Deal Desk Lead, Prolific
High-quality human-powered data at scale
Job no longer available
High-quality human-powered data at scale
101-200 employees
Job no longer available
101-200 employees
Company mission
To accelerate human understanding.
Role
Who you are
- 7+ years in Deal Desk, Commercial Strategy, RevOps, Solutions, or similar in a SaaS, data, or AI environment
- Experience structuring complex enterprise deals (usage-based, services, or hybrid models)
- Strong grounding in pricing, cost modeling, and margin management
- Ability to translate ambiguous customer needs into clear, executable scopes of work
- Experience working cross-functionally across Sales, Product, and Delivery/Operations
- Proven ability to build or improve deal processes, pricing frameworks, or approval workflows
- Strong commercial judgment with a track record of identifying risk and improving deal quality
- Excellent stakeholder management and ability to influence senior leaders
Desirable
- Experience in AI/ML, data services, or human-in-the-loop workflows
- Familiarity with usage-based or platform + services pricing models
What the job involves
- Prolific is seeking a Deal Desk & Solutions leader to architect and operationalize how complex AI data, evaluation, and managed service deals are scoped, priced, and closed
- This role sits at the intersection of Sales, Product, Customer Success, and Operations, ensuring that enterprise and strategic deals are commercially viable, operationally deliverabl and strategically aligned with Prolific’s evolving platform and services model
- Partnering with Account Executives and Solutions Consultants to shape deal pricing and delivery structures for strategic and enterprise opportunities
- Translating customer needs into clear, executable commercial proposals, including scope of work, delivery assumptions, and packaging (usage, subscription, and managed services)
- Introducing practical guardrails to improve deal velocity, win rate, and margin consistency
- Leading cross-functional scoping with Operations and Quality/Research/Evaluation to ensure proposed solutions are deliverable and scalable
- Validating delivery approach against Prolific’s workforce model (crowd, expert, hybrid), including realistic SLAs, QA standards, and resourcing assumptions
- Building repeatable ways of scoping AI data and evaluation programs to reduce ambiguity and execution risk
- Owning and iterating pricing frameworks, cost models, and rate cards across platform usage, managed services, and expert-led work
- Driving consistency in deal economics by defining margin expectations, escalation paths, and approval thresholds
- Acting as the connective tissue across Sales, Revenue Leadership, Operations/Delivery, and Quality to align on scope, resourcing, and timeline assumptions
- Improving pre-sales → delivery handoffs through clear documentation, ownership, and readiness criteria
- Building and scaling a formal Deal Desk function, including scoping templates, pricing calculators and approval frameworks
- Supporting deal review processes led by Revenue Leadership
- Creating repeatable workflows that reduce friction and ambiguity
- Advising Account Executives and Revenue Leadership on complex, high-value opportunities
- Providing structuring recommendations, pricing guidance, and early risk identification (delivery, margin, and quality)
- Joining key deal cycles as a commercial and operational partner when needed
Our take
Founded in 2014, Prolific is a marketplace and data analysis company that provides researchers with a network of test participants. From eye-tracking to human-facing AI applications, Prolific’s network acts as both a recruiter for test participants and as a marketplace for researchers scientists to hire said participants.
Founded in 2014, it’s already used by the likes of Google, Stanford, Oxford and Kings College London Universities to test new AI products, providing “stress tests” for its clients. Prolific’s user base now counts over 2000 potential test subjects, whilst researchers leverage its network to launch surveys, tests and evaluation tasks every 2 minutes.
An indicator of Prolific’s success is maintaining of profitability for years after its initial Y Combinator investment. In 2024, it raised $32 million in Series A to maintain its healthy position. This funding will allow it to expand its operations.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Jul 2023
$33m
Series A
Total funding: $33m
Company benefits
- Bank holiday swaps
- Enhanced sick pay
- L&D budget – £1000 per year
- 25 days annual leave + bank holidays
Company values
- We win together
- We care deeply about our customers
- We make every minute count
- We're optimistic and find a way
- We embrace change
- We aim high
Company HQ
Kings Cross, London, UK
Leadership
Phelim Bradley
(Co-Founder & CEO)Currently also Venture Partner at Pioneer Fund. Previously Dphil at Wellcome Trust Centre for Human Genetics, Bioinformatics Intern at Illumina and MPhil of Computer Biology at University of Cambridge.
Salary benchmarks
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Diversity, Equity & Inclusion at Prolific
- At Prolific, we want all of our employees, researchers, and participants to be included and so we commit to having ongoing discussions about diversity and inclusion and regularly look at areas where we can improve. This policy aims to: - treat all our employees fairly and respectfully, regardless of their job status, location, or work hours ⏰ - avoid any illegal discrimination based on age, disability, gender, gender identity, marriage or civil partnership, pregnancy and maternity, race or ethnicity, religion or belief, sexual orientation, and traveler status. These are protected by the UK Equality Act (2010), Ireland Employment Equality Act (2004), Americans with Disabilities Act (ADA) at the federal level and the New York State Human Rights Law (NYSHRL) at the state level. ⚖️ - refuse to tolerate any kind of illegal discrimination 🙅🏻♀️. This includes pay and benefits, work conditions, grievance and discipline handling, termination, redundancy, parental leave, flexible working requests, employment selection, promotion, training, and other opportunities for development.
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