Sales Strategy & Operations Analyst, Fastly
$75.5-90.7k
+ Employee Stock Purchase Program
More information about location
Edge cloud platform
Job no longer available
Edge cloud platform
1001+ employees
Job no longer available
$75.5-90.7k
+ Employee Stock Purchase Program
More information about location
1001+ employees
Company mission
To build a better internet — a safe place where good can thrive.
Role
Who you are
- The perfect candidate for this role is a self-starter, curious, and willing to learn new things quickly. They will have a basic understanding of Sales as a business function, with a minimum of 1 to 2 years experience either in Sales/SDR/BDR roles or supporting Sales teams in high-tech or SaaS based companies
- They will have a basic-level knowledge of Salesforce CRM, as well as other key sales tools supporting Prospecting, Account and Opportunity Management
- They will also have a foundation in analytical and problem solving skills, able to compile basic data analysis using Excel or Google Sheets
- Finally, they will have a sense of urgency in responding to Sales inquiries, to deliver a positive Sales support experience
- 1+ years of combined sales, SDR, or sales operations experience, ideally at a high-tech or SaaS based company
- Working knowledge of Salesforce, and other sales tools including ZoomInfo, Outreach
- Basic reporting skills in Salesforce and other tools, as well as basic Excel or Google sheets skills to compile simple business analysis
- Strong communication skills and willingness to learn new things quickly
Desirable
- Knowledge of other sales tools including 6Sense, Clari, and dashboards (Looker, Tableau or PowerBI)
What the job involves
- The Sales Strategy & Operations Analyst will be part of Fastly’s Global Sales Operations team, providing Tier 1 Sales Operations support. They will partner closely with the Tier 1 Sales Operations lead, as well as multiple stakeholders across Field, Channel and SE operations, Marketing operations, Sales Process and Systems lead, and IT Business Systems teams
- This role will be an entry-level Sales Operations role, and currently reports to the Sr. Director of Sales Strategy & Operations. As we expand the Tier 1 Sales Operations model, reporting lines may change
- Support the Tier 1 Sales Operations lead in setting the foundation for an optimized Tier 1 support model. They will do this through process documentation, managing and responding to sales inquiries within defined SLAs, and triaging and escalating to Tier 2 support level teams (Field, Channel and SE operations) as needed
- Responsible for managing defined Tier 1 scope related sales inquiries. For any other inquiries, they will escalate to the appropriate Tier 2 support teams (Field, Channel and SE operations teams)
- May assist with new hire onboarding for Salesforce CRM and Sales tools, partnering with the Tier 1 Sales Operations Support lead and Sales Enablement teams
- This position will require you to be available during core business hours, as well as scheduled on-call hours
- Due to the global scope of this role, core business hours may extend to EMEA and APJ friendly time-zones for some engagements
Application process
- Anticipated Posting Close Date*: November 30th, 2025
- *Job posting may close early due to the volume of applicants
- A fully completed application and resume or CV are required when applying
Our take
Internet users around the world have come to expect personalized, real-time digital experiences, but delivering these quickly and securely, while maintaining quality, can be a difficult task for businesses.
Fastly enables the companies to deliver fast, secure, and scalable online experiences. Its edge cloud platform moves data and applications closer to end-users — improving the user experience, putting the power back in developers’ hands, and enabling clients to focus on growing their businesses.
The company has helped several high-profile businesses, including Reddit, Pinterest, Stripe, EPIC Games, and more. Its offering is well-regarded in the space, demonstrated by it being named a 2022 Gartner® Peer Insights™ Customers’ Choice for Global CDN, as well as a Leader in The Forrester Wave™: Edge Development Platforms, Q4 2023 report.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2019
$40m
SERIES F
Jul 2018
$40m
SERIES F
Total funding: $259m
Company benefits
- Parental support and beyond: We support our families by offering generous time off for parental leave. And beyond that, we work hard to build a culture that allows for all employees to have the life outside work that they desire year round.
- Health and wellness: Your well-being matters here. Our health plans offer a variety of options, including full medical, dental, and vision coverage, short- and long-term disability insurance, mental health resources, and more.
- Invest in your future: We offer 401(k)/retirement plans, employee stock purchasing plans (ESPP), and reimbursements for learning and development programs — so we can support your ongoing growth and success.
- Keep learning and growing: Helping people go further means nurturing their talent. Through annual reimbursements for employee learning activities, regular hangouts and advice from our Senior Staff, talks from industry leaders, and cultural events — we offer tons of opportunities for people to learn. And we’re always looking to grow as a company, too: we collect employee engagement and experience data annually and leverage our Employee Experience Champion Network to understand employee feedback, so we can keep improving.
Company HQ
China Basin, San Francisco, CA
Leadership
Kip Compton
(CEO)Kip joined the Fastly team in 2024 as CPO, becoming CEO in 2025. Prior to this, he was an SVP of Strategy & Business Development/Networking at Cisco.
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