Legal Operations Project Manager, Harvey

• 3 to 6 years of experience in an operations or project management role, with responsibility for running and improving cross-functional systems, processes or programs; experience may come from legal operations, business operations, systems operations or a related function
• Meaningful experience working in or closely with an in-house legal team, with a practical understanding of how Legal supports the business
• A builder’s mindset: comfortable owning many moving pieces at once and energized by creating structure in a function that is still taking shape, rather than optimizing an established playbook
• Experience contributing to the design and implementation of processes, systems and programs for Legal or other G&A functions, from requirements gathering through rollout and iteration
• Comfortable working with both Legal and technical teams, helping turn business needs into practical process and system requirements, with experience or strong interest in applying AI tools in a legal or professional services setting
• Comfortable operating with general guidance, seeking direction on new or unfamiliar issues, and balancing competing priorities and sustaining momentum in a globally distributed organization
• Strong analytical and systems-thinking skills, with familiarity across legal technology (e.g. matter management, knowledge management, ticketing and document repositories) and experience building and interpreting metrics

Desirable

• We are looking for a Legal Operations Project Manager to join our legal team to help modernize how Legal operates through both best-in-class legal operations practices and hands-on use of AI
• By combining traditional legal ops experience with familiarity with AI tools and automation platforms, you will help turn operational problems into scalable, AI-enabled solutions
• You will partner closely with Legal and cross-functional stakeholders to deliver on the Legal Ops roadmap and help ensure that Legal’s tooling, data, and processes support Harvey’s rapid growth
• It is a unique opportunity to be a key contributor to an AI-native legal operations function inside a company that is itself defining the future of AI for legal work
• Manage end-to-end legal operations projects, including gathering requirements, designing and improving workflows, coordinating cross-functional stakeholders and managing implementation and iteration for areas such as intake, matter management, advice requests and policy changes
• Translate priorities and direction into concrete project plans, timelines and execution steps, serving as the connective tissue between strategy and day-to-day delivery
• Support AI enablement across Legal, including identifying use cases, evaluating and piloting AI tools (including Harvey), and helping with training and adoption efforts
• Contribute to building and maintain legal metrics, dashboards and operational reporting across workload, turnaround times, risk patterns and operational performance
• Support the evaluation, implementation, administration and continuous improvement of the legal technology stack and vendor relationships across knowledge management, matter tracking, e-billing and spend management, document management and contract-related tooling
• Develop and maintain legal knowledge assets, including templates, playbooks, FAQs, self-service resources and internal documentation