Chief of Staff, Raycon

$100-165k

+ Bonus

Mid and Senior level

New York

Office located in Midtown Manhattan, NYC

Influencer-driven wireless headphone and speaker brand

Posted today

Influencer-driven wireless headphone and speaker brand

21-100 employees

B2CB2BMusicMarketingEntertainmenteCommerce

Posted today

$100-165k

+ Bonus

Mid and Senior level

New York

Office located in Midtown Manhattan, NYC

21-100 employees

B2CB2BMusicMarketingEntertainmenteCommerce

Company mission

To prove that premium audio doesn't have to price you out, tailoring its headphones to the people to give them booming audio and luxurious comfort at an affordable price.

Job

Company

Role

Who you are

You have 4–6 years in strategy, consulting, or operations at a high-growth company
You’re energized by ambiguity and love turning chaos into clarity
You have experience leading complex, cross-functional projects with measurable results
You’re deeply analytical and systems-oriented but practical and grounded
You thrive working with executives and can influence without authority
You believe in customer-first thinking even when behind the scenes
You embrace the reality of high-ownership roles: when priorities demand extra time or weekend effort, you step up without resistance and take pride in delivering results

What the job involves

We’re hiring a Chief of Staff to amplify the impact of our CEO and executive team. This role is a force multiplier to the CEO and a unifying operator across the senior leadership team
The Chief of Staff exists to increase speed, clarity, and execution quality across Raycon by owning people processes, operating rhythms, and strategic follow-through, often independently and without being asked. You will be evaluated not on activity, but on leverage and outcomes
Act as a true extension of the CEO by prioritizing, structuring, and executing strategic initiatives while maximizing the CEO’s time, focus, and energy
Anticipate needs, surface risks, and drive follow-through
Actively optimize people, processes, and systems across the business, particularly in HR, recruiting, and cross-department collaboration
Design, implement, and continuously improve people and operating processes, with a strong emphasis on HR, recruiting, and leadership workflows
Drive adoption of tools, AI automations, and systems (e.g., workflow automation, documentation, internal tooling) that materially improve efficiency and clarity
Facilitate weekly executive meetings, quarterly planning, and ongoing accountability against priorities
Own internal communications, board prep, investor updates, and high-stakes executive materials
Identify organizational blockers and inefficiencies and act on them with urgency and sound judgment
Deliver direct, thoughtful feedback and apply feedback immediately when received
Lead recruiting directly for priority roles and support broader org design and scaling efforts
What Success Looks Like:
The CEO’s time and energy is protected and leveraged toward the highest-impact work
Company-wide operating cadence is clear, aligned, and effective
Recruiting and operational systems measurably improved within first 90 days by reducing time to fill roles and increasing applicants’ satisfaction score with Raycon’s interview process
Clear focus on the highest-leverage workstreams and metrics to move the needle
Proven ability to take on increasing bandwidth and responsibility without sacrificing quality
Analyze CX team tools and staffing structure, provide recommendations to optimize productivity by rolling out AI automation
Better automate recruiting from screening to final interview with streamlined processes and AI tools
Create go-to-market plan for a new custom product line
Audit inventory and supply chain workflows to reduce overstock and prevent outages
Design and facilitate senior leadership meetings across departments to drive clarity, decisions, and accountability

Application process

1. Initial Call: Intro with a team member focused on culture fit and your experience (30 minutes)
2. CEO Interview: A conversation with our CEO to dive deeper into your prior experience (30 minutes)
3. Case Study: A practical exercise tailored to the role, designed to highlight how you think and create
4. Final On-site Round: Visit us in the office, meet the team, and learn more about our cross-functional team leaders

Our take

The demand for traditional cabled headphones and speakers has dropped dramatically in recent years due to innovations in wireless audio technology, resulting in a lucrative new industry. However, despite the demand, wireless audio technology still often follows a one size fits all approach to listening purposes, and due to the dominance of headphone producers such as Apple and Samsung, the prices are unaffordable for many.

Raycon sells wireless headphones and speakers, with each product being purpose-specific such as for everyday listening, exercise, gaming, and work. The company has differentiated itself from other wireless audio equipment producers by focussing on influencer-driven affiliate marketing for sales, whilst offering its products at a significantly lower price than competitors.

Whilst the company’s biggest challenge will be competing with the likes of Apple’s AirPods and Samsung’s Galaxy Buds, Raycon’s focus on influencer-driven marketing has allowed it to tap into a previously untouched market. The company also shows potential to stand out with its focus on providing more affordable alternatives to consumers, specialized designs, and a long-term customer satisfaction return policy.