, do the things you say you’ll do, under-promise and over-deliver
- You are nimble and adaptable when priorities change and continue to see the “forest through the trees”
- 10+ years of devops experience, ideally in a startup environment
- On-call rotation with occasional night/weekend work required
- Extensive Redhat/CentOs/Ubuntu linux administration experience
- Expertise in Chef/Ansible/Terraform/Packer/Helm/Flux
- Scripting expertise, preferably Python and Bash
- Knowledge of some or all of our toolset: Jenkins/Github Actions, Github, Nginx, VMWare/Proxmox, Splunk, ELK, RabbitMQ, Artifactory, Prometheus, Docker containers, etc
- Experience working with many AWS/GCP infrastructure services such as EC2/GCE, ECS/EKS/GKE, RDS, S3, EIP, NLB, Route53, Kubernetes, and more
- Experience with networking concepts within firewall, switch, and router configuration including: VLANs, DNS, VPNs, BGP, ACLs, etc
- Demonstrated experience identifying security vulnerabilities with the associated ability to remediate them in a timely manner
- PostgreSQL/MySQL/MariaDB/NoSQL experience in both building highly available systems as well as writing complex queries
- Demonstrated history working within a distributed architecture and CI/CD best practices
- Telephony infrastructure experience a plus
What the job involves
- Pindrop’s DevOps teams work to make our infrastructure and core systems so good, reliable, automated, monitored and performant that our engineers can focus on building innovative global products that are changing the world without having to think about what is running them
- We are a dynamic and high energy team with immense collaboration and an unrelenting passion for reliability and scalability
- Design, document, build, maintain, and support a wide array of complex infrastructure and services
- Own key components of our deployment pipeline and operational infrastructure
- Work on multiple assignments at once, collaborate with the larger teams to establish and use best practices
- Analyze performance/usability challenges and propose innovative solutions to solve them
- Proactively enhance monitoring and troubleshooting capabilities
- Look at every manual process and find ways to automate/code it into a highly reliable and reportable system
- Automate software deployment processes and continuously improve our CI/CD posture
- Mature our processes from ad-hoc to optimized
- Take complex systems and make them seem boring because they are so reliable
- Within 30 days you’ll:
- Be introduced to your team, colleagues, added to any standing meetings such as 1:1’s, standups, weekly touchpoints
- Be onboarded, accounts created, access verified
- Begin getting familiar with our different products, services, workflows, deployments, and environments
- Within 60 days you’ll:
- Understand expectations for the team, and be able to start planning for development and contributing to projects
- Begin submitting and reviewing PRs
- Within 90 days you’ll:
- Have an in-depth level of familiarity with many of the products and services architecture to start making technical decisions while maintaining the team's architectural methodology
Our take
The global fraud detection and prevention market size is expected to grow to $141.75 billion by 2028. There has been increasing investment from key players to develop secure fraud solutions across industries such as BFSI, manufacturing, healthcare and others.
Pindrop is propelling enterprises and consumers toward a voice-driven future by unlocking the value of voice interactions. Interacting with a financial institution, a digital assistant, a video chat, or a smart device can provide access to our unique identities, and open new capabilities in security and intelligence evoked solely from a voice.
Pindrop is a big player in fraud detection and voice authentication, currently delivering voice solutions to 8 of the top 10 banks in the world. Its competitors include iovation, ID Experts, ZIMPERIUM and Telsis Limited.
A 2023 partnership with NTT Data has expanded Pindrop's presence in Japan, capitalising on NTT's knowledge of the Japanese market, whilst 2024 funding will accelerate Pindrop's product development.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Apr 2024
$4.3m
LATE VC
Dec 2018
$90m
SERIES D
Total funding: $302.9m
Company benefits
- Paid Parental Leave
- Company holidays
- Unlimited paid time off
- Remote-first culture - including monthly work from home stipends
- Annual professional development and learning budget
- Pick your own Apple MacBook Pro
- Pension scheme
- Medical insurance/Private Health care
- Life Insurance and Critical Illness Insurance
- Flex schedules
- Best in class tools and tech stack
- Fun activities to celebrate our accomplishments as a team
Company HQ
Home Park, Atlanta, GA
Leadership
Vijay Balasubramaniyan
(Co-Founder & CEO)Software engineering experience at multiple companies, including Google and IBM.
Paul Judge
(Co-Founder & Executive Chairman)Also co-founder of Purewire, Inc, Luma, and TechSquare Labs.
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