Partnerships Director, LoyaltyLion
2+ days a week in office (Farringdon, London)
Data-driven loyalty and engagement platform
Be an early applicant
Data-driven loyalty and engagement platform
21-100 employees
Be an early applicant
2+ days a week in office (Farringdon, London)
21-100 employees
Company mission
To help retailers succeed in the age of Amazon.
Role
Who you are
- 5+ years Partnerships experience in ecommerce. This could be in Technology or Agency partnerships, or your own start-up in ecommerce
- Held a lead Partnerships role (team lead, head of, director)
- Proven experience scaling revenue via Partnerships in a management role
- Proven track record of building and developing high performance teams
- A background in high-velocity SaaS organisations (ACV circa £10k)
- Experience setting strategies with corresponding plans to achieve them
- Experience connecting Partnerships into other GTM functions (Marketing, Sales, Customer Success, Product)
- Experience balancing the time, energy and investment required to develop new agency relationships while strengthening existing ones
- Previously held a revenue closing role (AE, AM or equivalent)
- You communicate clearly and unambiguously. Those listening understand your objectives and can take action without uncertainty
- A passion for operations and efficiency - always probing as to whether something could be done better, or friction could be removed
- An excellent communicator - able to take senior stakeholders or board members on a journey to unlock additional investment for new channels or technologies
- An analytical mindset - able to read, analyse and understand the story behind the data and take action and understand/report impact quickly as a result
- Team player who enjoys working with other functions such as Sales, Marketing and RevOps to achieve your business objectives
- Inquisitive - seeks feedback and learnings from other teams, such as sales and marketing, to ensure the right messages are being used within lead gen activity
What the job involves
- Your role will be to capitalise on the Partnerships we have built to date whilst shaping and expanding Partnerships to deliver the maximum revenue return
- You will start with three reports (Senior Partnerships Manager and two Partnerships Executives) and there is additional investment set aside for you to unlock as you prove the returns
- You will report to the CRO and have the full support of the CEO
- Reporting to the Chief Revenue Officer, you will be responsible for managing the Partnership Department and delivering its revenue target
- You will be working closely with the other GTM department leaders in Sales, Marketing and RevOps
- In 2025, your department will include three direct reports and benefit from the support of a Partner Marketer, a CRM lead, and our Chief Product Officer for Technology Partnerships
- Evolve and execute Partnership strategy, learning and iterating as you build
- Lead by example, identifying opportunities to build and develop agency relationships that drive agency referrals for our inside sales team to close
- Work with RevOps to deliver weekly and monthly reporting, assessing the pipeline of your business and forecasting to the executive team
- Track ROI on investments and make strategic decisions, such as when to scale your team and the marketing resources needed
- You will have a high degree of autonomy and the support of the CRO
Salary benchmarks
Our take
LoyaltyLion helps fast-growth ecommerce retailers succeed in the age of Amazon, driving growth through long-lasting customer relationships that go beyond price or logistics. The company enables relationships to be built on emotional connections, aligned values and great customer experiences.
Beyond a traditional 'points for purchase' system, LoyaltyLion enable rewards for other actions, such as referring a friend, leaving a review or following on social media (often particularly important for smaller businesses). This model is better suited to e-commerce and provides more meaningful loyalty interactions that count towards conversions.
LoyaltyLion is a Deloitte Fast 50 company that recently raised impressive funding from Kennet, a SaaS-focused growth stage investor. They now work with over 10,000 ecommerce retailers and are focused on growing their team.
Steph
Company Specialist at Welcome to the Jungle
Insights
44% female employees
-7% employee growth in 12 months
Glassdoor (3.6)
Company
Employee endorsements
Autonomy
"We follow the Team Topologies model and all of teams are cross-functional. Each Team has a Product Manager, Product Designer, Engineering Manager..."
Funding (last 2 of 3 rounds)
Mar 2021
$12.5m
SERIES A
Apr 2014
$0.4m
SEED
Total funding: $13m
Company benefits
- Structured career progression so you can reach your full potential
- MacBook and any other equipment you need to do a great job
- 25 days holiday – with the option to carry 5 days over to the next year
- Length of service leave (+1 day for every year, up to 5 years)
- Private medical insurance
- Company outings and socials (BBC Robot Wars, LuckyVoice Karaoke, London-wide scavenger hunts, to name a few)
- A flexible and fun working environment in our office in Farringdon (dog-friendly)
- Home office budget
- Equity for all our permanent employees based in the UK & US only
- International Remote working for up to 30 days of the year
- 4:30pm finish on Fridays
- Life Assurance (upto 4x annual salary)
- Annual Learning Budget for every individual
Company values
- Get uncomfortable and grow - We seek regular candid feedback and offer it to help those around us. We pass on responsibilities to empower others so that we find our next challenge
- Team before ego - We believe in the strength of the team. To move forwards quickly everyone must move in the same direction. When you truly work as a team, there is no room for ego. We are all united in our purpose and every voice matters at every level
- Delivery over deliberation - We all share a bias towards action. We observe, learn and iterate. We do not seek perfection on day one. Instead, we want fast continuous improvement. We believe there is more lost through indecision than wrong decisions
- Personally accountable - When we say we’ll be there, we are. When we say we’ll do a task, we do it. You can trust your colleagues to be there for you, to deliver and push you, no matter what
Company HQ
Farringdon, London, UK
Articles
Leadership
Charlie Casey
(CEO)Former Economic Advisor at the Foreign and Commonwealth Office and Senior Consultant at Deloitte. Dog dad to Blue.
Dave Clark
(Chief Architect)Former Web Engineer at Sun Microsystems. Dog dad to Willow.
Ben Pointing
(COO)Ben joined LoyaltyLion in 2019 as the Head of Customer Success and Partnerships, they held this role until 2020 when they became COO. Prior to LoyaltyLion, they spent over 2 years at tcc global as a Key Account Manager and a Business Development Manager.
Diversity, Equity & Inclusion at LoyaltyLion
- We remove gendered language from our job advertisements
- We provide mental Health support via an EAP and managers have active conversations around mental health and wellbeing
- We think that the little things go a long way, from allowing for more flexibility for parents to including pronouns as a field in our slack to ensure that all feel safe and welcome
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