People Operations Lead, WeWork
$67.5-90k
Shared workspace community & office services
Be an early applicant
Shared workspace community & office services
1001+ employees
Be an early applicant
$67.5-90k
1001+ employees
Company mission
To create environments where people and companies come together and do their best work.
Role
Who you are
- Bachelor's degree in business administration, Human Resources or related field is required
- 1-3 years of Workday HCM experience required
- 3+ years of general HR operations experience
- Proficiency in Google Slides with the ability to leverage advanced features for professional formatting, animation, and graphic integration
- Proficiency in Microsoft Excel or Google Sheets, with demonstrated expertise in using advanced functions like VLOOKUP/XLOOKUP, and creating and utilizing Pivot Tables for data analysis
- Proactive and able to organize and prioritize with limited guidance; work independently or within teams, and meet deadlines
- Genuine excitement and passion for leading root cause analysis, troubleshooting technical process failures, and implementing fixes to operationalize a process
- Proven ability to diagnose problems with strategic thinking skills, as well as drive appropriate solutions with self-initiative
- Strong verbal and written communication skills, including presentations and communications for management-level audiences
What the job involves
- The Lead, People Operations will join the Global People Operations team within the People function
- The team provides consistent service and support across people process, operations, and program management
- Our global team is both a strategic partner and hands-on team focused on gathering business requirements, optimizing, and implementing people processes
- This role will focus on People Operations responsibilities including but not limited to organizational structure & data management, reporting, document management, and implementation of global initiatives
- You'll work closely with cross-functional teams to diagnose process challenges and design effective solutions
- Serve as the Workday Business Process SME. Standardize and streamline associated Workday HCM
- Provide day to day People Operations support including troubleshooting issues and serving as the escalation point for process and systems issues
- Manage the US & Canada employee populations employment lifecycle from an admin perspective (hiring, onboarding, I-9s, job changes, absences, termination)
- Perform operational duties required to keep the process running consistently
- Understand the end to end business process for employee lifecycle processes and partner to design Workday to enable business needs
- Investigate ways to improve existing processes and fix pain points through automation, streamlining, and shared services
- Create clear, visually appealing, and informative slide decks to effectively communicate complex data and strategies to various audiences
- Provide day to day People Operations support in our case management tool including troubleshooting tier 1 issues such as Employment Verification Letters, Help Desk Call Center, standard documentation drafting, & personnel filing
- Ability to confidently project manage, owning specific infrastructure requirements and roadmap deliverables (e.g., Time Tracking, Absence, Probation, Talent). Apply skills in business process analysis, requirements definition, testing, documentation, training, user adoption and change management
- Support development, maintenance and delivery of curriculum to support internal training and change management
- Ensure data quality and integrity by performing regular maintenance and system audits
- Support development of standard reporting and ad hoc report requests
- Participate in system updates and enhancement projects
Our take
WeWork is a commercial real estate company that pioneered the shared workspace market, providing spaces for anyone from freelancers to Fortune 500s. Traditional leases typically require businesses to commit to an office for 5-10 years, whilst WeWork allows its members to scale up from a single hot desk to a private office or custom-built suite, depending on their needs.
WeWork has hundreds of locations across the globe, with hundreds of thousands of members. While its initial rapid growth and dominance in key global hubs was impressive, it has since had to scale back and strategically re-align itself in an unstable economic climate.
There is certainly still potential for WeWork to see renewed growth and success, especially as remote and hybrid working continues to be popular. That said, observers will have to wait to see the eventual affect of its restructuring - and only time will tell what the company's future looks like.
Steph
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (last 2 of 15 rounds)
Jan 2019
$1bn
SERIES H
Nov 2018
$3bn
GROWTH EQUITY VC
Total funding: $12.4bn
Company benefits
- Health and dental insurance
- Free breakfast everyday
- Flexible working hours
- Work from home opportunities
Company HQ
Chelsea, New York, NY
Leadership
David Tolley
(CEO)Also Co-Chief Restructuring Officer and CFO at Intelsat. Previously worked at Stonepeak Infrastructure Partners as a Senior Advisor.
Salary benchmarks
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