Senior Product Manager, Andros
Platform
$150-165k
Provider network management & medical credentialing services
Be an early applicant
Provider network management & medical credentialing services
101-200 employees
Be an early applicant
$150-165k
101-200 employees
Company mission
To transform a deeply underserved part of the healthcare market - provider networks - with technology that helps create access to quality health care.
Role
Who you are
- Communication: Mastery of communication at all levels: up, down and across the organization. Ability to articulate a high level vision for product as well as technical details
- Attention to detail: Ability to dig in and identify as well as communicate details ensuring that important elements do not slip through the cracks or derail a project
- Persistence: Demonstrates tenacity and willingness to go the distance to get something done
- Cross-team collaboration: Collaborate across teams including but not limited to Engineering, Operations, and Client Success
- Curiosity and drive: Demonstrate curiosity and a well-developed drive to find answers to questions that are currently being asked or haven’t yet been asked
- Comfort with ambiguity: Able to drop into situations and create order / navigate towards solutions
- BA/Masters required in relative field, healthcare background preferred
- A minimum of 6+ years of work experience in product management
- Experience with developing B2B software, healthcare technology experience preferred
- Experience designing, developing, and executing 0 to 1 software products preferred
- Experience with partnerships or M&A preferred
- Exceptional communication skills, with the ability to convey complex technical concepts to non-technical audiences
- Strong project management skills, with a track record of successfully leading and delivering B2B software products
What the job involves
- Your mission as Principal Product Manager at Andros is to drive strategy, planning, and execution of Andros’ data activation platform
- Leveraging market intelligence, a strong understanding of customer needs, and data & analytics, you’ll own decision making for the platform investments Andros makes to serve our customers
- You’ll collaborate with stakeholders across the business, especially design, engineering, and commercial to deliver on a rapidly growing product & market opportunity, bringing value to Andros’ customers and to the healthcare industry at large
- Build and maintain product roadmap aligned to top level business objectives
- Define and maintain a 6+ month product roadmap aimed at moving toward future business horizons
- Prioritize initiatives on an ongoing basis in line with vision, business KPIs and customer value
- Ensure products & features deliver maximum value to customers & the market
- Leverage expertise of customers and internal teams to identify product opportunities and translate those to tactical requirements
- Regularly engage with clients and prospects to understand their problems and the needs of the market
- Work closely with design, engineering, compliance, operations, and commercial stakeholders to plan and refine feature scoping & sequencing
- Generate and oversee the development of stories from product requirements
- Work closely with engineering leadership to ensure customer needs and business objectives are well understood
- Ensure your team has a healthy balance of innovation, reducing technical debt and providing maintenance and support
- Ensure roadmap reflects plans, progress, and completed milestones and is clearly communicated across the business
- Leverage our monthly demo day meeting and product updates channel as opportunities to communicate updates broadly
- Team members across the organization consistently receive targeted updates with the appropriate context for their role
- Develop strong launch plans for new products and features
- Collaborate cross-functionally to define launch goals, timelines, and KPIs, ensuring alignment with overall business objectives
- Collaborate with Product Marketing to create impactful marketing and sales enablement materials
- Provide clear value props and use case details to inform messaging and content creation
- Co-develop tools like demos, one-pagers, and training guides to enable sales and marketing teams
- Partner with finance on pricing strategy for new products & features
- Work with finance to conduct pricing analyses, including cost modeling and competitive analysis
- Set pricing model and collaborate with finance on price points
- Ensure pricing model is cohesive with the holistic Andros price book
- Partner with Sales to set sales strategy & targets
- Lead training to ensure the Sales team understands value and key differentiators
- Collaborate with AEs to identify target segments and key accounts
- Ensure alignment across implementation and customer success teams for seamless execution
- Ensure implementation and customer success teams have adequate training & documentation
- Define handoff processes to transition customers from sales to implementation to ongoing support
- Build a shared understanding of company goals across the team
- Regularly communicate how team priorities connect to broader Andros mission and goals, provide clarity on the “why” behind the work
- Align individual and team efforts with top-line goals, ensuring all teammates understand their role in achieving success
- Foster excitement and motivation to achieve goals
- Use clear communication, goal setting, and team recognition to inspire the team and keep team motivated to achieve goals
- Celebrate milestones and successes, reinforcing the impact of the team’s contributions to Andros’ broader strategy & goals
- Equip the team with tools and frameworks to understand goals, status, and progress
- Work with engineering and finance to ensure tracking tools and metrics are available to understand progress toward business goals (revenue/bookings), usage goals (product usage metrics), and operational goals (efficiency & team health metrics)
- Develop strong processes for monitoring success and driving continuous improvement
- Create regular review cadences (e.g., retrospectives, performance reviews) to evaluate progress, identify blockers, and refine strategy/approach
- Encourage a culture of experimentation, where teams feel empowered to test new approaches and learn from outcomes
Our take
Andros, created when CredSimple acquired Glenridge in 2020, serves as a two-pronged healthcare tech service. On the one hand, it helps providers get credentialed and paid faster by payers, and on the other it helps these payers more rapidly and easily expand their healthcare provider network.
It does this through a data-rich platform that connects all players in the healthcare provider network ecosystem, pooling and analyzing network information and expediting typically drawn-out and laborious admin processes. All in all, Andros promises a much-needed digital overhaul for the US healthcare industry, where administrative costs alone reportedly account for up to 30% of overall costs.
By facilitating data-sharing and growth between networks, Andros’ solution can hopefully help trim down some of the excessive costs associated with a fragmented payer market. The company is making strong headway in an industry that's increasingly looking for data- and AI-driven solutions, as healthcare becomes less and less reluctant to digitally transform.
Steph
Company Specialist at Welcome to the Jungle
Insights
-7% employee growth in 12 months
Company
Company HQ
Flatiron District, New York, NY
Leadership
Jeff Fritz
(CEO)Chairman at Reemo Health, and Mentor to Software CEOs at the Minnesota Emerging Software Advisory. Former CEO and Board Director at Revel Health.
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