Director of Strategic Programs & Solution Design, Sage
$180-200k
Modern operating system for senior care
Be an early applicant
Modern operating system for senior care
101-200 employees
Be an early applicant
$180-200k
101-200 employees
Company mission
To improve the care and quality of life for caregivers and older adults.
Role
Who you are
- 6–10 years of experience in business operations, strategy, consulting, or high-growth startups
- Track record of driving cross-functional initiatives tied to revenue growth, deployment, or expansion
- Experience working with enterprise or multi-site customers in complex environments
- Experience navigating a highly-regulated industry, preferably healthcare
- Strong analytical, financial, and communication skills
- Comfortable operating in client-facing settings and influencing senior stakeholders
- Ability to travel (~25% of the time)
Desirable
- Experience in skilled nursing, post-acute care, or healthcare operations
What the job involves
- We’re hiring a Director of Strategic Programs & Solution Design to help us scale our Skilled Nursing (SNF) business from early traction to repeatable growth
- We are at an inflection point in our growth. The Skilled Nursing product is evolving rapidly, and we need a cross-functional leader who can turn real-world deployments into scalable ways to sell, deliver, and expand
- This role sits at the intersection of Product, Sales, and Operations. You will partner closely with the GM to drive execution across our most important initiatives—working directly with clients and sales teams to design solutions, while building the systems, insights, and playbooks that enable the broader team to scale
- This is a hands-on, high-ownership role for someone who is equally comfortable driving execution, engaging with customers, and shaping strategy
- Lead execution across pilots, enterprise rollouts, and high-priority initiatives
- Establish operating cadence to drive accountability, speed, and cross-functional alignment
- Track and deliver against key metrics including adoption, time-to-value, ROI, and customer satisfaction
- Identify and resolve risks to ensure successful deployments and strong customer outcomes
- Partner with Sales and enterprise clients to design, scope, and deliver solutions tailored to complex SNF, CCRC and healthcare environments
- Build playbooks, tools, and processes that enable Sales to win and Operations to deliver excellence
- Translate early wins into clear, repeatable models for implementation and expansion
- Partner with GTM teams to refine positioning, sales motion, and expansion strategy
- Reduce friction across the customer lifecycle—from initial sale through ongoing delivery and expansion
- Support high-stakes client and prospect meetings, shaping solution design, implementation approach, and ROI narrative
- Act as the voice of the customer, translating operational and clinical insight into product direction
- Partner closely with Product to shape roadmap, packaging, and positioning
- Identify gaps between product capabilities and market needs and drive solutions
- Ensure product evolution improves sellability, implementability, and measurable impact
- Develop dashboards and reporting that tie customer performance to revenue outcomes
- Translate data into clear, actionable insights for leadership and cross-functional teams
- Equip Sales and Customer teams with ROI narratives that support expansion
- Ensure real-time visibility into performance, risks, and growth opportunities
Our take
In the event of an accident or fall, elder care facilities largely rely on outdated nurse call systems, which can mean residents wait longer than necessary to receive care or attention. Sage solves this problem by providing carers and institutions with a modern operating system.
Sage's caregiver app allows carers to identify patients in need of help, as well as providing tools for triage and the reviewing of care information. As one of the first companies to bring a data-driven approach to elder care in this way, Sage has received strong attention and raised impressive funding, most recently with the acquisition of $65M.
The age-tech market is growing steadily, and becoming more competitive, which means Sage will need to invest heavily in scaling its outreach in order to consolidate its progress. That said, it has established an early foothold which gives it a place to work from as it develops into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Mar 2026
$65m
SERIES C
Dec 2024
$35m
SERIES B
Total funding: $124m
Company benefits
- You and your health: Your health comes first. Sage covers 100% of your individual medical premium, plus dental and vision. Every employee also gets a free OneMedical membership for modern primary care, plus access to mental health support through Talkspace, fertility care through KindBody, and virtual medicine through Teladoc.
- Your family and time: When life happens, we're with you. Sage grants eight weeks of parental leave to non-birthing parents and 12 weeks to birthing parents. We also offer a hybrid work schedule and unlimited PTO, which we encourage you to use. In addition, Sage has seven company holidays and closes for two weeks at the end of December.
- Your financial future: You're building something here, so you should own a piece of it. All full-time employees receive equity as part of their compensation package, along with a 401(k) through Empower, flexible spending accounts for medical and dependent care, and commuter benefits through Optum Financial.
Company HQ
Chelsea, New York, NY
Leadership
Ellen Johnston
(Co-Founder & CPO)Previously Co-Founder, Creative Director and CEO of Makr. She also worked as Director of Digital Experience at Staples.
Matt Lynch
(Co-Founder & CTO)Previously a Senior Software Engineer at the Naval Surface Warfare Center, and a Software Engineering Group Lead at Palantir Technologies.
Raj Mehra
(Co-Founder & CEO)Raj previously co-founded Coupon Doc. He also worked in Corporate Development at Palantir Technologies and as a Head of Strategy & Operations at Cedar.
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