Software Engineering Manager, Toast
$131-210k
+ Equity
Point of sale and management system for restaurants
Be an early applicant
Point of sale and management system for restaurants
1001+ employees
Be an early applicant
$131-210k
+ Equity
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- Experience writing, delivering, and operating software in a SaaS environment
- 5+ years mentoring and developing successful teams
- A strong sense of empathy for customers and teammates
- A desire to build a diverse team that wins together and prioritises customer success
What the job involves
- As Engineering Manager, you will lead a team (or teams) to deliver work that impacts Toast’s success, and you will grow the capabilities of your team’s engineers over time
- You love finding ways to make your teams more efficient
- You help connect their work to Toast’s broader mission
- You care deeply about helping the people whom you manage grow into excellent engineers and great teammates
- You are interested in technical work, with enough experience to make sure that engineers are moving in the right direction
- On a given day, you might be reviewing design documents and PRs, coordinating discussions between teams, collaborating on roadmaps with architectural and product stakeholders, and conducting 1:1s with team members
- Collaborating with stakeholders across the organisation to make our international ambitions a reality
- Closely working with Product Managers to define and refine roadmap, identify product gaps, navigate dependencies
- Triaging and managing customer issues, sometimes in person in the restaurant!
- Mentor both new and experienced engineers in both technology and leadership
- Engage the team to be a problem solver for our customers
- Track and ensure teams are delivering impact and outcomes in their work
- Monitor the quality of our solution experience and constantly improve it
- Hire and develop new team members
- The mission of the Canada and Emerging Markets team is to improve our product to be the best in Canada and across markets in the US where operators, staff, or guests are more familiar with other hospitality cultures (think Tapa’s, Dim Sum, etc)
- As Engineering Manager, you will focus on collaborating with your Product Manager and multiple customers across the country. These customers include small and huge restaurants with a single owner or various locations
- You'll get to talk directly to customers, hear about their problems, and share your own ideas on how to make things better for them. This might mean traveling to different spots to see how they work firsthand
- You'll also turn customer feedback into actual product improvements, working with your engineering team to build and deliver solutions that fit the specific needs of the Canadian and emerging US markets
- What we use to make our dish: (Our Tech Stack)
- A core of Java & Kotlin based backend services
- React SPAs leveraging Tailwind, GraphQL and Storybook
- Android app built in Java & Kotlin running in the restaurant
- PostgresQL and Dynamodb as core persistence
- Pulsar, Camel and RabbitMQ for message-based integrations
- And many more technologies that help us build a top class platform
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company values
- We're one team - There’s no “I” in Toast. The only way we’ll succeed is by solving problems together and sharing lessons along the way. As individuals we own our actions, support and respect each other, and embrace our differences.
- We embrace a hospitality mindset - Empathy is our default. We strive to make everyone – from employees and customers to partners and beyond – feel like they belong. We’re fiercely passionate about our community, and are devoted to their success.
- We're driven by purpose - We deliver results with integrity. Challenging work is rewarding work, and accomplishing our goals requires a mix of grit, resilience, and humor.
- We're always hungry - No problem is too big to solve if we stay hungry for innovation. The bigger the idea, the better.
- We lead with humility - Great ideas come from anywhere or anyone, regardless of tenure, title, or background. We believe your opinion matters, and that open and honest feedback is a gift. Act on it.
Company HQ
Fenway–Kenmore, Boston, MA
Articles
Leadership
Steve Fredette
(President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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