Senior Hardware Quality Engineer, WHOOP
NPI
$125-165k
+ Equity
4+ days a week in office
Wearable health and fitness devices
Be an early applicant
Wearable health and fitness devices
1001+ employees
Be an early applicant
$125-165k
+ Equity
4+ days a week in office
1001+ employees
Company mission
To unlock human performance and Healthspan.
Role
Who you are
- Advanced degree(s) in Engineering, Mechanical, or EE
- Technical in Electrical components and Mechanical in wearable electronics (i.e battery, sensors, motors, PCBAs, metal fabrication, plastics, etc.)
- Minimum 5 years’ in NPI product quality role in Consumer electronics and/or wellness/fitness, High-Tech, Medical industries
- Strong ability to communicate ideas or viewpoints supported by objective data to influence all levels of the organization to develop and launch products that set the standards of quality in the industry in terms of hardware build quality and user experience
- Six Sigma Green Belt
- ASQ Certified Quality Engineer
- Familiar with ISO 9001 Quality Management System Standards
- Experienced in statistical data analysis
- This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office
- Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience
What the job involves
- As a Senior Hardware Quality Engineer (NPI) you will work closely with WHOOP Hardware Engineering, Manufacturing, Supply Chain & Operations, and internal Quality teams as you will be responsible for new products that meet quality requirements at each phase and launch without major/critical quality issues
- You will engage in internal and external business partners to deliver key artifacts, such as Design Failure Mode & Effects Analysis (DFMEA), Critical to Quality (CTQ), DFx, and New Unique Different and Difficult (NUDD)
- Organize and assist with the execution of risk assessment on equipment, GR&R, assembly process, and customer use case to meet rigorous quality standards
- Represent quality and report status and risk mitigation in NPI Program Reviews
- Partner with peer teams such as Manufacturing, Supply Chain and Test Engineering to drive data-driven risk mitigation/strategy
- Report in program reviews and top-level quality performance reviews/dashboards
- Define NPI quality deliverables and deliver in collaboration with stakeholders in Hardware Engineering, Supply Chain, Manufacturing, Deployment, and Global Support ServicesManage NPI quality program schedule and respective engagement planning
- Manage NPI quality program schedule and respective engagement planning
- Participate in NPI phase gate reviews to ensure quality requirements are met
- Facilitate and lead root cause analysis by using quality tools and corrective/ preventive action concepts to resolve high risk/high impact problems/nonconformities
- Drive on After Actions Review for improvement
- Establish Whoop QMS system and drive essential processes and quality plans
- Help to set right metrics to measure NPI product quality success criteria
- Centralize all quality function requirements
- Support sustaining product quality activities
- 30% travel domestically and internationally to partners, suppliers, and contract manufacturers
Our take
WHOOP develops wearable health-tracking devices designed to help athletes optimise their performance. Its technology continuously monitors recovery, sleep, and training hours to fine-tune both individual and team performance. Unlike competitors that primarily track exercise data, WHOOP's holistic approach includes metrics like heart rate variability, which can influence more effective and healthier exercise routines.
By focusing on a subscription model that includes the cost of the physical device, WHOOP differentiates itself from competitors that charge a higher one-time fee for their products. This model provides ongoing value and encourages users to stay engaged with their health data.
WHOOP's comprehensive monitoring of strain and recovery has given it a competitive edge, even as other brands like Fitbit have incorporated similar features. Beyond sports performance, WHOOP has conducted extensive research on predicting premature births, aiming to integrate these findings into their app. This commitment to broader health applications demonstrates WHOOP's dedication to advancing wearable health technology.
Steph
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Aug 2021
$200m
SERIES F
Oct 2020
$100m
SERIES E
Total funding: $404.8m
Company benefits
- Flexible Vacation: WHOOP has a flexible vacation policy that allows you to unwind, laptop-free, when you need it most.
- Focus on Family: We offer 18 weeks paid parental leave, plus an additional 2 weeks to gradually return to work.
- Get Invested: In addition to a competitive base salary and 401k, you're eligible to receive stock options to share in the future of WHOOP.
- WHOOP +1: Everyone on the team gets a complimentary WHOOP membership—plus another membership to share with a loved one.
- Health Matters: Our competitive benefits package covers medical, dental, and vision, in addition to mental health services, life and disability insurance, and more.
- Find Your Fit: Full-time employees get $500 a year to spend on wellness in whatever way they see fit, from fitness classes and memberships, to recovery services.
- It Pays to Sleep: Our Sleep Performance Program incentivizes employees to get more sleep. Log an average sleep performance of 85% or higher for the month and get a $100 bonus.
- Location, Location, Location: You can’t beat the views from the rooftop of One Kenmore Square. Feel inspired daily as you work, enjoy free snacks and coffee, and collaborate in the heart of Boston.
Company HQ
West Fens, Boston, MA
Leadership
Will Ahmed
(Founder & CEO)After graduating from Harvard with a Bachelor of Arts in Government and Economics, Will went on to hold Summer Analyst roles at Allen & Company and Lindsay Goldberg before founding WHOOP in 2012.
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