Director Sales Engineering, ExtraHop
West
Salary not provided
AWS
Salesforce
Azure
Senior and Expert level
Remote from US
Cyber security platform
Job no longer available
Cyber security platform
501-1000 employees
B2BArtificial IntelligenceEnterpriseMachine LearningCyber SecurityCloud Computing
Job no longer available
Salary not provided
AWS
Salesforce
Azure
Senior and Expert level
Remote from US
501-1000 employees
B2BArtificial IntelligenceEnterpriseMachine LearningCyber SecurityCloud Computing
Company mission
To reveal cyber risk and build business resilience by exposing threats organizations can't see.
Role
Who you are
- Minimum of 7 years of experience in Sales Engineering or a similar technical pre-sales role, with at least 3 years in a leadership capacity
- Proven track record of managing and mentoring high-performing teams
- Extensive experience supporting large enterprise customers and managing complex technical sales cycles
- Deep understanding of enterprise networking technologies, including switches, routers, firewalls, and cloud platforms (e.g., AWS, Microsoft Azure)
- Expertise in IT operations, application monitoring, and security solutions
- Ability to translate technical capabilities into business outcomes and value propositions
- Broad understanding of enterprise information technologies: must be able to interpret network performance metrics quickly within diverse customer environments and relate them to troubleshooting and security
- Ability to quickly learn new technologies and have an ongoing desire to stay current with the latest technologies
- Deep understanding of enterprise-architecture concepts, risk management, the OSI model, and excellent working knowledge of key protocols across Layers 2-7 (e.g., TCP/IP, HTTP, DNS, SSL/TLS, etc.)
- Strong leadership, communication, and interpersonal skills, with a passion for team success
- Outstanding communication (verbal and written) and presentation skills with the ability to address both executive and technical audiences
- Strategic thinker with a hands-on, proactive approach to problem-solving
- Skilled in public speaking, writing technical documentation, and presenting to both technical and executive audiences
- Demonstrated ability to thrive in a dynamic, fast-paced environment
- Ability to travel up to 50% (or as required) to support team members and engage in customer-facing activities
- Solid understanding of network security, endpoint, and SIEM (Security Information and Event Management) technologies
What the job involves
- The Director of Sales Engineering is a critical leadership role responsible for managing and developing a team of Sales Engineers (ranging from Sales Engineer I to Senior Principal Sales Engineer)
- This position operates in a player-coach capacity, combining hands-on technical engagement with leadership responsibilities of direct individual contributors and SE Managers with individual contributors reporting up through the SE Manager to the Director of Sales Engineering
- The Director will drive the strategic and tactical success of the team by fostering a high-performance culture, ensuring the delivery of world-class technical expertise to customers, and supporting the sales organization to meet and exceed revenue targets
- Recruit, hire, and retain top talent within the Sales Engineering team
- Foster a culture of collaboration, innovation, and customer-centricity
- Mentor and develop team members, providing regular feedback and tailored growth plans aligned with company objectives
- Define and track team performance metrics, ensuring continuous improvement and alignment with business goals
- Own key aspects of the technical sales process and demonstrate thought leadership in the art of giving a demo and conducting a POC
- Collaborate with cross-functional leadership, including Sales, Product Management, and Marketing, to influence product direction and align technical sales strategies with business priorities
- Contribute to the development and execution of go-to-market strategies by leveraging technical expertise and market knowledge
- Identify trends and emerging technologies to position the organization as a leader in the industry
- Influence both internal and external decision-makers through presentations and briefings
- Lead architecture design discussions and recommend an appropriate combination of technologies for production deployment
- Act as a senior technical advisor, supporting complex sales opportunities, including product demonstrations, proof-of-concepts (POCs), and RFP/RFI/RFx responses
- Build and maintain deep relationships with key customer stakeholders, channel partners, and alliance partners
- Guide the design and delivery of solution architectures that align with customer business needs and goals
- Remove technology-related buying objections from the sales opportunity
- Demonstrate products to technical and non-technical audiences, at executive and/or technical levels, and at pre- and post-sales meetings
- Standardize and continuously improve Sales Engineering processes, including demo narratives, POC workflows, and knowledge-sharing practices
- Ensure accurate and timely usage of Salesforce (SFDC) to support forecasting and business insights
- Partner with Product and R&D teams to relay customer feedback and drive product improvements
- Assess prospective customer needs and uncover requirements for ExtraHop solutions
Our take
When trying to become more cybersecure, many businesses find themselves operating blindly, as they lack the necessary insights to understand potential attack points within their networks. This information gap has led to an alarming vulnerability, leaving organizations exposed to threats that remain unseen.
ExtraHop provides organizations with the network visibility and threat detection capabilities they need. Through its cyber defense platform, the company enables businesses to detect and respond to advanced cyber threats before they can compromise their operations. Importantly, its use of cloud-scale AI and ML means this is done in real time.
With a portfolio of over 70 AI and ML patents, ExtraHop has built a reputation as an innovator in the space. It has been able to accelerate growth since its acquisition by Bain Capital and Crosspoint Capital in 2021, and fresh funding will ensure it is able to continue expanding capabilities and reinforcing its already strong position.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jan 2024
$100m
GROWTH EQUITY VC
May 2014
$41m
SERIES C
Total funding: $161.6m
Company benefits
- Be well: Comprehensive benefits package including medical, dental, and vision coverage.
- Get smarter: Tuition reimbursement to support continuing education
- Give back: 3 community service days each year
- Invest in yourself: Competitive 401K program and stock options
- Cheers!: Seattle office features craft beer on tap, espresso bar, and a kitchen stocked with snacks
- Play hard: Flexible paid time off policy
Company HQ
Pike Pine Retail Core, Seattle, WA
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