Project Manager, BuildOps
Management software for commercial contractors
Be an early applicant
Management software for commercial contractors
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To build the system that helps commercial contractors shape the future of the trades.
Role
Who you are
- 5+ years of project management experience delivering enterprise SaaS implementations across multi-stakeholder, multi-workstream engagements
- Demonstrated ability to manage 4-12 concurrent active projects without losing rigor
- Comfortable owning executive-level customer relationships at the VP or C-level
- Proficiency in Salesforce or similar CRM; formal PM methodology background (PMP, PMI-ACP, or equivalent) preferred
- Strong written communication: your status updates, risk logs, and gate check docs are read once and acted on
- Bias toward proactive escalation. You surface issues when there is still time to fix them
- Construction, field service, or B2B vertical SaaS experience preferred
What the job involves
- BuildOps is hiring an experienced Implementation Project Manager to own end-to-end delivery of our most complex customer implementations. You will own the plan, the timeline, the communication, and the outcome. Your job is to ensure every internal resource (e.g., Implementation Manager, Solutions Architect, Data Analyst) is engaged at the right time and that every stakeholder knows what's happening and what comes next. Your success is measured by on-time go-lives, customer satisfaction, and how rarely your projects escalate
- Own the full implementation lifecycle from kickoff through go-live and handoff to Customer Success
- Define scope, milestones, success criteria, and governance with the customer and BuildOps leadership
- Maintain project timelines and dependencies in Salesforce
- Manage scope changes via formal change control and communicate updates proactively
- Serve as the primary point of contact for customer executives and project sponsors throughout implementation
- Facilitate recurring project meetings; distribute agendas, minutes, and action items within 24 hours
- Publish weekly status reports externally and submit semi-weekly early-risk surveys internally
- Produce gate check documentation at key milestones to capture decisions and sign-offs
- Surface risks early and build mitigation plans in Salesforce before issues become blockers
- Maintain an active risk log with owners and follow-up paths; review with leadership regularly
- Conduct post-project retrospectives and apply lessons to future engagements
- Coordinate across Sales (handoff clarity), Implementation Managers (execution alignment), Data Analysts (import milestones), Solutions Architects (configuration dependencies), Product/Engineering (blocker escalation), and Customer Success (go-live transition)
- Deliver complete handoff documentation to Customer Success or Support at project close
- Identify gaps in implementation playbooks and propose improvements with supporting rationale
- Contribute to internal templates and retrospectives
Our take
BuildOps offers a tailored management software platform catering to the real estate sector, allowing its clientele to enhance cash flow and profit margins. Through its all-in-one invoicing and billing workflow, coupled with a robust financial reporting platform, BuildOps equips customers with the tools needed for streamlined operations.
The company's strategic focus on subcontractors within the construction and real estate industry sets it apart in a market where many management platforms struggle to integrate diverse functionalities. Unlike its competitors, BuildOps has mastered the all-in-one approach, mitigating miscommunication and confusion often stemming from disparate silos of information.
In a landscape worth billions, BuildOps has swiftly carved out a niche, positioning itself for significant growth in the years to come. In 2025, it secured new funding and cemented its status as a unicorn. This is a sure sign of investors' confidence in the company's vision and its potential to revolutionize management software for the modern commercial contractor.
Freddie
Company Specialist at Welcome to the Jungle
Insights
50% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Mar 2025
$127m
SERIES C
May 2023
$50m
EARLY VC
Total funding: $225.8m
Company benefits
- Financial: Competitive base salary. Generous equity options. Performance bonuses for 95%+ employees. Bi- annual performance & compensation reviews. RRSP & 401k employee contribution plan.
- Health & Family: Health/dental/vision insurance as of Day 1. Paid parental leave. Life insurance + disability insurance. Employee Family Assistance Program (EAP).
- Other Perks: Flexible PTO. Home-office allowance. Hybrid flexibility. Access to awesome office spaces (in L A , Toronto, and Raleigh). Team retreats & off- sites.
Company HQ
Santa Monica, CA
Leadership
Alok Chanani
(Co-Founder & CEO)Previously a Board Member at Wharton Angel Network, CEO at USA Commercial and Summer Associate at the Bernstein Companies.
Steve Chew
(CSO)Currently Community Lead at StartX. Previously Co-Founder and CEO at Swerv and Vice President of Marketing at Fundly.
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