Disputes Paralegal, Whatnot
6 month contract
$65 – $90 per hour
Live stream platform & marketplace
Be an early applicant
Live stream platform & marketplace
1001+ employees
Be an early applicant
$65 – $90 per hour
1001+ employees
Company mission
To enable anyone to turn their passion into a business and bring people together through commerce.
Role
Who you are
- 5+ years of paralegal or legal support experience, preferably in litigation, disputes, or a high-volume legal environment
- Experience with demand letter intake and response drafting, or other structured legal correspondence workflows
- Strong written communication skills — you can write clearly and concisely, and know how to calibrate tone for sensitive situations
- Excellent organizational skills and the ability to manage a large volume of matters simultaneously without losing track of details
- Comfort working cross-functionally and getting up to speed quickly in a new environment
- Familiarity with legal matter management tools or case tracking systems is a plus
- Experience with AI platforms, such as GC AI, Claude CoWork, and Glean
- Prior experience at a tech company, marketplace, or fast-paced startup is a plus but not required
What the job involves
- We’re looking for a sharp, detail-oriented Disputes Paralegal to join our Legal team on a temporary basis, initially for a six month term
- This role has the potential to convert to a full-time position based on performance and business needs
- In this role, you’ll work closely with our Litigation Counsel to support a high volume of disputes matters, helping to keep our legal operations running smoothly and efficiently
- This is a great opportunity for someone who thrives in a fast-paced environment, has strong organizational instincts, and wants to contribute to a team that’s building something genuinely new
- Manage and triage incoming disputes matters, ensuring accurate and timely intake across a variety of claim types (e.g., demand letters, pre-litigation disputes, arbitration threats)
- Draft and send initial responses to users on behalf of Litigation Counsel, following established templates and escalation protocols
- Maintain and organize case tracking systems to ensure nothing falls through the cracks
- Coordinate with internal stakeholders across Trust & Risk, Customer Experience, and Legal Operations to gather facts and documentation relevant to disputes
- Support Litigation Counsel in preparing materials for active matters, including organizing records, summarizing communications, and tracking deadlines
- Assist with building and refining intake workflows and response playbooks as our disputes function scales
- Utilize AI driven tools to improve efficiency and further refine workflows
Our take
Live shopping is changing the way people engage with eCommerce and Whatnot is one of the key platforms driving this shift. The company operates across the US, UK, and Europe, where millions of people connect each day to buy, sell, and build communities around shared interests.
Founded in 2019, Whatnot allows real-time auctions where buyers can watch sellers showcase products and share their expertise, creating a more interactive and personal shopper experience. Sellers include individual creators and small businesses who use live shows to reach audiences and grow their online presence.
As of 2025, the company reports over $6B in sales, with sellers earning significantly more on average than other major marketplaces. And with a range of investor support, Whatnot is committed to developing new ways to make online shopping more social and community-driven.
Steph
Company Specialist at Welcome to the Jungle
Meet the team
Jon Malkemus, VP Product Design
Insights
54% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Oct 2025
$225m
SERIES F
Jan 2025
$265m
SERIES E
Total funding: $974.2m
Company benefits
- Wellness: Health, dental, vision, and life insurance plans. We also cover some of the cost for your dependents as well.
- Compensation: Generous compensation, including a competitive base salary and equity. Whatnot offers monthly reimbursement for internet and phone costs, along with a one-time home office set-up allowance. Whatnot offers a pension plan and matches employee contributions of up to 4% of the employee’s base salary.
- Recharge: Whatnot gives you the freedom to take time off as you see fit. And, we take company-wide Winter and Summer breaks so we can recharge. Whatnot provides a monthly allowance for wellness expenses. We know that to take care of our customers, we have to take care of ourselves. Supplemental health and life insurance coverage comes standard at Whatnot. 16 weeks of paid parental leave, and an additional one-month gradual return-to-work period.* Plus an additional childcare allowance, and a lifetime allowance for family planning, including adoption and fertility expenses. *The leave allowances provided by Whatnot may be dictated / informed by your country’s legal requirements,
- Flexibility: As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together.
Company values
- Always listen to customers
- Move uncomfortably fast
- Prioritize impact ruthlessly
- Own everything and nothing
- Set crazy goals
- Provide extreme transparency
- Optimize for the upside
- Team over ego
- Figure it out
- Deeply understand why
- Have fun & be kind
Company HQ
Venice, Los Angeles, CA
Articles
Leadership
Grant LaFontaine
(Co-Founder & CEO)Former Product Marketing Manager at Google, Project Manager at Facebook. Also co-founded Kit.
Logan Head
(Co-Founder & CTO)Experience in Engineering, including at Maker's Row, Factr, and Flight Club. Former Senior Product Manager at GOAT.
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