Product Manager, Moneyhub

• You are a product leader who is relentlessly curious and deeply empathetic
• You ask "why" five times to get to the root of a customer problem, and you're driven to understand the market, the technology, and the business goals
• You can distil complex client needs into clear, actionable outcomes for engineering and articulate product value to sales and marketing
• You are a collaborative leader who can inspire cross-functional teams without direct authority
• You see yourself as a partner to engineering and an advocate for the customer, and you're motivated by the mission to build something that solves a real problem and delivers meaningful value
• You are process-driven but adaptable, able to define a clear path for discovery and delivery while remaining flexible enough to adapt to new information or changing priorities
• Genuine curiosity and empathy for customers, you get to the heart of problems by asking “why” and can frame solutions from the client’s perspective
• A strong product mindset, confident running of discovery, shaping ideas, and delivering outcomes that drive real business value
• A collaborative leader able to bring people with you across engineering, sales, and customer success, without needing direct authority
• Clear communication able to translate complex needs into actionable work for engineering and compelling stories for sales and marketing
• Ownership and accountability – you take responsibility for adoption, outcomes, and learnings, rather than shifting blame
• Adaptability, structured and process-minded, but comfortable flexing as new insights or priorities emerge
• A track record of delivery from shaping ideas through to launch, with evidence of learning from product metrics
• Motivated by value driven by building products that solve real problems and deliver meaningful impact

Desirable

• Your mission is to own the success of our user journeys and insight capabilities
• You will deeply understand our customers' most pressing problems and own the product strategy and roadmap required to solve them, driving measurable growth in customer value and company revenue by empowering the engineering team to build meaningful solutions that deliver on client needs
• Engage with clients, industry stakeholders, and market trends to identify new opportunities and pain points
• Define and prioritise key product themes and outcomes based on business objectives and customer needs
• Synthesize complex client needs into clear client outcomes and constraints to empower engineering teams to build successful solutions
• Partner with engineering to frame customer problems and desired outcomes, collaboratively shaping solutions that deliver meaningful value
• Work together to define appetite, establish boundaries, and create focused pitch documents that enable autonomous execution
• Monitor key product metrics and iterate based on user feedback and business objectives
• Develop compelling sales collateral, presentations, and demo materials to articulate product value
• Work with marketing, sales, and customer success teams to drive product adoption and market positioning