Human Resources Intern, Aircall
6 Months
Cloud-based call centre and phone system
Posted today
Cloud-based call centre and phone system
501-1000 employees
Posted today
501-1000 employees
Company mission
To empower every professional to have rich conversations, so they can focus on closing deals and delighting customers.
Role
Who you are
- Fluency in English (French language skills are a plus)
- Currently pursuing or recently completed a degree in Human Resources, Business Administration, or a related field
- Strong organizational and multitasking abilities
- Excellent communication skills, both written and verbal
- Proficiency in Microsoft Office Suite (e.g., Word, Excel, PowerPoint)
- Interest in HR and a willingness to learn in a fast-paced, international setting
What the job involves
- As an HR Intern, you will offer support to the Human Resources department by assisting with various administrative tasks related to HR, employee engagement and operations
- This internship offers valuable hands-on experience and exposure to diverse aspects of HR
- This is a 6-month internship base in our Paris office
- Support onboarding and offboarding activities for employees and contractors
- Help maintain HR systems and databases, ensuring accuracy and confidentiality
- Coordinate with international teams on HR projects and initiatives
- Provide administrative support for employee engagement activities, performance reviews and training sessions
- Respond to employee inquiries and ensure compliance with HR policies
- Hands-on experience in a supportive and multicultural environment
- Mentorship from experienced HR professionals
- Opportunity to contribute to impactful HR projects
Our take
Call centres have been a mainstay of sales teams for decades, with the human touch delivering an impression conversion rate of about 30% for inbound calls. However analogue call centres are physical infrastructure-heavy and unable to take advantage of the flexibility afforded by remote and hybrid ways of work. Aircall exists to change that, providing a cloud-based call centre infrastructure that allows sales teams to work from their home offices.
Aircall isn't the only company in this space, and it faces heavy competition from Cloudtalk, another cloud-based call centre solution. However Aircall stands out in the market by its use of open APIs and webhooks, making integration with existing productivity and helpdesk tools much easier, and its superior call quality. Aircall has developed a significant customer base with these strengths, with over 15,000 companies using its platform.
The company has raised significant funding in recent years, highlighting the confidence investors have in their offering. With a rapidly expanding presence in the US, European, UK and Australian markets and recent refresher leadership hires, Aircall could soon be a widely recognised international player in the telephone software industry.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Jun 2021
$120m
SERIES D
May 2020
$65m
SERIES C
Total funding: $225.6m
Company benefits
- Food Allowance
- Snacks & Drinks
- Medical Insurance
- Flexible remote policy
- Retirement Savings Plan
- Outings & Events
- Fitness Fund
- Commuter Benefits
- Referral Bonus
Company values
- Dare to be bold - We’re risk takers. Trying, succeeding, failing — and trying again — are essential to who we are as a team and company. Large actions lead to big success
- Thrive together - We learn from each other and grow from it. Our common journey is how we grow together and innovate.
- Trust & Commit - We trust each other and commit to our mutual success. We earn trust from our commitment.
- Excellence - We’re aiming high, and we know it. Even the smallest details are important to us. We only want the best for each other and our customers.
Articles
Leadership
Jonathan Anguelov
(CSO)Ex Investment Banker & Entrepreneur. Studied Finance at ESCP Business School and co-founded Aircall in 2014.
Pierre-Baptiste Béchu
(VP of Communications Platform)Holds a Master of Engineering from Ecole Centrale de Lyon and a Master's degree in industrial and organizational psychology from Université Lumière Lyon 2. Previously co-founded ClickJob.fr, where they served as CTO.
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