Senior Director of Partner Account Management, Salesforce
IBM
$232.5-311.1k
More information about location
3-4 days a week in office
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
$232.5-311.1k
More information about location
3-4 days a week in office
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 10–15+ years of experience building differentiated, high-impact relationships within a partner ecosystem
- Proven ability to drive significant revenue growth through GSI partnerships
- Extensive external industry network with 10+ years of experience in SaaS and CRM solutions
- Strong knowledge of AI, market trends, and emerging technologies, including Agentforce
- Demonstrated ability to lead and inspire high-performing, matrixed teams
- Passion for mentoring and enabling cross-functional teams to reach their full potential
- Adept at navigating complex stakeholder environments and thriving in fast-paced, dynamic settings
- Skilled at managing high levels of complexity, thinking critically across multiple levels of abstraction
- Strong analytical, organizational, and project management abilities
- Uses data-driven insights to make timely, high-impact decisions that affect cross-functional teams, investments, and program effectiveness
What the job involves
- The Salesforce Partner Management GSI team works with our top Global Strategic Consulting Partners to unlock new business opportunities, generate pipeline, outpace the competition, accelerate go-lives, drive adoption, expand market presence, and ensure successful renewals
- In this role, you will partner with the IBM global Partner Account Management team to drive the global strategic growth and management of our IBM Alliance —spanning all industries, clouds, and applications
- Success in this role starts with strong, strategic relationships
- You’ll work closely with key stakeholders, including the IBM Global Account Manager, Product Leaders, Marketing Leaders, OU Sales Leaders, Partner Sales Managers, Partner Marketing, and Partner Success Leaders
- Together, you'll scale go-to-market initiatives across industries and portfolios—driving alignment, consistency, and operational efficiency for repeatable success
- Managing a balanced portfolio of initiatives, you’ll proactively address risks while ensuring the execution of high-quality outcomes
- You'll also put your storytelling skills to work—evangelizing and educating internal teams on IBMs unique value proposition within Salesforce
- At Salesforce, leadership is about both action and impact
- A Partner Account Manager is a player-coach—someone who leads by example
- As a player, you’ll roll up your sleeves to contribute directly to content creation and execution
- As a coach, you’ll embody Salesforce values to attract, inspire, and develop talent, ensuring team members feel motivated and empowered every day
- Above all, we believe our people are our greatest asset
- Leading with empathy, trust, and connection, you’ll foster an environment where teams thrive—even in times of challenge and uncertainty
- Our work spans strategic advisory, large-scale transformations, and tactical execution
- We are constantly humbled by the trust our partners place in us to help shape their businesses
- As a Partner Account Manager, you’ll take on one of the most challenging and rewarding roles within Alliances & Channels
- Each initiative presents a new puzzle to solve, a fresh approach to design, and a different team to lead
- Along the way, you'll continue to develop and refine your skills in a dynamic, high-impact environment
- Success in this role requires the ability to navigate complexity, lead with confidence, and drive programs you’ve personally scoped and designed
- If you thrive on problem-solving, innovation, and leadership, this is the role for you
- Develop and refine a joint growth strategy, focusing on investments in capacity and skills, co-selling initiatives, industry and cloud-based accelerators, and co-marketing efforts for the Global + AMER markets
- Drive execution through alignment, influence, and hands-on contribution—be ready to roll up your sleeves
- Demonstrate a deep understanding of Salesforce’s evolving business model, competitive landscape, and the transformative impact of data and AI on Salesforce, our partners, and our customers
- Leverage IBM’s sales plays, product innovation, marketing initiatives, and industry assets to engage target markets
- Collaborate with Salesforce OU leadership, enablement, marketing, industry, and field sales teams to drive execution
- Build a strong sense of team and alignment across internal and partner communities
- Share best practices, successes, and challenges to drive learning and scale successful initiatives
- Effective collaboration with executives, sales, alliances, partner success, marketing, product, legal, and operations is critical to success
- Lead Partner Sales teams, Partner Account Managers, Partner Success Managers, Partner Marketing Managers, Chiefs of Staff, and other key stakeholders to meet or exceed targets and key success outcomes (KSOs)
- Engage and influence at the executive level with clear, impactful communication across all levels of the organization
- Bring curiosity, challenge the status quo, and drive positive outcomes
- Strong presentation skills, including Google Slides and data visualization tools, are essential
- Coordinate and lead Quarterly Business Reviews (QBRs) at the Global, AMER and OU levels
- Establish a governance and interaction model aligned with the FY26 operating framework, ensuring collaboration with OU Alliance teams and leadership
- Define and oversee reporting requirements for internal and external stakeholders, ensuring data provides actionable insights
- Familiarity with the Salesforce platform and Tableau dashboards is preferred
- Proactively navigate and resolve partner and internal escalations as they arise
- Thrive in high-ambiguity environments, using flexibility and strategic thinking to reframe and resolve challenges—both internally and with partners
- This list is not exhaustive; additional responsibilities may be assigned as needed
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
Financial District, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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