Senior Manager of Robot Diagnostics Engineering, 1X
Office located in San Carlos, CA
General purpose androids
Be an early applicant
General purpose androids
201-500 employees
Be an early applicant
Office located in San Carlos, CA
201-500 employees
Company mission
To design androids that work alongside people, to meet the world’s labor demands and build an abundant society.
Role
Who you are
- Degree in engineering or related field, or equivalent practical experience
- Strong systems-level expertise across mechanical, electrical, embedded, and software domains
- Demonstrated experience owning diagnostics, reliability, or service tooling for complex electromechanical systems
- Proven experience leading multi-disciplinary engineering teams and managers
- Strong data fluency, including defining metrics, analyzing trends, and driving decisions from data
- Experience influencing product design and engineering priorities through service and field feedback
- Excellent written and verbal communication skills, with experience presenting to senior technical and executive audiences
What the job involves
- You’ll lead the Diagnostics Engineering organization responsible for diagnosing robot failures across mechanical, electrical, and software domains, and for building the tooling, workflows, and data systems that enable fast, accurate, and scalable diagnostics across the fleet
- This role owns the end-to-end diagnostics strategy, from field failure signals through root cause, tooling, metrics, and design feedback
- The mission is to improve diagnostics efficiency and quality through automation and process improvement, while ensuring that recurring service issues consistently translate into durable design and process fixes
- You’ll represent service and diagnostics at a senior level in design reviews, architecture discussions, and reliability forums, using data to influence product direction and operational priorities
- You are accountable for the diagnostics roadmap, organizational execution, and the metrics that drive reliability, serviceability, and repair decisions across the company
- Lead and scale the Diagnostics Engineering organization, setting strategy, priorities, and execution standards across teams
- Own the diagnostics vision and multi-quarter roadmap, including tooling, workflows, data infrastructure, and documentation
- Establish clear expectations for diagnostic quality, safety handling, and escalation across service and engineering teams
- Drive automation and process improvements that materially reduce time to diagnosis and improve first-pass accuracy at scale
- Own diagnostics, repair, and escalation metrics; ensure they are trusted, visible, and used to guide leadership decisions
- Analyze fleet-wide failure patterns to identify systemic issues and prioritize engineering and design investments
- Represent diagnostics and service at a senior level in design reviews, architecture discussions, and cross-functional planning forums
- Partner with hardware, electrical, controls, software, manufacturing, and service leadership to ensure recurring issues result in tracked design or process changes
- Ensure diagnostic guidance, known-issue interpretations, and recommended procedures are documented, versioned, and consistently applied
- Own adoption and rollout of new diagnostic tools and procedures across service teams
- Act as an escalation owner for high-severity and safety-critical diagnostic issues
Our take
The field of robotics has advanced massively in the last few years, to the point where androids no longer belong to the realm of science fiction. 1X, formerly known as Halodi Robotics, is developing androids capable of human-like movement and behaviour, to employ in workplaces across the globe.
1X's flagship model, EVE, boasts front and rear optics, wheeled navigation and gripper-hands. The android is strong enough to move shipments but gentle enough to handle fragile items, making it ideal for work in retail storerooms or distribution centers. In addition, it is able to open doors and take elevators, and its AI mind grants it heightened navigation abilities, meaning it is simple to fit into workplaces without making large adjustments.
With significant funding at its back, the company is now looking to scale up its manufacture of EVE androids, as well as accelerate the production of its second-gen bipedal android model NEO which is described as an "intelligent android assistant". Though the adoption of working androids is still in its early stages, 1X has certainly made a splash in the space and may well be one to watch as it takes its place in shaping the future of robotics.
Steph
Company Specialist at Welcome to the Jungle
Insights
104% employee growth in 12 months
Company
Company HQ
Alviso, San Jose, CA
Leadership
Bernt Øivind Børnich
(CEO & Robotics Engineer)Has worked as a Senior Development Engineer for Data Respons, Senior Consultant for Inmeta Crayon, and System Developer for Bring Dialogue.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 7 more jobs at 1X