Senior Manager of Communications, Affirm
$164-245k
+ ESPP
Buy-now-pay-later card for online and in-store
Be an early applicant
Buy-now-pay-later card for online and in-store
1001+ employees
Be an early applicant
$164-245k
+ ESPP
1001+ employees
Company mission
To deliver honest and transparent financial products that improve users' lives.
Role
Who you are
- Corporate and financial comms experience: 12+ years in communications, ideally spanning both a fast-moving, high-growth company and a public one
- Media relationships: established connections with national business and financial reporters, producers, and podcasters, and the standing to be a voice they trust
- Market fluency: a real feel for how the market reads a public company, including earnings, capital markets, and disclosure
- Mastery of the story behind the numbers: someone who gets into dense financials and credit metrics fast, sees what they mean beyond what they say, and turns them into a clear, defensible story that holds up with reporters and analysts
- Sharp writing: the ability to make complex financial topics clear, accurate, and compelling
- Proactive instinct: a bias for creating the story rather than chasing it
- Sound judgment: steadiness in high-stakes, high-visibility moments, and the discipline to act quickly without putting trust at risk
- Operational command: brings order and precision to the highest-stakes moments, so nothing slips when it matters most
- Collaborative partnership: strong working relationships across Communications, Investor Relations, Finance, Legal, and Policy
What the job involves
- Brand & Communications shapes how the world understands Affirm and how Affirm shows up in it. We meet people where perception forms: in culture, in the press, across our owned and paid channels, and inside the company. We aim to make our work compound over time, moving at the speed of culture while holding a high bar for craft and clarity. Our job across comms, brand, creative, and social is to make Affirm a brand people trust and are proud to choose
- Affirm has spent nearly 15 years rewriting the rules of credit, grounded in a model that only works when our consumers succeed: no late fees, clarity before you commit. Belief in it is already taking hold with the people closest to the numbers, and the opportunity now is to widen that conviction across the market
- That starts with the people who shape how the business is judged: investors and capital partners. You'll build trust and understanding with them where they form their views, from the business and financial media to Affirm's own channels. And you'll hold the through-line, so each milestone builds on the last and the story keeps moving in between
- You bring key relationships across the business and financial press and the instinct to play offense, not just defense, because you know credibility is built moment after moment
- Shape how Affirm shows up in the coverage and conversation the market follows, making the case for what sets it apart from legacy credit and newer entrants as the industry evolves
- Build belief in the business by owning the story behind the numbers – in partnership with Investor Relations, Finance, and Capital Markets – making the case for a model that grows on consumer success, not mistakes
- Lead communications around the milestones that define the company, from earnings, funding, partnerships, major business news. And keep the story moving between those milestones, creating openings to advance it so credibility compounds instead of resetting with each headline
- Earn the confidence of the business and financial reporters, producers, and podcasters who cover the company, across traditional and new media, setting the agenda and becoming the source they return to
- Counsel and prepare executives when the stakes are highest, from media interviews to speaking opportunities, with the messaging and briefing materials they need
- Make sure the business and financial story stays in step with everything else Affirm is saying, so the company sounds like one voice everywhere it shows up
Our take
Affirm offers point-of-sale loans to consumers, working with merchants like Shopify, KAYAK, and Walmart. Buy now, pay later transactions have grown in popularity in recent years, and this business is tapping into the market with a totally different approach to credit - by delivering the Affirm card, the first US debit card with the option to pay-over-time.
Serving over 21 million consumers and over 300,000 merchants, the company offers flexible payback options ranging from 3 to 36 months. The interest rates run between 0% and 30%, so, while they are not necessarily the cheapest option, Affirm prides itself on having no fees for late payments, no hidden charges, and total transparency about what people will pay before they take out a loan.
Affirm collects payments from the customers and pays the merchants directly, shouldering the risk itself. The company has boosted its market share, expanding its availability beyond the US to include most of Canada, and continues to launch new features and create new partnerships towards bettering its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2020
$500m
SERIES G
Apr 2019
$300m
SERIES F
Total funding: $1.1bn
Company benefits
- Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
- Spending Wallets: Access tech, food, lifestyle, and family planning wallets for your expenses
- Supportive Communities: Get involved with our employee resource groups and community groups
- Remote-first Workforce: If your role is remote, you can set up shop anywhere in your home country
- Generous Time Off: Take the time you need when life happens
- Health Benefits: Get a plan that fits your needs
- Mental Healthcare: Take care of your mind with great mental health programs
- Parental Leave: Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay
- Away Days: We offer 20 company-wide paid days off—which help our teams collectively pause to recharge
- Learning & Development: Engage in exciting learning programs to level up your growth
Company HQ
Chinatown, San Francisco, CA
Leadership
Max Levchin
(Co-Founder & CEO)Has founded/co-founded numerous companies, holding various executive positions at each, including Paypal, Slide, Glow, HVF Labs, and SciFi VC. Also worked at large brands including Google, Yelp, Yahoo, and Evernote.
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