Community Marketing Manager, Risk Ledger
£55-65k
+ Equity package
More information about location
2-3 days a week in office (Old Street, London)
Supply chain cybersecurity provider
Be an early applicant
Supply chain cybersecurity provider
21-100 employees
Be an early applicant
£55-65k
+ Equity package
More information about location
2-3 days a week in office (Old Street, London)
21-100 employees
Company mission
Risk Ledger's mission is to secure the global supply chain.
Role
Who you are
- 3–5 years’ experience in Community Marketing, Customer Marketing, Advocacy, or Customer Programs in B2B
- Proven experience building repeatable programs, not just running one-off activities
- Strong partnership experience with Customer Success and comfort working with Sales/SDRs
- Excellent relationship management — you know how to activate customers in a way that feels valuable and respectful
- A commercial mindset: you understand how community and advocacy support deal confidence, velocity, and pipeline progression
- Comfortable operating in a fast-moving scale-up environment
Desirable
- Experience in cybersecurity, risk, or regulated industries
- Experience running Customer Advisory Boards or peer forums
- Familiarity with advocacy/community tools and operational tracking
What the job involves
- Reporting into the Head of Marketing, the Community Marketing Manager will own Risk Ledger’s community strategy, customer marketing programs, and advocacy engine
- You will operate the Community Flywheel — aligning customer moments, events, content, and social amplification — to turn customer trust into structured advocacy that influences the pipeline
- You’ll partner closely with Customer Success to identify advocates, protect relationships, and create repeatable programs customers want to be part of
- This is a hands-on role. Success is measured by program adoption and GTM impact, not vanity engagement
- Develop and own Risk Ledger’s community strategy and Community Flywheel (engagement → contribution → advocacy), aligned to GTM priorities
- Build and run structured customer advocacy programs (e.g., speakers, peer stories, references) that scale without ad hoc scrambling
- Align events and community moments to campaigns, launches, and priority account motions — working in lockstep with Field Marketing
- Define and expand Risk Ledger’s Customer Advisory and Supply Chain Security Exchange programs — including membership criteria, value exchange, cadence, and outputs
- Partner with the Content & Communication Pod to ensure customer voice and community insight feed into narrative pillars and flagship assets
- Partner with the Content & Communication Pod to amplify community moments, customer stories, and peer insight in a consistent voice
- Build a strong working rhythm with Customer Success to identify advocates, coordinate asks appropriately, and protect customer trust
- Track and report on advocacy activity and its influence on pipeline touchpoints (e.g., opportunities supported by speakers, references, peer proof)
Application process
- Head's up that we will not be able to respond to connection requests and messages for this role on top of going through the applications
Salary benchmarks
Our take
Risk Ledger was founded with the goal to shift the way organisations deal with cybersecurity and information management in the supply chain. Through its platform, Risk Ledger is marking a turning point in the process of discovering, measuring and then mitigating security risks for companies, their clients and their suppliers. Risk Ledger is trying to lower the number of data breaches experienced by companies and consumers as a consequence of supply chain attacks on a global level.
According to research, over 60% of organisations have suffered a data breach originating in the supply chain with fines inevitably following. Mainstream risk assurance methods are no longer be able to effectively detect and mitigate the growing risk associated with more complex and more global supply chains. SMEs are also generally less resilient to security attacks than multinational corporations due to smaller budgets and teams; over 50,000 SMEs in the UK could collapse after a successful cyber attack.
Risk Ledger has helped customers collect supplier data up to 70% faster than before and reduced per-supplier costs by up to 90%. Its challenge now is to provide integrations with different tools and, by doing so, turn Risk Ledger into a Security Information and Event Management (SIEM) solution.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Nov 2023
$8.5m
SERIES A
Oct 2021
$2.9m
SEED
Total funding: $13.9m
Company benefits
- Generous EMI equity package
- Enhanced family (parental) leave - gender-neutral policy, 12 weeks paid leave
- Comprehensive Private Healthcare covering both physical and mental well-being
- 25 days holiday (plus bank holidays!)
- Additional 30 days of unpaid leave per year to use as you wish
- £500 WFH budget
- Flexible hybrid working
Company values
- Communicate
- Always be learning
- Be honest
- Simple is best
- Aim high
- Find solutions, be pragmatic
Company HQ
Shoreditch, London
Articles
Leadership
Haydn Brooks
(CEO)Previously a Consultant in Cyber Security/Risk at KPMG & Deloitte. Also worked as Information Security Manager at Secgate.
Daniel Saul
(CTO)Started Risk Ledger after graduating from UCL, where he studied Electronic Engineering with Computer Science.
Diversity, Equity & Inclusion at Risk Ledger
India Renziehausen (Customer Success Lead)
- We're proud to come from all walks of life
- Continuing to build on strong foundations, each and every person at Risk Ledger consciously and intentionally holds themselves accountable to help create a truly special environment to work in. One where everyone can feel safe and connected to their colleagues.
- A community where you can embrace your authentic self everyday, even the bad or hard ones. Where your uniqueness and diversity of thought - through both career and life experiences - are seen, celebrated and valued.
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