Account Executive, Linnworks
GAM
More information about location
eCommerce automation platform
Open for applications
eCommerce automation platform
201-500 employees
Open for applications
More information about location
201-500 employees
Company mission
To empower businesses to sell wherever their customers are and capture every revenue opportunity.
Role
Who you are
- This role requires strong commercial acumen, a consultative approach, and the ability to collaborate cross-functionally to deliver exceptional client outcomes
- 3+ years of experience in Account Management or Sales within a SaaS or technology company
- Proven track record of successful sales and/ or account management in a similar role
- Strong commercial and negotiation skills, with experience handling complex contract renewals
- Excellent communication and relationship management skills, with the ability to influence senior stakeholders
- Experience working cross-functionally with Product, Marketing, and Customer Success teams
- Proficiency in CRM tools (e.g., Salesforce, HubSpot) and data-driven account reporting
- Bachelorâs degree or equivalent experience in Business, Communications, or related field
What the job involves
- Linnworks is seeking an exceptional Global Account Manager to join its NORAM Sales Team
- You will own relationships with Linnworksâ most strategic clients and be responsible for driving revenue growth, retention, and satisfaction across your assigned portfolio
- As a Global Account Manager, youâll serve as the primary point of contact for your accounts, developing long-term partnerships and ensuring clients realize maximum value from our solutions
- Youâll also develop and implement sales strategies, tactics, and action plans to achieve sales objectives
- Own and manage relationships with key accounts, serving as the primary client contact
- Achieve or exceed monthly, quarterly, and annual sales quotas
- Develop a deep understanding of client objectives, business challenges, and success metrics
- Drive retention, upsell, and expansion opportunities across your portfolio
- Lead complex negotiations and manage renewals and contract discussions
- Develop strategic account plans and growth roadmaps for each key client
- Ensure a consistent, high-quality client experience across all touchpoints
- Partner closely with Product, Marketing, and Customer Success teams to align on delivery and outcomes
- Achieve and exceed individual revenue and growth targets
- Accurately forecast renewals and expansion opportunities in partnership with Finance and Sales Operations
- Maintain CRM hygiene and provide timely updates on account health, risks, and opportunities
- Monitor industry trends, client feedback, and competitive developments to identify opportunities for innovation
- Leverage insights to shape account strategies and recommend new solutions
- Proactively identify and share process improvements and best practices
- Model Linnworksâ values of accountability, curiosity, and collaboration
- Participate in company-wide feedback and professional development initiatives
- Contribute to a positive, high-performing team culture through knowledge sharing and cross-functional collaboration
Salary benchmarks
Our take
Linnworks is a commerce platform which enables clients to gain insights into sales and operations, optimise their order and fulfilment processes, as well as easily manage multichannel inventories. This provides retailers and wholesalers with the ability to grow revenue and increase productivity simultaneously.
Linnworks has over 100 integrations, with its ecosystem helping retailers to manage their eCommerce solutions more efficiently. It has some of the world's biggest companies as clients, including Amazon, eBay, Google, Shopify, Walmart, DPD, and Etsy.
Currently, technological innovation is accelerating and business is becoming more complex. This means that Linnworks can provide a unique opportunity to unlock business potential for its clients in an increasingly busy online selling market.
It's an exciting time for Linnworks as recent partnerships with Temu and Elk & Bloom pave the way for future growth. These collaborations position Linnworks to drive innovation, empowering retailers to scale efficiently and seize new opportunities in the evolving eCommerce landscape.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Remote đ + flexible working â°
- Laptop đ» & a work-from-home budget â Get a personal budget of ÂŁ500 to set up your home office
- Private Medical Insurance with Aviva, including Dental & Optical đ©ș
- Group Life Insurance & access to Yulife Wellbeing & Rewards đ
- Mental well-being support - Access therapy, mental health sessions, and yoga through a free premium subscription to Headspace đ§đ»ââïž
- EAP confidential benefit with access to 24/7 compassionate guidance & expert advice đ€
- 25 days holiday + bank holidays â±
- Training, support, and personal development đ
Company HQ
Chichester, UK
Leadership
Chris Timmer
(CEO)Previously CEO of eoStar and CRO for BlueJay Solutions. Prior to that, they founded and served as the CEO and President of Worldplay Sport.
John Ellis
(CTO)Previously worked at Anvl as the Vp of Technology then CTO. They also spent time at High Alpha as the VP of Technology and at Angie's List as a Software Architect, Principal Architect and Director of Architecture.
Diana Nolting
(CPO)Previously the VP of Product at 120Water, Director of Product at Anvl and Product Manager at Bluelock.
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