Business Growth Manager, Headout
2-3 days a week in office
Travel experiences marketplace
Open for applications
Travel experiences marketplace
501-1000 employees
Open for applications
2-3 days a week in office
501-1000 employees
Company mission
Headout is on a mission to make travelling more fun & spontaneous.
Role
Who you are
- Overall 5+ years of work experience, preferably in business growth or category management roles in high-growth B2C companies in e-commerce, hyperlocal commerce, or similar tech companies
- Have strong analytical skills and a structured approach to solving unique business problems
- Hands-on experience working with large data sets to identify trends and create insights to make recommendations to senior leaders
- A self-starter and owner mentality - you can leverage the first principle thinking and lead "first-time" assignments with no playbook from initial problem framing to solution rollout
- You will be the connector of a small team, keeping it upbeat and organized and just making things happen
- The nature of the work is fast paced, hands-on and there’s a bit of everything. Curiosity and data will be your key success factors
- You will need to work with a lot of ambiguity and demonstrate a high degree of adaptability and flexibility in a fast paced, rapidly changing environment
- Moving fast, learning faster will be critical to your success, moving in fast small steps and being able to prioritize what’s important at any time will be important
Desirable
- Previous commercial experience, working within a cross functional team setup
- Ideally experience within the Travel Tech, Experiences and Hospitality industry
- Understanding of the European markets
- Proficiency in SQL, Looker and other advanced analytics tools
What the job involves
- Reporting to the General Manager of UK
- You will leading the growth team agenda at country level working with multiple stakeholders to deliver our ambitious goals
- Ensure that the team is focused on hitting individual KPIs that cascade up to departmental KPIs
- Leverage data to understand various components and drivers of business growth, both organic and inorganic and identify growth opportunities
- Analyze user journeys to provide actionable insights and recommendations followed by quick experimentation via A|B testing on traffic/funnel enhancement to drive impact
- Analyze the overall supply and competition landscape to identify gaps and growth opportunities
- Work with the regional Business Development teams to build and grow strategic partnerships with our supply partners
- Undertake consumer research to identify needs and pain points and come up with consumer understanding backed ideas to unlock new avenues of growth
- Own zero to one projects and new initiatives related to growth (e.g., external marketplace partnerships, booking conversion improvements etc.); from research and validation, to transitioning to functional ownership and scale-up
- Define metrics & create systems & dashboards
- Ensure that the team is pulling in the same direction to deliver outcomes for our members
- Provide regular reporting to Growth leaders and senior management
Salary benchmarks
Our take
Over 25 million people from over 105 different cities have purchased a ticket for something on Headout, the mobile-first travel experience and activity platform. It’s a digital marketplace where users can browse tickets to leisure activities in their area, and providers can in turn get help filling last-minute slots.
Unlike some travel and hospitality businesses, Headout has already bounced back and surpassed its pre-pandemic revenue (3.1 Yx oY) and growth (3.2 x YoY) levels. The key was to focus on domestic travel, a new vertical it intends to expand in future with new funding on the table. It’s also looking to aggressively grow its footprint to add hundreds of new cities over the coming years, having doubled its business team in 2023.
Headout is in a very comfortable position to do so: every transaction it carries out is profitable, and there’s plenty of runway on its current funding. This means the team can focus on building out new features for both users and providers. The quality of its product will be its key advantage over Airbnb, which has for a while now been developing a competing marketplace.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Feb 2022
$30m
SERIES B
Sep 2021
$12m
SERIES B
Total funding: $65.7m
Company benefits
- Unlimited mental wellness leaves
- No ceiling general leave
- Every quarterly 1-1 includes a `vacation time` item on the agenda to ensure everyone takes breaks proactively
- 50% off fitness class memberships
- Wellness programs once a month
- Online health platform(s) subscriptions
- Employee Assistance Program. We've got your back
- $500 `Headout Credits` to, you guessed it, head out to any of our experiences around the world
- Unlimited `Learning Credits` for paid courses and sessions to aid your learning & growth
- Access to conferences and meet-ups
- Community Lunches twice a week across all offices
- Travel across our 6 global offices if your role demands it
- If your role requires you to move countries, we will do whatever it takes to take care of you. We are not limited by any policies when it comes to getting great talent to join us
- ESOPS: We follow the standard 1-year cliff and 4-year vesting schedule. You can exercise your ESOPs anytime up to 2 years post-termination. For employees who have been at Headout for a continuous period of 2 years or longer, the exercise period will automatically extend to the life of the option i.e. **10 years**.
- Outside of teams that are remote-first, everyone else will be expected to spend **50% of their time in the office**. 50% doesn't mean spending 2.5 days a week at the office. It is entirely up to the individual and the team to configure what works best for them
- Non-remote teams will have complete flexibility to **work from anywhere** for extended durations multiple times a year. Longing to work from a beach for a couple of weeks, no problem
- You can access any of our hub offices at any time
- Everyone gets a one-time allowance of up to **$250** to set up a productive work environment for themselves outside of the office
Company values
- 👉 Headout > I
- 👉 Move fast, learn faster
- 👉 High standards
- 👉 Together is better
- 👉 Take ownership and initiative
Company HQ
Midtown South, New York, NY
Articles
Leadership
Varun Khona
(CEO)Previously founded and served as CEO of travel company Trippy.
Vikram Jit Singh
(CTO)Previously a senior member of the technical staff at Oracle.
Suren Sultania
(COO)Worked a spell as a consultant at PTOLEMUS Consulting Group.
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