Delivery Manager / Technical Programme Manager, ISLA
£42-48k
Plus commission based on performance. Equity options available
Empowering clinicians to streamline healthcare delivery
Open for applications
Empowering clinicians to streamline healthcare delivery
21-100 employees
Open for applications
£42-48k
Plus commission based on performance. Equity options available
21-100 employees
Company mission
To lead the global shift to digital pathway platforms, redefining how healthcare is delivered through intelligent pathways that optimise care, empower clinicians, and improve patient outcomes at scale
Role
Who you are
- If you’re ambitious, motivated, and enjoy building strong relationships while driving meaningful outcomes, this is a great role for you
- Enthusiasm, passion, energy, and a desire to make positive change
- Proven work experience as a Programme or Project Manager, Delivery Manager, or similar
- An understanding of project management methodologies and when to apply them
- Strong Account Management skills, with a desire to grow relationships with both existing and new clients beyond the initial engagement
- Track record of consistently high performance
- Analytical approach with evidence of using data to inform decisions
- Proven experience of running benefits realisation processes within projects
- Excellent communication, influencing, and negotiation skills
- Comfortable navigating complex organisations and building networks across multiple teams
- We appreciate you might not meet all of the requirements for this position. If your experience looks somewhat different to the requirements in the job spec but you think you can bring value to this role, we’d love to hear from you
What the job involves
- This is a full time role for 40 contracted hours per week
- We’re looking for a talented Technical Programme Manager to join Isla’s Delivery team. In this client-facing role, you’ll lead NHS implementation projects, manage onboarding, and build strong relationships with users to ensure they get the most out of the Isla platform
- You’ll work closely with customers to resolve issues, support renewals, and guide adoption - helping our technology have real impact in complex healthcare environments
- As you grow in the role, you’ll develop expertise in our platform and influence its future direction to meet the needs of our NHS partners
- As we build the Delivery team you will be working closely with all aspects of the business, from Sales right through to Product and Engineering
- You will be reporting directly to our Director of Delivery to ensure you're developing professionally, are happy and motivated as well as being exposed to the wider business & health context that we are working in. The people around you will be high performing and will expect a lot from you
- Role Overview – Next 12 Months
- Lead multiple NHS implementation projects, ensuring smooth onboarding and adoption of the Isla platform
- Streamline delivery processes to make them repeatable, efficient, and client-friendly
- Be focused on measuring and demonstrating the impact of Isla’s platform on healthcare services
- Understand client needs and guide them through implementation, helping them get the most value from the platform
- Act as the main point of contact for clients, resolving issues and supporting ongoing adoption
- Collaborate with internal teams to remove blockers and ensure delivery excellence, working closely with Product to develop and strengthen the platform
- Provide input on company strategy and help steer key decisions from a delivery perspective
- Build and expand your professional network within the NHS and healthcare sector
- Run product demos and map out next steps with prospects
Application process
- Interviewing with us for the Technical Programme Manager role will be split into 3 stages (all conducted virtually):
- 1️⃣ A screening interview with someone from our people team - 15 minutes
- 2️⃣ A hiring manager interview with our Director of Delivery - 20 minutes
- 3️⃣ A 45-minute role-play type interview. 30-minute role play, followed by a 15-minute interview with our Director of Delivery and Co-founder, Peter
Salary benchmarks
Our take
Isla wants to empower healthcare professionals by allowing them to use visual data—photos and videos of patients—by securely recording this data to a medical professional's smartphone.
The ambitious startup has partnered with the Central London Community Healthcare Trust and the NHS, successfully supporting various NHS trusts on their digitisation journey. Isla will focus on leveraging visual data to improve end-of-life care and dermatology services. Additionally, the company has added an Impact page to its website, showcasing evidence of Isla's benefits.
Now that a case can be made for visual health data flows being helpful, the company's platform could see even wider adoption. Once sufficiently high-quality data sets have been collected, Isla can use the visual data, provided with patient consent, to inform medical practice more generally.
The next few years at Isla should be interesting as the company is looking to replicate the operation of its product across several hospitals and healthcare facilities. Isla's end game is to be fully integrated into all incumbent Patient Administration Systems to make the platform seamless for clinicians.
Freddie
Company Specialist at Welcome to the Jungle
Company
Company benefits
- 🏡 Work from home or at our office in Moorgate 🏢
- 🏖️ 25 days annual leave (on top of bank holidays)
- 🎂 Take your birthday off
- 🎄 Take an important holiday off
- 🕜 Flexible working times
- 🧘♀️ A monthly wellbeing bonus (£50 per month to spend on gym membership or wellbeing activities) Or private medical
- 🍜 £75 every quarter to treat friend/family to a meal
- 📈 Equity options available
- 📚 Learning budget
- 🎉 Enhanced parental leave (12 weeks fully paid leave for primary care givers and 4 weeks fully paid leave for secondary care givers on top of the statutory leave)
- ❤️🩹 Enhanced health leave
- 💗 Delivering social impact through improved patient healthcare
- 🎇 A whole lot of fun on an exciting journey
- 💡 Working at a well funded and rapidly growing start up, solving a global problem in a new way
- 🌍 Work abroad for up to 90 days a year
- 🐾 Dog friendly office
- 5% pension contribution
Company values
- Look back proudly - We deliver excellence & act with integrity, every time
- Race forward - The need for change in healthcare delivery is urgent. We challenge ourselves to set a fast pace in all that we do and encourage ambition within our team and with our customers
- Laugh along the way - We recognise the impact that we are having in the world, and enjoy the process of making that happen, however tough that is
Company HQ
City of London, London, UK
Articles
Leadership
James Jurkiewicz
(Co-Founder & CTO)Oxford Engineering alum with healthcare consulting experience at Newton Europe and start-up experience at Onfido.
Peter Hansell
(Co-Founder)Worked in healthcare consulting as a Senior Consultant at Newton Europe and then at DrDoctor.
Diversity, Equity & Inclusion at ISLA
- At Isla, we believe that embracing diverse perspectives leads to innovation, creativity, and better business outcomes.
- We know that diverse teams work better. It's simple: when people from a wide range of backgrounds come together, they bring unique ideas, insights and problem-solving approaches. Diversity challenges conventional thinking, encourages collaboration, and fuels innovation. This diversity of thought creates a dynamic environment where ideas flourish, and we can deliver an exceptional product to our users.
- We are committed to placing DE&I at the forefront of our hiring and operational thinking. We actively seek out individuals from all walks of life, irrespective of their gender, race, ethnicity, age, sexual orientation, or abilities. We believe that diversity should not only be celebrated but embraced.
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