Operations Lead, Blueground
$55-68.8k
+ 15% performance bonus
Network of fully-furnished apartments
Open for applications
Network of fully-furnished apartments
501-1000 employees
Open for applications
$55-68.8k
+ 15% performance bonus
501-1000 employees
Company mission
To reinvent the way people live, with apartments available where, when, and on the terms they want, and to provide a launchpad to live globally, work remotely, and experience new adventures — for a month, a year, or longer.
Role
Who you are
- 2–3 years of experience in a supervisory or team lead role—ideally in field ops, facilities, hospitality, or housekeeping
- Comfortable performing basic handyman tasks and minor repairs
- Physically capable of lifting 30Ibs and being active for most of the workday
- Tech-savvy—familiar with tools like Slack, G Suite, and mobile apps
- Strong communicator with a customer-first mindset and a positive, can-do attitude
- A flexible team player who thrives in a dynamic, constantly evolving environment
- Availability to work SAT/SUN/MON
- Valid driver’s license
- Ability to drive a company van-sized vehicle
- Access to a reliable vehicle (DC/SEA/LA/SF/SAN) with mileage reimbursement
What the job involves
- We’re looking for a proactive, detail-oriented Operations Lead to join our fast-growing team in Los Angeles, US
- This field-based role is ideal for someone who thrives on solving problems, leading by example, and ensuring every property meets the highest standards of quality and guest satisfaction
- Lead Property Turnovers: Oversee the full apartment preparation process—from coordinating housekeeping and maintenance teams to conducting detailed inspections before guest check-ins
- Own Onsite Readiness: Assemble furniture, troubleshoot WiFi and tech setups, and carry out small repairs to ensure every apartment meets our standards before move-in
- Field Coordination & Team Supervision: Act as the go-to person in the field, managing relationships with external vendors, housekeeping staff, and building personnel to ensure seamless operations
- Perform Quality Control: Conduct thorough property inspections using mobile checklists, flag issues, and ensure that every space meets our cleanliness, functionality, and design expectations
- Hands-On Support: Step in to help with urgent needs—whether that’s swapping out furniture, fixing appliances, delivering essentials, or solving guest lockouts
- Drive Efficiency: Manage and maintain our corporate vans and inventory stock, ensuring supplies and tools are always available and organized
Our take
Blueground supplies apartments for medium to long-term stays, that it backs with on-the-ground support so clients can have peace of mind that any issues will be handled quickly and well. It operates thousands of properties in 20+ cities including New York, Los Angeles, San Francisco, Boston, Chicago, Washington D.C., Seattle, Dubai, Istanbul, Paris, London, and Athens.
Taking clear inspiration from Airbnb, Blueground caters to the increasing demand for all medium and long-stay rentals - both from holidayers seeking more unique stays, and the growing nomadic workforce. Its focus on the renter experience - with additional services, such as regular housekeeping or maintenance, available through its app - are what makes the company stand out in the space.
Blueground has stated aims to have a presence in 50 cities around the world and a portfolio of more than 50,000 apartments by 2025, an ambitious goal that will rely heavily on its ability to scale its operationally-intensive business (due to the local support teams required). The recent acquisition of corporate housing specialist Travelers Haven will enable it to expand its US footprint, as it invests its latest funds into growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Mar 2024
$45m
SERIES D
Sep 2021
$140m
SERIES C
Total funding: $296.1m
Company benefits
- Complimentary accommodation in Blueground locations - Up to 14 days of free stays at Blueground apartments around the world every year!
- Health, Dental, Vision and Life Insurance
- Paid Family Leave
- Flexible PTO
- Transportation and cell phone reimbursement
Company HQ
Midtown South, New York, NY
Leadership
Previously worked for 6 years at McKinsey, being promoted from Business Analyst to Associate and Engagement Manager.
Alexis Maragkos
(Director of Partnerships & Strategic Services)Previously Account Executive at JWT, and Account Manager at DDB.
Andreas Nezeritis
(Director of Marketing Ops & Strategic Projects)Previously Freelance Photographer for 5 years and Legal Assistant at Apostolopoulos - Kontis Law Office, a well-known Law office in Athens.
Aneesa Arshad
(Global Head for Business)Worked as a consultant for 2 years at Mission Measurement and for 1 year at Aga Khan Development Network.
Kurtuluş Cumhur Korkmaz
(Advisor)Co-Founder and COO at Revival. Previously Category Manager in Media at Vodafone, and Engagement Manager at Samsung.
Penny Papakonstantinou
(General Manager ATH)Worked for 1 year as a Site Engineer at Attiko Metro and for another year as an Assistant of the COO at Marichem Marigases Worldwide Services.
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