Senior Revenue Operations Specialist, ZayZoon
On-demand wage platform for SMBs
Be an early applicant
On-demand wage platform for SMBs
101-200 employees
Be an early applicant
101-200 employees
Company mission
To provide a platform that enables workers to access their earned wages ahead of the traditional pay cycle.
Role
Who you are
- We are seeking a Senior Revenue Operations Specialist with strong HubSpot proficiency and experience in revenue operations at a scaling company to join our RevOps team
- The ideal candidate will bring a deep understanding of both Client Success and Sales functions, an ability to work cross-functionally, and a strong background in HubSpot
- Proficiency in HubSpot, with extensive experience building workflows, sequences, automations, and custom reporting
- Background in Client Success operations, with a solid understanding of Client Success metrics and drivers of customer health
- Experience in sales operations, with the ability to support Sales teams
- Strong analytical skills, particularly with HubSpot reporting, to generate insights for both Client Success and Sales teams
- Proven ability to work cross-functionally and build positive relationships across departments
- Team player with a proactive, problem-solving mindset
What the job involves
- This role will focus primarily on supporting our Client Success team by optimizing processes, workflows, and reporting within HubSpot
- In addition, this person will provide support to the sales ops team as organizational priorities allow
- Develop and maintain HubSpot workflows, sequences, and automations to enhance the efficiency and impact of the Client Success team
- Build and monitor dashboards and reports in HubSpot for tracking key Client Success metrics such as customer health, retention, and engagement
- Collaborate with Client Success leadership to identify operational needs and translate them into effective solutions within HubSpot
- Provide troubleshooting support for any HubSpot-related issues impacting the Client Success team’s ability to deliver a positive customer experience
- Act as a supporting resource for the Sales Ops team, assisting with sales workflows, reporting, and automations as needed
- Support the Sales team with ad hoc reporting and insights, particularly as it relates to sales metrics within HubSpot
- Work closely with RevOps, Client Success, and Sales teams to align HubSpot functionalities with the needs of each department
- Conduct regular audits of HubSpot processes, ensuring workflows and automations support scalable growth across Client Success and Sales
- Serve as the go-to HubSpot expert for the Client Success teams, providing training, guidance, and best practices as needed
Application process
- Please be aware that as part of our final hiring process, we will conduct reference calls with previous managers and possibly other individuals. Additionally, due to the nature of our business, a criminal record check and a basic security clearance will also be required
Our take
ZayZoon addresses the financial strain faced by workers due to unforeseen expenses in the gap between paychecks. By providing earned wage access (EWA), the fintech startup offers employees the option to access a portion of their pay ahead of schedule, aiming to curb reliance on high-interest loans.
ZayZoon's platform works at no cost to the employer, but charges workers a $5 fee for a withdrawal. This does raise concerns over whether this could exacerbate financial challenges for low-income workers, although compared to the interest on payday loans this is still an extremely attractive option.
With recent funding, the company plans to accelerate growth initiatives and navigate increasing regulatory scrutiny. Despite concerns about these regulatory challenges, ZayZoon remains optimistic and dedicated to empowering workers and assisting businesses in managing financial obstacles.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
Company
Funding (last 2 of 6 rounds)
Mar 2024
$15m
SERIES B
Sep 2023
$27.6m
SERIES B
Total funding: $73.7m
Company values
- Hustle: Don’t work harder—work smarter. Own everything you do, and take it to the next level
- Trust: Be the person others want to lean on when the going gets tough. Don't be afraid to lean on others when you need help
- People Driven: Practice empathy in service of others and aspire to make a positive impact
- Mastery: Adopt a growth mindset—especially when things get hard. Like they say, no pain, no gain
Company HQ
Downtown Commercial, Calgary, AB
Articles
Leadership
Darcy Tuer
(Co-Founder & CEO)Founded their first Software company, Halo Networks in 2000 while studying Electrical Engineering at the University of Alberta. They also co-founded Spira Data Corp where they served as the President for over 10 years.
Tate Hackert
(Co-Founder)An economics graduate with education from the University of Victoria, Canada, and the City University of Hong Kong. Now they are the Owner of Long Calgary.
Jamie Ha
(Co-Founder & CFO)Former Investment Banker with over 14 years experience, most recently serving as a Managing Director at FirstEnergy Capital.
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