Product Director, Cleo AI
AI, Chat Experience
£127.7-158.3k
Offers Equity
1+ day a week in office
AI personal finance assistant
Job no longer available
AI personal finance assistant
501-1000 employees
Job no longer available
£127.7-158.3k
Offers Equity
1+ day a week in office
501-1000 employees
Company mission
To change the world’s relationship with money.
Role
Who you are
- Creativity in solving complex problems and a vision for the future of AI in personal finance
- Experience in managing product managers and a history of building new products (0→1) as well as a track record of shipping continuous product improvements, ideally for a consumer-facing mobile app
- Energy and drive to ensure that your product is successful and has an impact. People would describe you as a force of nature who cares about their team
- Previous experience related to leading multiple product teams in the context of using machine learning (ML) and generative AI to solve customer problems
What the job involves
- You’ll be a key member of our Machine Learning and Chat pillar, responsible for Cleo’s ability to have meaningful and delightful conversations with our users
- This product area will be central to our vision of empowering people to make smarter financial decisions
- Own the vision and long term strategy for our ML/Chat Product pillar
- Lead three critical Machine Learning Product teams focusing on the following but not limited to Platform Development, Coach/Insights Generation, Experience & Onboarding, and the future capabilities of this product area
- Hire, build, develop, and lead a high performing product management team
- Lead and mentor a talented team of Lead Product Managers, fostering their career growth and strategic leadership skills
- Work closely with your partners in product, engineering, design, user research, and data to ensure Cleo is delivering to business and users' needs
- Consistently deliver impactful initiatives that deliver customer value and business results
Application process
- We aim to move as fast as possible. Usually, 2-3 weeks is enough time for us all to get to know each other
Salary benchmarks
Our take
People are increasingly not satisfied with the products being offered by traditional banks, which have proven slow to react to the needs of younger consumers who expect more from their everyday experiences.
Cleo was one of the first companies to make great use of chatbots that sit within Facebook's messenger app. This chatbot-first approach and Gen Z user base have given it strong virality. It now has millions of registered users, 99% of which are based in the US, leading to a decision to take a year break from the UK market to focus on its US Gen Z customers. And after a successful year in the US its now eyeing up a return to the UK.
Its Series C funding will help the company to double down in the US, where it will make a significant increase in employee headcount, and enable Cleo to maintain and expand its service during an economic downturn.
Financial advice delivered via bots is a crowded space, so Cleo benefits from having a strong brand presence. It has gone for very bold, fun, Gen Z-focused messaging which helps it to stand out from competitors such as Emma, Plum, and Chip.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Jun 2022
$80m
SERIES C
Dec 2020
$44m
SERIES B
Total funding: $137.7m
Company benefits
- Meaningful equity with early exercise, plus top-ups on promotion
- Primary caregiver: 18 weeks at full pay / Secondary caregiver: 6 weeks full pay, 6 weeks half pay (dependant on tenure)
- Paid 1-month sabbatical every 4 years
- Comprehensive health, dental & vision insurance
- Learning & development training platform
- Mental health support via Spill
- Company-wide performance reviews every 4 months
- We’ll cover your OpenAI or Claude subscription
- Pension match up to 6%
- Life assurance
- 25 days annual leave + an extra day for every year you’re at Cleo (up to five accrued days)
Company values
- Make it Happen - Own the outcome. Lend a hand, take a hand. Fast execution.
- No bullsh*t - Intellectually honest. Go hard on problems, not people. Data-backed decision making.
- Learn at Speed - Jump in and figure it out. Dig deep, do it right. Learn what matters.
- Bring Good Vibes - Read the room, lift the room. Show up for others. Keep it real, keep it positive.
Company HQ
Finsbury, London, UK
Leadership
Barnaby Hussey-Yeo
(Founder & CEO)Previously a Data Scientist at Wonga, one of the companies that pioneered the smart use of data for loan decisions. Joined Entrepreneur First where Cleo was formed.
Diversity, Equity & Inclusion at Cleo AI
- We’ve set up an internal committee of truly passionate people that are dedicated to ensuring Diversity and Inclusion is embedded in how we all operate as a team. We agree on meaningful actions, and get on with implementing them. We have three main focuses right now, which are:
- 1) Improving SocioEconomic diversity across the company
- 2) Increasing the number of women in Leadership roles
- 3) More community outreach
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