Email Operations Specialist, Mercury

$102.8-134.3k

US Salary given above and will vary with location. Salary for Canadian employees (any location): CAD 103,900 - 122,200. Plus equity (stock options)

SQL

CSS

HTML

Looker

Hubspot

Metabase

Marketo

Junior and Mid level

New York

San Francisco Bay Area

Remote from Canada, US

Banking services for startups

Job no longer available

Banking services for startups

501-1000 employees

FintechB2BBankingFinancial Services

Job no longer available

$102.8-134.3k

US Salary given above and will vary with location. Salary for Canadian employees (any location): CAD 103,900 - 122,200. Plus equity (stock options)

SQL

CSS

HTML

Looker

Hubspot

Metabase

Marketo

Junior and Mid level

New York

San Francisco Bay Area

Remote from Canada, US

501-1000 employees

FintechB2BBankingFinancial Services

Company mission

To make scaling tech companies simpler with a personalized banking stack for startups, and power the next generation of companies that will shape the American industry.

Job

Company

Role

Who you are

There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of this experience:
Proven experience (2+ years) in email marketing or lifecycle marketing, preferably in a similar role
Proficiency in email marketing platforms (such as Customer.io, HubSpot, Marketo, etc.)
Strong understanding of email marketing best practices, deliverability, and segmentation strategies
Excellent analytical skills with experience using tools like Looker, Hex, Metabase, or similar. The ability to read SQL is a plus; the ability to write your own SQL is a strong plus
Hands-on familiarity with HTML/CSS
SaaS startup experience: You’ve worked at a B2B startup, preferably a SaaS company, and ideally have been there as they built out an email program

What the job involves

Assist with email requests from various cross-functional teams to ensure timely turnaround and consistent messaging across the organization
Design and implement email templates and campaign workflows to ensure smooth and effective campaign execution
Lead the QA process for all email communications, ensuring flawless execution and delivery
Own and maintain the email calendar, ensuring all campaigns are planned, scheduled, and executed in a timely manner
Keep a close eye on day-to-day email marketing metrics, generate reports, and provide actionable insights to improve future campaigns
Collaborate closely with the Lifecycle Marketing team to optimize customer journeys and drive engagement
Keep up with the latest email marketing trends, tools, and technologies, and propose creative ideas to drive engagement

Our take

Frustrated by the archaic, fee-laden banking services offered to entrepreneurs, the founders of Mercury set out to create a better solution. They envisioned a platform that was dynamic, tech-driven, and free from unnecessary fees.

Mercury delivers on this vision by automating business payment processes, offering FDIC-insured accounts, and providing full API access, empowering entrepreneurs with greater control and efficiency. This approach stands in stark contrast to traditional startup banking, which often burdens young businesses with high fees and limited functionality.

By prioritizing user experience and offering a free service tier, Mercury has attracted over 100,000 businesses and achieved a $1B valuation in 2021. As a rising unicorn in the stagnant world of startup banking, mercury is poised for continued growth, constantly adding new features and expanding its team to further disrupt the industry.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

50% employee growth in 12 months

Glassdoor (4.5)

Trustpilot (4.2)

Company

Funding (last 2 of 5 rounds)

Mar 2025

$300m

SERIES C

Jul 2021

$120m

SERIES B

Total funding: $450.9m

Company benefits

Health, dental, & vision
12+ weeks of paid parental leave
$600 USD custom WFH equipment setup
Unlimited vacation policy (with a mandatory minimum)
Retirement matching up to 4% of base salary (401k/RRSP)
Paid 6-week sabbatical after the 5-year mark
Annual $1K USD learning & development budget
Unlimited book budget
Weekly $100 USD food budget
Monthly $100 USD wellness budget
Monthly $50 USD cellphone reimbursement
Pet-friendly offices with free tea & lunch

Company HQ

SoMa, San Francisco, CA

Leadership

Jason Zhang

(COO)

Studied Biology at Stanford before spending over 4 years at Heyzap in Business Development.

Immad Akhund

(CEO)

Graduated from the University of Cambridge, then worked as a Software Developer at Aquila and Bloomberg. Also founded Clickpass and Heyzap, and was a Part-time Partner at Y Combinator.

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