Security Operations Manager, Jobber

• A seasoned technical background spanning Linux administration, IT operations, or software development, now applied to infrastructure security and SecOps
• Deep AWS security expertise (GuardDuty, Security Hub), or strong multi-cloud experience across Azure and GCP
• Proven ability to build security automations and integrations using APIs, scripting, or serverless technologies (Python, Bash, Terraform)
• Hands-on familiarity with SIEM, DLP, and cloud-native security tooling
• Experience managing or integrating MDM (e.g., Jamf, Kandji) and IDP (e.g., Okta, Azure AD, Google Workspace) solutions to enforce secure-by-default practices
• A systems-thinking approach — able to build from scratch, automate repetitive work, and scale operational processes
• Strong written and verbal communication skills, with the ability to translate technical findings into clear, actionable insights
• A collaborative mindset grounded in Jobber’s values — humble, supportive, and relentless — with integrity and professionalism in handling sensitive information
• A passion for innovation and continuous learning, especially in emerging areas like AI-driven security and cloud automation

Desirable

• Jobber’s Security org is a team of teams—Security Operations, Trust Operations, and GRC—each with clear ownership and shared accountability for protecting our platform, people, and processes. We work the Jobber way: be humble, be supportive, and give a shit
• Security Operations handles alert triage/response and security tooling that improves cloud and endpoint visibility. As we scale, we’re doubling down on cloud-native automation, integrations, and secure-by-default practices with Engineering and IT
• We partner closely with Product Development, IT, and GRC—and prioritize transparency, pragmatism, and continuous learning across every function
• You’ll build scalable systems, mature programs like DLP and SIEM, and reduce manual dependencies across our cloud environments
• This role plays a pivotal part in ensuring Jobber’s security operations are resilient, proactive, and tightly integrated with our evolving infrastructure
• You’ll report to the Manager, Security Operations, and collaborate closely with Product Development, IT, and GRC teams to embed security into every layer of our environment
• Lead the design, implementation, and integration of key security initiatives, including DLP, SIEM, and internal security tooling
• Automate alert triage, vulnerability tracking, and incident response workflows through scripts, APIs, and serverless functions
• Own and improve integrations across AWS and Azure/GCP, enabling scalable, low-noise monitoring and rapid response
• Triage and respond to cloud security alerts, driving investigations and coordinating with engineering teams for resolution
• Act as technical lead during incidents, providing expert guidance on cloud, infrastructure, and endpoint response
• Document and standardize playbooks, runbooks, and internal processes to make security practices repeatable and scalable
• Mentor and guide Security Operations team members, fostering technical growth and reinforcing Jobber’s values in day-to-day work

• Talent team member interview (45m)
• Hiring Manager interview (60m)
• Take-home assignment with a follow-up Functional interview (90m)
• Leadership interview (30m)
• This is a remote-first position and all interviews are conducted virtually—via phone or video