Senior Talent Partner, Cleo
General & Administrative
+ Equity
More information about location
AI personal finance assistant
Open for applications
AI personal finance assistant
201-500 employees
Open for applications
+ Equity
More information about location
201-500 employees
Company mission
To help millions of people improve their financial health, and relate to them in a way their banks never could.
Role
Who you are
- Extensive sourcing experience, with a proven ability to directly engage top-tier talent in highly competitive markets
- Experience owning end-to-end recruitment processes, ideally for Operations, Customer Success, Legal & Compliance, Finance, and People roles
- At least one year of experience working internally for fast-growing, tech-driven companies—a blend of agency and in-house (or RPO/onsite) experience is ideal
- A deep understanding of the G&A talent landscape, including the unique skills and attributes that make great hires in these functions
- Executive search experience, with the ability to engage and secure senior leadership talent
- A candidate-centric mindset that prioritises delivering an exceptional experience for candidates and hiring managers alike
- Strong stakeholder management skills, with the ability to listen, iterate quickly, and build trust-based relationships
- Comfort with context-switching, as you’ll be recruiting for roles across different business functions with varying specialisations and skillsets
- A proactive, solution-oriented approach, demonstrating creativity and determination in solving hiring challenges for G&A talent
- A data-driven mindset, using metrics and insights to continuously improve recruitment strategies and decisions
- TA toolkit: Experience with Greenhouse, Metaview, Otta, LinkedIn Recruiter, Notion, and G-Suite is a plus. If you’ve worked with other advanced sourcing tools, that’s a big plus too!
What the job involves
- As a Talent Partner, you'll join our collaborative Talent Team, acting as a trusted partner and subject matter expert in hiring across General & Administrative (G&A) functions, covering Operations, Customer Success, Legal & Compliance, Finance, and People teams
- You'll also support executive search efforts for leadership roles within these areas
- Your role will be instrumental in shaping how we attract, engage, and hire top-tier G&A talent
- Proactively sourcing and engaging exceptional candidates through direct sourcing, building robust referral networks, and fostering deep candidate pipelines. We hire 99% of our roles directly
- Leading executive search efforts for leadership roles within G&A functions, ensuring we attract top-tier leadership talent
- Designing and implementing best-in-class interview processes, leveraging data to assess quality of hire, candidate experience, and hiring manager satisfaction
- Championing diversity, equity, and inclusion (DEI) by integrating inclusive hiring practices into every stage of the recruitment process, from outreach messaging to building diverse talent pipelines
- Staying ahead of recruitment trends and tools, using platforms like LinkedIn Recruiter, Greenhouse, and innovative sourcing techniques (e.g., x-ray searching, community engagement, and events) to enhance recruitment outcomes
- Collaborating closely with hiring managers and stakeholders to deeply understand the needs of G&A teams and provide strategic guidance on hiring
Salary benchmarks
Our take
People are increasingly not satisfied with the products being offered by traditional banks, which have proven slow to react to the needs of younger consumers who expect more from their everyday experiences.
Cleo was one of the first companies to make great use of chatbots that sit within Facebook's messenger app. This chatbot-first approach and Gen Z user base have given it strong virality. It now has millions of registered users, 99% of which are based in the US, leading to a decision to take a year break from the UK market to focus on its US Gen Z customers.
Its Series C funding will help the company to double down in the US, where it will make a significant increase in employee headcount, and enable Cleo to maintain and expand its service during an economic downturn.
Financial advice delivered via bots is a crowded space, so Cleo benefits from having a strong brand presence. It has gone for very bold, fun, Gen Z-focused messaging which helps it to stand out from competitors such as Emma, Plum, and Chip.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Nice people
"Cleople are unmatched. The vibes, the energy, the friendships. I genuinely love my colleagues and have developed real-life friendships. I don't know..."
Funding (last 2 of 5 rounds)
Jun 2022
$80m
SERIES C
Dec 2020
$44m
SERIES B
Total funding: $137.5m
Company benefits
- 25 days of Annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
- 401k matching in the US and 6% employer-matched pension in the UK
- Online courses, £150 annual budget & internal training to level up your skills
- Regular socials and activities, online and in-person
- Online mental health support via Spill
- 1 month paid sabbatical after every 4 years with Cleo
- OpenAI Plus subscription
- Electric vehicle salary sacrifice scheme and cycle-to-work scheme
- Life assurance and income protection via AIG
- Medical insurance via Axa and Healthcare cash plan via Medicash
- Performance reviews every 8 months. Generous pay increases for high performers and high-growth team members. Equity top-ups for team members getting promoted
Company values
- Make it Happen
- Learn at Speed
- Bring Good Vibes
Company HQ
London, UK
Leadership
Barnaby Hussey-Yeo
(CEO)Data Scientist at Wonga, one of the companies that pioneered the smart use of data for loan decisions. Joined Entrepreneur First where Cleo was formed.
People progressing
Joined Cleo straight from Makers Academy in 2018, and became Technical Lead in 2021.
Diversity, Equity & Inclusion at Cleo
Annie Jackson (Head of Talent )
- We’ve set up an internal committee of truly passionate people that are dedicated to ensuring Diversity and Inclusion is embedded in how we all operate as a team. We agree on meaningful actions, and get on with implementing them. We have three main focuses right now, which are:
- 1) Improving SocioEconomic diversity across the company
- 2) Increasing the number of women in Leadership roles
- 3) More community outreach
- Check out our 2022 Diversity and Inclusion report, here: https://web.meetcleo.com/blog/cleo-diversity-equity-and-inclusion-report-2022
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