Senior Sales Operations Business Analyst, Evolv Technology
$80-115k
+ Bonus + Equity
More information about location
Advanced weapons detection solutions
Job no longer available
Advanced weapons detection solutions
201-500 employees
Job no longer available
$80-115k
+ Bonus + Equity
More information about location
201-500 employees
Company mission
To transform security to create a safer world to live, work, learn, and play.
Role
Who you are
- If you have experience in creating and maintaining Salesforce reports and dashboards, managing complex projects, and leading user training sessions, we want to hear from you
- We need someone who understands Salesforce deeply, can think strategically, and has strong analytical and organizational skills
- CRM analytics expertise is a key skill set for this role
What the job involves
- Evolv Technology is seeking a Senior SalesOps Business Analyst to help drive our business growth through enhanced sales enablement
- You must be able to handle and prioritize multiple requests, communicate effectively, and build strong internal partnerships
- Your role will focus on leveraging CRM Analytics within Salesforce.com to enhance data-driven decision-making, improve processes, and support our Go To Market (GTM) organization
- We currently lack in-house expertise in CRM analytics and process improvements necessary to execute our GTM strategy at scale
- Join us to support our business growth, achieve revenue goals, and execute strategic initiatives that will scale and automate our processes and tools, enhancing the customer journey and driving success
- In the first 30 days, you will:
- Familiarize yourself with Evolv's mission, core values, and products
- Participate in EvolvED, our new hire orientation program
- Develop a framework for the CRM Analytics Forecast Dashboard
- Gain a general understanding of how Salesforce.com (SFDC) is utilized by the GTM organization
- Within 3 months, you will:
- Launch version one of the CRM Analytics Forecast Dashboard for GTM leadership
- Create a roadmap for additional reporting and dashboards for the GTM organization
- Develop version one of the process improvement roadmap
- Map out the Customer Journey and align it with the process improvement roadmap
- By the end of the first year, you will:
- Achieve significant improvements in the visibility of GTM metrics used for decision-making
- Ensure Evolv Salesforce.com (SFDC) users understand which dashboards to use and when
- Enhance automation and SFDC processes for ease of use
- Implement tracking of GTM support cases (including Deal Desk) within SFDC through Revenue Ops
- Develop the reporting infrastructure within Salesforce.com (SFDC) to provide analytics for data-driven decision-making through the use of reports, dashboards, and CRM Analytics
- Optimize the performance of existing reporting and develop new reporting to support the business
- Identify and implement data accuracy improvements as new dashboards are developed
- Maintain a clear list of audited dashboards and reports with guidance on their usage
- Stay updated on Salesforce best practices and new features related to reporting and analytics
- Provide technical support and troubleshooting for report and dashboard-related issues
- Utilize CRM Analytics for reporting on customer journey metrics
- Analyze existing business processes and identify opportunities for improvement and automation through SFDC and other internal tools
- Collaborate with internal teams to identify and implement operational efficiencies throughout the customer journey
- Drive the requirements gathering process for these projects
- Document detailed business requirements, solution designs, and functional specifications for identified process improvements for Salesforce implementations
- Develop test plans and conduct testing to ensure that solutions meet business requirements and are defect-free
- Develop a roadmap for continuous improvements
- Assist in data migration and data cleansing activities to ensure data integrity within Salesforce
- Identify and prioritize workstreams to implement the most impactful changes
- Assist in onboarding new Salesforce.com (SFDC) users
- Develop and deliver SFDC curriculum for new user onboarding
- Develop training materials and train end-users on general SFDC use, as well as accessing and interpreting reports and dashboards
- Assist in the onboarding and offboarding of new Sales reps
- Build and nurture relationships across the organization
- Drive consensus across departments to ensure alignment and effective solutions
- Partner and collaborate with the Revenue Applications team to design scalable and efficient solutions leveraging SFDC capabilities to ensure the solution meets stakeholder business requirements and solves pain points
- Support the Sales team in all Salesforce-related matters
- You will be joining the Revenue Operations team and reporting directly to the current VP of Revenue Operations
Our take
Security screening systems are essential within venues such as concert halls, schools, and workplaces, but there are several problems with existing solutions. For example, lengthy queues and physically intimidating security checkpoints can taint visitor experiences, as well as cause congestion due to their inefficiencies.
Evolv Technology develops AI-driven screening systems, aiming to remove the tension, intimidation, and friction associated with security screening. It does this with a smart touchless screening sensor for weapon detection called Evolve Edge, in addition to an all-in-one venue security analytics platform called Evolv Express.
Whilst the company does face competition from similar security solutions at high-risk locations such as airports, its ability to serve a wide range of venues helps it stand out. With more than 1,200 customers worldwide and a platform combining proprietary hardware, visitor data, and AI-driven software delivered through long-term subscriptions, Evolv has built strong recurring revenue and durable customer relationships. Continued customer additions and expanded deployments helped drive a 40% increase in annual revenue in 2025, showing just how much the company is growing in the emerging market for AI-based weapons screening.
Freddie
Company Specialist at Welcome to the Jungle
Insights
30% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jan 2020
$30m
SERIES C
Oct 2019
$24m
SERIES C
Total funding: $106.4m
Company benefits
- $150 Quarterly Perks Stipend: All employees receive a quarterly stipend to help cover the cost of the perks that are most meaningful to them.
- Unlimited PTO: Evolv encourages employees to maintain a healthy work-life balance with our unlimited paid time off policy.
- 401k Match: Secure your future with our generous 401k matching program.
- Equity: At Evolv, every employee is a shareholder and can share in our collective success.
- Calm Subscription: Access Calm’s premium wellness and meditation resources to support your mental health.
- Flexible Working: Enjoy the flexibility to work in a way that suits your lifestyle and commitments.
- Tuition Reimbursement: Pursue further education and professional development with our tuition reimbursement program.
Company HQ
Waltham, MA
Leadership
Anil Chitkara
(Co-Founder & CGO)Prior to co-founding Evolv Technology in 2013, Anil was an Executive-in-Residence at General Catalyst. He was also a Senior VP of Market Development at Oco and a VP at PTC.
John Kedzierski
(CEO, President & Director)Prior to joining Evolv Technology in 2024, John spent nearly 16 years at Motorola Solutions in various roles, including Senior VP of Global Enterprise Sales.
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