Senior Manager, Mozilla

• 10+ years of experience in test engineering, including 5+ years in technical management roles
• A genuine philosophy about software quality – you have opinions about exploratory testing, test automation strategy, and how to build teams that actually improve products and processes
• Experience building or significantly transforming a testing practice, including hands-on knowledge of exploratory testing methods and test automation approaches
• Track record of building collaborative relationships with development teams and influencing how engineers think about quality – without owning all the testing yourself
• Ability to synthesize qualitative and quantitative signals (crash rates, store ratings, user feedback, test results) into a coherent picture of product health and a clear set of priorities
• Strong communication skills and track record of effective partnership with Product, UX, and senior engineering leadership
• Able to grow and scale a distributed team members with a range of skills and backgrounds
• Commitment to our values:
• Welcoming differences – Foster an inclusive and equitable team environment
• Being relationship-minded – Build trusting partnerships across Mozilla and the broader community
• Practicing responsible participation – Promote ethical and privacy-aware use of AI
• Having grit – Lead through ambiguity and pursue impactful goals with persistence and creativity

Desirable

• In support of our mission to make the internet a healthier place, we aim to make Firefox the best mobile browser for security, privacy, speed, and empowering user choice
• Firefox Mobile is used by tens of millions of people across Android and iOS every month
• The Test Engineering team is responsible for making sure that experience is excellent – through test automation infrastructure, observability tooling, and hands-on exploratory testing
• We're growing this team's scope and ambition, and we're looking for a senior leader to own it
• This is a role for someone who thinks about quality the way a great product manager thinks about users: with curiosity, with ownership, and with a bias toward finding the things that matter most
• You'll set our overall test strategy, lead our exploratory testing program, and manage a team of engineers building the automation infrastructure and observability tooling that keeps Firefox Mobile healthy at scale
• You'll manage a team of full-time engineers plus a group of contractors, and you'll work in close partnership with our Android and iOS engineering, product, and UX teams to help us all collectively drive greater development speed, developer ease, and product quality
• In concert with senior mobile leadership, you will set and own Firefox Mobile’s overall quality strategy – not as a set of metrics to report, but as a product outcome to drive
• Manage our Test Automation Engineering, ensuring we understand and prioritize the highest impact work and detect bugs earlier in the process, in deep partnership with our iOS and Android dev teams
• Oversee our observability work, including dashboards and automated reporting that give engineers early visibility into quality regressions, crash trends, and product health signals
• Lead our exploratory testing work, including teaching exploratory testing skills and structuring our exploratory testing program
• Partner closely with Product, UX, and Engineering leadership to identify quality gaps and advocate for fixes – representing the user's perspective in technical conversations
• Manage and support a geographically distributed team