Senior Enablement Manager, Zoom
International GTM Delivery, EMEA, Japan, APAC
Travel globally up to 30%
Work platform for human connection
Job no longer available
Work platform for human connection
1001+ employees
Job no longer available
Travel globally up to 30%
1001+ employees
Company mission
To help people connect, collaborate, and get more work done, together.
Role
Who you are
- You have a proven history of success in leading sales enablement initiatives, Sales Kick-Off events and training evaluation
- Ability to run multiple projects at a time and complete those projects on schedule while effectively demonstrating the ability to influence others and accomplish goals within a matrixed environment
- Strong communication skills to ensure clear requirements and effective delivery of content and material developed by the Content Development and Instructional Design teams to be delivered by the field delivery teams
- Executive presence is a fundamental requirement, with capability to present clear and concise business plans with confidence to all levels of management
- Experience in global leadership roles and multi-cultural engagements is a plus
- 8-10 years of sales enablement leadership experience in the UCaaS, Software or Services Industry
- 5+ years of leadership experience in a sales enablement or similar role
- Lead virtual and geographically diverse teams in disparate time zones (EMEA, & Japan, APAC)
- History of success in leading sales enablement initiatives, product launch initiatives, leadership development, Kick-Off events and training evaluation
- Experience with enablement and sales tools including prospecting, CRM, readiness, content management and learning management
- Versed in sales process (CRM), sales messaging, and sales methodology (Value Selling + MEDDPICC)
What the job involves
- This role requires a balance of strategic planning and agile execution; partnering to design and develop programs, content and strategies to target role-specific sales skills, product knowledge, business acumen and effectiveness of our Global Revenue Teams
- Our global GTM Enablement team is looking for a Senior Leader to manage a team of International GTM Enablement Managers
- This is a highly consultative and collaborative global role in which you will consult with Zoom leadership teams in EMEA and JAPAC regions
- You will identify skill gaps, design and deliver an enablement strategy, follow up with business impact and metrics
- You will lead sales, partner and channel enablement execution for Zoom’s Global Revenue organization to drive business outcomes
- In this role, you represent the Enablement organization at the leadership table
- You will run a quarterly launch and quarterly business review with each regional sales leader
- The leader will be responsible for a significant degree of cross functional collaboration across the Global Sales Operations & Enablement Strategy (GSOP + En) organization, as well as with product, product marketing, technical enablement, leader excellence, onboarding and other teams
- Through these engagements, the team will collaborate to develop a plan to support the development, delivery, and assessment of education and enablement, methodology/tools, professional skills development, and other enablement related programs across sales and partners
- This position requires your flexibility to create and implement education and enablement across all aspects of the sales process as well as direct a global team in a fast-paced, growing environment
- Build relationships with senior executives at Zoom to understand the current and future need for field enablement for sales and partner roles within the Revenue organization
- Assess organizational knowledge, skills, and competencies by role, identify training gaps, and develop training plans by content area, staff roles, and regions
- Plan and drive enablement programs globally, to meet field sales priorities and corporate strategic imperatives alignment
- Identify key operational metrics and track performance against strategic and tactical objectives and remove enablement roadblocks to success
- Develop, execute, and run key operational processes to prioritize and balance training time against staff utilization targets
- Conduct QBRs with primary partners. Act as the POC for standard enablement bill of materials to ensure enablement standards are met
- Direct strategy and learning path direction for integrated products and platform solutions enablement and be a change agent
- Understand that from vision to completion, all programs should be instrumented to report both learning happiness, application of learning on the job, and most importantly, measurable business impact
- Provide input and support Zoom’s Growth Summit
- Travel globally up to 30%
Application process
- End Date: November 16, 2024
Salary benchmarks
Our take
Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.
Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.
To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2017
$100m
SERIES D
Feb 2015
$30m
SERIES C
Total funding: $148.5m
Company benefits
- Work from home opportunities
- Retirement benefits
- My-Time-Off (MTO), an extended vacation policy
- Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
- Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
- Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
- Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
- Employer Matching of Charitable contributions up to $500 USD equivalent/year
- Annual Zoom Store Allowance
- Business Travel Accident Insurance
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Eric Yuan
(CEO & Founder)Previously VP Engineering at Cisco and WebEx.
Share this job
View 54 more jobs at Zoom