Client Executive, Hi Marley
+ Stock options
Communication platform for the insurance industry
Open for applications
Communication platform for the insurance industry
101-200 employees
Open for applications
+ Stock options
101-200 employees
Company mission
To provide the insurance ecosystem with a comprehensive communication platform.
Role
Who you are
- 1-2+ years of experience in a sales or business development role, ideally involving prospecting and relationship-building
- Experience with long sales cycles or enterprise-level clients is a plus
- Excellent communication and organizational skills, with attention to detail
- A collaborative team player who thrives in a fast-moving, dynamic environment
- Interest in learning and growing within a scaling company
- Comfortable with occasional travel (10-20%) to build and maintain relationships
What the job involves
- As a Client Executive at Hi Marley, you’ll have the opportunity to grow and develop your sales skills while helping to bring our innovative platform to new clients
- In this role, you’ll work alongside a supportive team, learning how to build relationships and guide potential clients through the sales process
- You’ll gain hands-on experience managing parts of the sales cycle, interacting with enterprise clients, and helping them understand the value Hi Marley can bring to their operations
- Responsible and accountable for pipeline and revenue targets
- Build a sales pipeline and drive the full sales cycle from identifying new prospects to close
- Work cross-functionally with Marketing, Product, Design, Education and Engineering to execute sales strategy
- Responsible for carrying a quota aligned to specific strategic accounts
- Maintain timely and accurate reporting of the pipeline, account plans and activities
- Educate customers on how Hi Marley can benefit them and their insureds
- Partner with the Customer group to ensure customer receives maximum value and adoption
- Monitor the company’s industry competitors, new products, and market conditions
- Demonstrate industry expertise on key business issues, processes and trends as well as develop and demonstrate Hi Marley solution domain expertise
- Attend events and conferences to improve the Hi Marley brand visibility and network
- Accurately capture and report all aspects of account and opportunity information within a sales force automation (SFA) system
Our take
The insurance industry can be notoriously frustrating for policyholders during the claims process, with a reported 40% of people considering a switch of insurers following a claim. This is the outcome that Hi Marley wants to help carriers avoid.
The company uses an AI-enabled communication platform designed to allow insurance carriers and their partners to talk to policyholders in real time via simple text messaging. This ultimately gives carriers more opportunities to satisfy and retain their customers.
Hi Marley has enjoyed rapid in recent years, with a quadrupling of its user base. It has also more than doubled the number of carriers using its platform, which now include the likes of American Family, MetLife, Auto-Owners, Erie, and MAPFRE. Improvements such as the addition of a suite of collaborative tools to its platform seem likely to help it maintain its edge in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Apr 2023
$12m
SERIES B
Mar 2021
$25m
SERIES B
Total funding: $62.5m
Company benefits
- Full benefits package including parental leave, a matching 401k program, and medical, dental, vision, disability, and life insurance
- Open vacation policy - we all work hard and take time for ourselves when we need it
- Generous stock options - we all get to own a piece of what we’re building
- A fun, lively startup culture
- Core values-based leadership
- A culture of employee engagement, diversity and inclusion
- Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup
Company values
- Max courage - we encourage our team, our customers, and their customers to dream big, try new ideas and maximize impact by measuring risk
- Be humble – we lead with appreciation and promote a culture of humility, compassion and openness to learn from anyone, anywhere
- Ubuntu “I am because we are” - we believe true success is much bigger than any single individual or company. By aligning our individual aims behind a shared purpose we can achieve our fullest potential, together
Company HQ
Downtown Crossing, Boston, MA
Articles
Leadership
Mike Greene
(Co-Founder & CEO)Mike spent 5 years as an Accenture Management Consultant before working as an IBM Associate Partner and co-founding Futurity Group. They worked for Aon for 7 years before co-founding Hi Marley as CEO in June 2017.
Mitesh Suchak
(Co-Founder & Board Member)Mitesh was Managing Partner at Futurity Group before becoming Partner at Aon Inpoint. After 7 years, they left this role to co-found Hi Marley (originally as COO).
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