Senior People Ops Specialist, Grafana Labs
$76.9-92.3k
The open and composable observability platform
Open for applications
The open and composable observability platform
1001+ employees
Open for applications
$76.9-92.3k
1001+ employees
Company mission
To unite data, no matter where it lives, and empower its users to analyze, take action, and make smart decisions.
Role
Who you are
- You have progressive experience in a People Operations (HR) generalist or coordination role, preferably within a high-growth, remote environment
- You are highly organized, with strong attention to detail, and you love multitasking with excellent follow-through skills
- You thrive in ambiguity, demonstrating exceptional problem-solving skills and the ability to confidently make decisions even when all information isn't readily available. You understand when to move forward with a "good" solution and iterate to "great," rather than stalling for perfection
- Highly resourceful and adept at both independent work and effective collaboration, demonstrating strong initiative, creative problem-solving skills, and sound judgment
- You are a proactive self-starter, a true "go-getter" who is not afraid to ask questions, challenge the status quo, and drive initiatives forward
- You possess outstanding cross-functional collaboration skills, with a proven ability to build and maintain strong, trusted relationships both within the People team and across all levels of the organization (e.g., Finance, Legal, Leadership)
- You are highly approachable and have a customer service mindset to your role, ensuring that everyone, locally and internationally, has a great interaction with you and the People Operations team
- You are able to adapt to new processes, technologies, and ways of working, thriving in a dynamic, evolving environment
- You are process-oriented and enjoy creating process and structure where there is none, often as part of a team effort
- Ideally, you have experience partnering with or working within People Operations and understand the importance of handling and protecting sensitive and confidential information
What the job involves
- The Sr People Ops Specialist will be a key contributor and collaborative expert in managing the entire employee lifecycle
- Working as part of a team of Senior People Operations Specialists, you will jointly own and drive critical processes, from global onboarding and offboarding, leave management, compensation operations, and essential collaborations with payroll and finance
- This role carries a broad remit, offering a unique opportunity to collectively establish and refine global People processes within a fast-paced, remote-first, and highly international environment
- The team members that the Sr People Ops Specialist support are based in multiple time zones, across 40+ different countries
- Manage new hire documentation from offer acceptance, including global Right to Work checks, background screens, and I-9 Documentation, ensuring a first-class onboarding experience
- Oversee global contract creation and the background check process, supporting contingent onboarding as needed
- Research, build, and continuously improve scalable People tools and processes, identifying opportunities for efficiency and automation
- Support international entity establishments and key annual People processes such as performance, compensation, promotions, and levelling
- Act as a key point of contact for team member inquiries, providing prompt and accurate resolutions
- Manage and maintain all global People templates, including employment verifications, visa support, offer letters, and contracts, and coordinate candidate visa processes
- Prepare and ensure timely submission of monthly payroll updates, partnering closely with the Finance team for accurate documentation
- Administer, enhance, and audit all People systems (e.g., Workday, Tangelo, Freshservice), driving data integrity across platforms
Our take
Observability plays a crucial role in software development, where dashboards are pivotal for monitoring the health of IT infrastructure across an organization. However, for developers, the frustration of spending unnecessary time navigating between different dashboards to find the latest information detracts from valuable programming time.
Grafana collaborates closely with its clients to create customizable observability platforms, striving to enhance efficiency in observability. Its offerings include cloud-based data structures, dashboards, API plugins, and collaboration tools. Currently, Grafana boasts over 25M users globally, with a customer base exceeding 5,000, including prominent names like Bloomberg, PJ Morgan Chase, eBay, PayPal, and Sony.
While Grafana provides free plans with a simplified tool package, the Grafana Enterprise Stack offers customized observability solutions on a monthly subscription basis. The company's ongoing strategy revolves around continually improving Grafana to meet users' demands, enhancing functionality with each iteration, and fostering community engagement by enabling users to share their Grafana dashboards with the broader open-source community.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
49% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2024
$270m
SERIES D
Apr 2022
$240m
SERIES D
Total funding: $805.2m
Company benefits
- Vacation: Balance is key. Our team enjoys 30 days of paid vacation each year on top of national holidays, parental leave, and sick leave. We also take a breather on a number of Grafana Shutdown Days each year
- Healthcare: We’re proud to provide health coverage or stipends for our colleagues in the US, UK, Canada, the Netherlands, Sweden, Singapore, and India
- Retirement planning: There’s no time like the present to start saving for your future. We make employer contributions into the pension pots of our team members in the US, UK, Canada, the Netherlands, Sweden, and Germany
- Professional development: On top of a $1,500 annual learning and development stipend, Grafanistas have thousands of on-demand courses at their fingertips to help them grow professionally. Want to attend a conference or training? Go ahead. Just pass on what you learned
- Work location: Vast majority of our roles are fully remote, focused on hiring the best talent and allowing you to perform from the comfort of your home. If you fancy a change of scene, we’ll also reimburse you up to $175 a month for a personal co-working space
- Choice of tech: There’s no one-size-fits-all when it comes to the tech required to do your job. Choose the laptop and accessories you need when you join us, and we’ll refresh them every three years
- Mindfulness: When you join the team, you can sign up for a complimentary subscription to Headspace to take advantage of the benefits of mindfulness and meditation. Our wellbeing resource group also organize sessions run by fellow Grafanistas or external trainers
- Paid parental leave: Grafana offers paid parental leave to all eligible new parents. This offers Grafanistas time to bond with and care for their children in the first year after birth or adoption
- Global Employee Assistance Program: We offer all team members a 100% confidential support service with 24/7 365 access to professionally qualified counsellors and specialists
Company HQ
Financial District, New York, NY
Leadership
Raj Dutt
(Co-Founder & CEO)Currently a Board Member at NSONE. Previously founded Voxel where they served as the CEO for 12 years. They also served as the Senior Vice President of Technology at Internap Network Services.
Torkel Ödegaard
(Co-Founder)Graduated from Mälardalen University with a Master's in Computer Science. Founder of Coding Instinct. Previously worked as a Consultant at H&M, Avega, and Ebay.
Anthony Wood
(Co-Founder)Previously worked at Visa and Voxel as a Senior Systems Engineer. They also have Systems Engineering experience at PalVision and iiNet.
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